topic Re: myFICO site laggy/unresponsive? in myFICO® Forums Technical Help

myFICO site laggy/unresponsive?

JR_TX — Wed, 28 Aug 2019 18:16:59 GMT

Haven’t seen any post regarding this so if there’s already a thread, my apologies and mod pls feel free to merge and move this post.

Is it just me or anyone noticed the site being laggy (like 5-9 secs) after you tap on anything before it directs you? Sometimes unresponsive at all.

Mobile Safari website, tried on two different phones. Both on iOS 12.4, at&t and T-Mobile. Tried both on wi-fi but same lag issues. Also tried clearing browser caches and cookies and rebooting but same problem persists. Anyone experiencing this?

Re: myFICO site laggy/unresponsive?

Anonymous — Wed, 28 Aug 2019 18:18:35 GMT

I am having the same issue. Has been happening for about a week now.

Re: myFICO site laggy/unresponsive?

Anonymous — Wed, 28 Aug 2019 18:48:04 GMT

Same here on mobile using Chrome. It's been unresponsive at times over the past several days.

Re: myFICO site laggy/unresponsive?

grower1 — Wed, 28 Aug 2019 18:56:39 GMT

I started experiencing the same issue yesterday evening. I'm using Chrome on a Macbook.

Re: myFICO site laggy/unresponsive?

Anonymous — Wed, 28 Aug 2019 19:06:00 GMT

I've noticed this since last afternoon/evening and still persists now. Same issue observed with my iOS 12.4 + Safari and Windows 10 + Firefox.

Re: myFICO site laggy/unresponsive?

RSX — Wed, 28 Aug 2019 19:07:48 GMT

Yes on tablet.

Re: myFICO site laggy/unresponsive?

JR_TX — Wed, 28 Aug 2019 19:10:15 GMT

Don’t know about desktop cuz I rarely go on mine. But I had feeling it wasn’t just me.

Re: myFICO site laggy/unresponsive?

Anonymous — Wed, 28 Aug 2019 19:33:02 GMT

Same issues here as well.

Re: myFICO site laggy/unresponsive?

simplynoir — Wed, 28 Aug 2019 19:38:31 GMT

Per @Cindy_FICO it is being looked into so please be patient

Re: myFICO site laggy/unresponsive?

JR_TX — Wed, 28 Aug 2019 21:20:51 GMT

Fixed. (At least on my end)

Thanks to everyone involved in getting the issue resolved quickly!