topic Re: Forums loading slowly??? in myFICO® Forums Technical Help

Forums loading slowly???

laz98 — Sat, 27 Mar 2010 03:28:01 GMT

ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Re: Forums loading slowly???

Lel — Sat, 27 Mar 2010 04:19:53 GMT

I've noticed this as well, as have some others. It's being looked into.

Re: Forums loading slowly???

llecs — Sat, 27 Mar 2010 05:33:53 GMT

@laz98 wrote:

ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Do you have any bookmarked threads or floated threads? If so, clear those out and you'll see a vast improvement. I had hundreds floated and subscribed to thousands. Once I cleared them out then it was gravy.

Re: Forums loading slowly???

Anonymous — Sun, 28 Mar 2010 03:42:23 GMT

@laz98 wrote:
ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Perhaps you need to upgrade from Windows 95???

Re: Forums loading slowly???

laz98 — Sun, 28 Mar 2010 05:22:38 GMT

@llecs wrote:
@laz98 wrote:
ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Do you have any bookmarked threads or floated threads? If so, clear those out and you'll see a vast improvement. I had hundreds floated and subscribed to thousands. Once I cleared them out then it was gravy.

i'm subscribed to all the ones i reply to............but i don't necessarily want to lose ALL of them.........grrr

Re: Forums loading slowly???

laz98 — Sun, 28 Mar 2010 05:24:07 GMT

@Anonymous wrote:

@laz98 wrote:
ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Perhaps you need to upgrade from Windows 95???

well who spit in your cheerios!!! LOL

Re: Forums loading slowly???

llecs — Sun, 28 Mar 2010 12:21:36 GMT

@laz98 wrote:

@llecs wrote:

@laz98 wrote:

ever since the site was changed, the forums seem to be loading at the speed of sludge...is anyone else having this problem? i tried restarting my computer, loading the site from google instead of my bookmarks, deleting my web history, deleting cookies....what's the deal? it's becoming a real hassle to browse the forums.

Do you have any bookmarked threads or floated threads? If so, clear those out and you'll see a vast improvement. I had hundreds floated and subscribed to thousands. Once I cleared them out then it was gravy.

i'm subscribed to all the ones i reply to............but i don't necessarily want to lose ALL of them.........grrr

I did the same. Whenever I responded to a thread, under the old setup, I elected to subscribe to every one and also floated all of them to the top. I had 4000+ subscriptions and floated hundreds to the top. After the change, it took over 2 minutes to go from the login page to the community. When clicking from page to page within the forums, it would take over a minute for a page to load. I started clearing the floated threads first and noticed a remarkable improvement as they were being unfloated. After all of them were cleared it still took up to a couple of minutes to get into the forums. I then cleared the subscribed threads and now I can navigate with super-fast speed. Unfortunately, there isn't a mass unfloat option. You have to unfloat them one at a time. To unsubscribe, you can unsubscribe 10 at a time.

Re: Forums loading slowly???

laz98 — Fri, 02 Apr 2010 05:48:26 GMT

hey llecs, sorry for the late response...

i don't know what you mean about floating individual threads to the top........i only knew how to float the forums i was interested in up to the top. but what i did is i just removed a bunch of the programs that start when i turn on the computer, & now it runs so much better. guess that's what it needed. for some reason it just didn't affect other websites the way it affected this one.

Re: Forums loading slowly???

llecs — Fri, 02 Apr 2010 11:49:14 GMT

@laz98 wrote:

hey llecs, sorry for the late response...

i don't know what you mean about floating individual threads to the top........i only knew how to float the forums i was interested in up to the top. but what i did is i just removed a bunch of the programs that start when i turn on the computer, & now it runs so much better. guess that's what it needed. for some reason it just didn't affect other websites the way it affected this one.

When you first enter a board, take for example FICO Forums Technical Help, you'll see a dark grey-ish blue line. Anything below it are new threads. Anything above that line are stickied threads (2 in here). However, you may have floated some threads and those appear above that line too. For whatever reason, those floated threads slow things down GREATLY. I had hundreds floated and once I removed every one, everything was super fast. You can unfloat it by opening that thread and selecting "thread options" I think? anyway you should see a link for "un-float thread" and that removes it after you click "Yes" to confirm. I also had some favorites I didn't want to lose either but I saved those links elsewhere and was glad to get a faster forum.

