topic Re: Quote is now dropping the author's name in myFICO® Forums Technical Help

Quote is now dropping the author's name

expatCanuck — Sat, 27 Jan 2018 15:57:25 GMT

Hi folks -

As of at least today, when one Quotes a message, the quoted text is missing the Author name.

For example, I recently quoted HeavenOhio's message (#16) in this thread:

http://ficoforums.myfico.com/t5/Credit-Cards/New-CSR-before-or-after-new-mortgage/td-p/5146111

When it posted, the quote read "@ wrote ...", without identifying HeavenOhio as the author. (I filled in the name manually when I saw that it was missing.)

One can see similar behavior earlier in the thread.

Re: Quote is now dropping the author's name

Anonymous — Sat, 27 Jan 2018 18:39:17 GMT

wrote:
Hi folks -
As of at least today, when one Quotes a message, the quoted text is missing the Author name.

For example, I recently quoted HeavenOhio's message (#16) in this thread:
http://ficoforums.myfico.com/t5/Credit-Cards/New-CSR-before-or-after-new-mortgage/td-p/5146111

When it posted, the quote read "@ wrote ...", without identifying HeavenOhio as the author. (I filled in the name manually when I saw that it was missing.)

One can see similar behavior earlier in the thread.

Thanks for the alert. We are aware of the issue and a support ticket has been submitted. Until it’s fixed, a workaround as found by @UncleB@ is to remove the @ and it will retain the author’s name.

Re: Quote is now dropping the author's name

expatCanuck — Sun, 28 Jan 2018 00:59:07 GMT

Not at all critical but, FWIW, the editor doesn't display the '@' (at least, not in Firefox) when I'm editing the message.

Re: Quote is now dropping the author's name

Anonymous — Sun, 28 Jan 2018 18:31:32 GMT

wrote:
Not at all critical but, FWIW, the editor doesn't display the '@' (at least, not in Firefox) when I'm editing the message.

@Anonymous, just tried it in Firefox on my iPad and the @ symbol shows for me

Re: Quote is now dropping the author's name

Kree — Wed, 31 Jan 2018 16:09:50 GMT

No ampersand or name in chrome for me I guess I could just type the persons name in, but ehhh too much effort.

Re: Quote is now dropping the author's name

Anonymous — Wed, 31 Jan 2018 19:58:59 GMT

@Kree wrote:
No ampersand or name in chrome for me I guess I could just type the persons name in, but ehhh too much effort.

They appear for me in Chrome so not sure what the issue would be with yours