topic A FAQ forum to save time? in myFICO® Forums Technical Help

A FAQ forum to save time?

MidnightVoice — Wed, 31 Oct 2007 15:15:23 GMT

As would be expected, we get a lot of repeat questions here. A number of our Mods and others have written detailed responses that are buried in other threads (scorecards/buckets/pools/mangos comes to mind, as does the AU/FICO 08).

Maybe we could have a FAQ forum where we have locked threads with the question and the answer. When appropriate (eg FICO08) they could be unlocked and updated.

Setting this up would give our underworked moderators something to do! It would also mean we could not bother to answer the questions

Message Edited by MidnightVoice on 10-31-2007 10:15 AM

Re: A FAQ forum to save time?

Anonymous — Wed, 31 Oct 2007 16:33:08 GMT

Midnight, I love that idea! Even though I've only been here a couple of months, I spend a lot of time searching prior posts to answer someone's question(over and over and over again).

Re: A FAQ forum to save time?

MidnightVoice — Wed, 31 Oct 2007 16:39:47 GMT

Sylviatob wrote:
Midnight, I love that idea! Even though I've only been here a couple of months, I spend a lot of time searching prior posts to answer someone's question(over and over and over again).

Do you mean you are as lazy as wot I am?

Re: A FAQ forum to save time?

Anonymous — Wed, 31 Oct 2007 17:17:49 GMT

Oh, absolutely! LOL!

Re: A FAQ forum to save time?

Anonymous — Wed, 31 Oct 2007 20:04:59 GMT

Great idea in theory, but I'm afraid it won't work.

See, we already have that cleverly titled post, "Frequently Requested Threads" but 99.999% of people prefer to just blurt in and ask their questions. If they're not patient enough for a FRT post, they're not going to a FAQ forum. This problem is not confined to these FICO forums. People naturally assume that their situation is unique.

I especially like it when a post is titled something original like "help!!!" or "FICO score".

Re: A FAQ forum to save time?

fused — Thu, 01 Nov 2007 17:16:47 GMT

MidnightVoice wrote:

Setting this up would give our underworked moderators something to do!

Message Edited by MidnightVoice on 10-31-2007 10:15 AM

Strike one!

Re: A FAQ forum to save time?

Anonymous — Thu, 01 Nov 2007 17:55:14 GMT

FAQs and FAQ Forums are a natural part of the evolution of online discussion forums. But I agree they often don't work. Still, I think it's a good idea, even if only 2 percent of the population would bother reading them.

Re: A FAQ forum to save time?

MidnightVoice — Thu, 01 Nov 2007 18:06:31 GMT

fused wrote:

MidnightVoice wrote:

Setting this up would give our underworked moderators something to do!

Message Edited by MidnightVoice on 10-31-2007 10:15 AM
Strike one!

Well, at least you have not disappeared into the wide blue yonder like some Mods I could mention.

"Are you going away with no word of farewell

Will there be not a trace left behind....."

Or alternatively.....

MidnightVoice — Thu, 01 Nov 2007 20:02:50 GMT

fused wrote:

MidnightVoice wrote:

Setting this up would give our underworked moderators something to do!

Message Edited by MidnightVoice on 10-31-2007 10:15 AM
Strike one!

I didn't notice you had all been on strike

Re: Or alternatively.....

Anonymous — Thu, 01 Nov 2007 20:07:04 GMT

MidnightVoice wrote:

I didn't notice you had all been on strike

Yeah, we want higher pay, better working conditions, more retirement benefits, paid vacation time, and most of all, higher FICO scores.

D'oh!

Re: Or alternatively.....

fused — Thu, 01 Nov 2007 21:07:43 GMT

MidnightVoice wrote:

fused wrote:

MidnightVoice wrote:

Setting this up would give our underworked moderators something to do!

Message Edited by MidnightVoice on 10-31-2007 10:15 AM

Strike one!

I didn't notice you had all been on strike

Why don't you help us form a union and be our representative! We could really use your help Midnight!

Re: Or alternatively.....

MidnightVoice — Thu, 01 Nov 2007 21:10:31 GMT

fused wrote:

Why don't you help us form a union and be our representative! We could really use your help Midnight!

I am the anti-Moderator, I have come to cast all Moderators out

Re: Or alternatively.....

Barry — Thu, 01 Nov 2007 21:15:35 GMT

Why don't you help us form a union and be our representative! We could really use your help Midnight!

Pay no attention to him, Midnight! Now get back to work, Fused!

Barry

Re: Or alternatively.....

haulingthescoreup — Fri, 02 Nov 2007 01:11:17 GMT

I agree that there will be a lot of people who wouldn't use it, but I do think that more newbies would be apt to check something called "FICO FAQ's", or whatever, than "Frequently Requested Threads." While I went to Credit Scoring 101 immediately (without prompting from LL Tuscani, I might add!) and then to the abbreviations thread, it was a while before I looked at the freq req thread site. My 80-year-old mother knows what a FAQ link is and uses them all the time.

I especially like the idea of them being locked! That would keep compulsive repliers from dragging the thread OT.

Why no, I don't know anyone like that; why do you ask??!

Re: Or alternatively.....

fused — Fri, 02 Nov 2007 02:15:10 GMT

MidnightVoice wrote:

fused wrote:

Why don't you help us form a union and be our representative! We could really use your help Midnight!

I am the anti-Moderator, I have come to cast all Moderators out

I will be adding a new abbrev to the common abbrevs thread, MV = most vulnerable!

Re: Or alternatively.....

Anonymous — Fri, 02 Nov 2007 14:10:25 GMT

masdeocho wrote:

Yeah, we want higher pay, better working conditions, more retirement benefits, paid vacation time, and most of all, higher FICO scores.

I do have some good news for you Mods. I've been in negotiations with senior people at FI, and they're going to double your Moderator pay backdated to September 1. They also have increased your retirement benefits--now you can work until you're 98 before retiring. On FICO scores, they've added 100 points to all your scores, but you're now being scored from 100 to 5000.

Re: Or alternatively.....

haulingthescoreup — Sat, 03 Nov 2007 13:53:46 GMT

Seriously, though, has the coffin lid been screwed down on the creation of a FAQs link? There's a real need for it, IMO.

Re: Or alternatively.....

Barry — Tue, 06 Nov 2007 00:20:53 GMT

haulingthescoreup wrote:
Seriously, though, has the coffin lid been screwed down on the creation of a FAQs link? There's a real need for it, IMO.

Seems we should be able to put something like that together without too much trouble. Would you be willing to help, Hauling?

Barry

Re: Or alternatively.....

haulingthescoreup — Tue, 06 Nov 2007 01:36:10 GMT

Sure. Don't know the technical details, but as you can tell, I do know how to type!

Re: Or alternatively.....

Barry — Tue, 06 Nov 2007 20:58:13 GMT

haulingthescoreup wrote:
Sure. Don't know the technical details, but as you can tell, I do know how to type!

Yes, I couldn't help but notice those great typing skills!

Raine and I will be working on this, so stay tuned....

Barry