Re: Forums loading slowly???

Anonymous — Mon, 12 Apr 2010 21:56:25 GMT

Just wanted to put in my two cents... I don't have any threads floated, and I don't subscribe to any threads, yet I have also noticed a slowdown. IMO, it's a scripting issue, emanating from lithium. As I write this, for instance, the tool bar to format this reply is missing. And it will only appear if I allow lithium.com to run scripts, even though myfico.com has scripting permissions. If I enable lithium.com to run scripts, I get the toolbar back, and I also get the slower performance. Previously (before the new look for myfico), no additional permissions were required for this site to function well and load quickly. And there's also some quirkiness with whatever script is being run by lithium, as several times I've received error messages for no apparent reason, stating that my request could not be completed . I have noticed this error in particular as I begin to reply to a post, and halfway through or so, the error message appears. Somebody's got a few bugs to work out here...

Re: Forums loading slowly???

Barry — Wed, 14 Apr 2010 18:07:43 GMT

@Anonymous wrote:
Just wanted to put in my two cents... I don't have any threads floated, and I don't subscribe to any threads, yet I have also noticed a slowdown. IMO, it's a scripting issue, emanating from lithium. As I write this, for instance, the tool bar to format this reply is missing. And it will only appear if I allow lithium.com to run scripts, even though myfico.com has scripting permissions. If I enable lithium.com to run scripts, I get the toolbar back, and I also get the slower performance. Previously (before the new look for myfico), no additional permissions were required for this site to function well and load quickly. And there's also some quirkiness with whatever script is being run by lithium, as several times I've received error messages for no apparent reason, stating that my request could not be completed . I have noticed this error in particular as I begin to reply to a post, and halfway through or so, the error message appears. Somebody's got a few bugs to work out here...

Thanks for the detailed description of what you're experiencing. Lithium has been working diligently to speed up the loading process for us and they've told me that a change was made early this morning. Could you report back as to whether you're seeing any improvement?

Re: Forums loading slowly???

Anonymous — Thu, 15 Apr 2010 12:15:46 GMT

I'll get back to you on that, Barry.

Still getting that request error, though...even with this very reply to you. And I've allowed lithium scripting privileges.

I'll check it out on other machines/browsers. Maybe it's just this box.

Re: Forums loading slowly???

Anonymous — Sun, 18 Apr 2010 14:31:08 GMT

I'm having same problems - boards loading VERY slow. When I go into search and click the search results, they are painfully slow and more often than not do not load at all. Hoping the issue(s) get fixed. Thanks

Re: Forums loading slowly???

Anonymous — Wed, 21 Apr 2010 11:49:37 GMT

@Anonymous wrote:
I'll get back to you on that, Barry.

Still getting that request error, though...even with this very reply to you. And I've allowed lithium scripting privileges.

I'll check it out on other machines/browsers. Maybe it's just this box.

Barry, the error I've experienced when replying to posts seems to be a Firefox browser configuration issue only. I don't get that error using IE 8.0. And the forums are loading in an acceptable timeframe.

Just wanted to update you on this. Everything seems to be OK on your end.

Re: Forums loading slowly???

Barry — Wed, 21 Apr 2010 22:16:48 GMT

This is great to hear, UBUP! Really appreciate your input!

Re: Forums loading slowly???

haulingthescoreup — Tue, 27 Apr 2010 15:27:06 GMT

Just out of curiosity, has anyone seen a slowdown on Macs?

FF on Windows was horrible for me, but FF on Mac has been fine.

At least in terms of speed. There are still lots of other weirdnesses.

Re: Forums loading slowly???

Anonymous — Thu, 17 Jun 2010 22:53:22 GMT

It's been a couple of months since I've been on. I still can't load any search results? I get the results, but when I click the topic, blank page...

Re: Forums loading slowly???

Barry — Fri, 18 Jun 2010 21:10:20 GMT

@Anonymous wrote:

It's been a couple of months since I've been on. I still can't load any search results? I get the results, but when I click the topic, blank page...

Sorry to hear you're having so much trouble, bigtim. We're not aware of any known issues like the one you're describing, but we're here to help.

If you haven't done this already, first try cleaning your chache to see if that helps. If that doesn't work, could you provide us with more information, i.e. your browser and version, operating system (XP, Vista, etc?), and what you put in the search box?