topic Re: What's with the 2FA??? in myFICO® Forums Technical Help

New 2 step verification process....

ChargedUp — Thu, 10 Mar 2022 04:47:12 GMT

In the last couple of days a new 2 step authentification process has been added to the forums. During this process there is a box to check for "remember this device" which I'm assuming is supposed to bypass the email code verification process of signing in, which it does.. but seemingly only for a few hours. (I'm not deleting cookies or using incognito mode.) Problem being that I've got MF tied to an old email that I haven't set up on my mobile devices and I end up having to use a PC to get the code. I don't always have access to this PC.

Can we have an option to disable 2 step or at least have the "remember this device" option last longer? Maybe allow for a text option to receive a code at the very least?

Thank you in advance!

Re: New 2 step verification process....

CYBERSAM — Thu, 10 Mar 2022 06:55:21 GMT

You are correct about this site leaving cookies! However if you have updated your browser manually or automatically then it is possible your security settings have been changed.

Seems like it erases your cookies every 24hour or end of session.

Just check your browser settings for security and you should be able to modify it. Especially if you are using Firefox.

I visit this site from 3 separate devices with no extra authentication required.

Re: New 2 step verification process....

gdale6 — Thu, 10 Mar 2022 15:24:02 GMT

2 step can be manually turned on/off by going to your member profile section

Re: New 2 step verification process....

ChargedUp — Fri, 11 Mar 2022 00:40:58 GMT

@gdale6 wrote:
2 step can be manually turned on/off by going to your member profile section

@gdale6For the life of me, I can't find it. I've gone through every tab under profile and settings....

Can you drop a web page link please?

Re: New 2 step verification process....

gdale6 — Fri, 11 Mar 2022 00:49:52 GMT

@ChargedUp wrote:
@gdale6 wrote:
2 step can be manually turned on/off by going to your member profile section
@gdale6For the life of me, I can't find it. I've gone through every tab under profile and settings....

Can you drop a web page link please?

Since the link is only good for me here is what to do. You have to go to the other side of Fair Isaac where you normally would get your Fico scores so click on the myfico logo on the upper left of the page this gets you to the other side, may have to log in there then once logged in click on the upper right where your name is and select profile, then go to the bottom and that is where its at; (in login & security section)

Re: New 2 step verification process....

ChargedUp — Fri, 11 Mar 2022 03:43:41 GMT

@gdale6 wrote:
@ChargedUp wrote:
@gdale6 wrote:
2 step can be manually turned on/off by going to your member profile section
@gdale6For the life of me, I can't find it. I've gone through every tab under profile and settings....

Can you drop a web page link please?
Since the link is only good for me here is what to do. You have to go to the other side of Fair Isaac where you normally would get your Fico scores so click on the myfico logo on the upper left of the page this gets you to the other side, may have to log in there then once logged in click on the upper right where your name is and select profile, then go to the bottom and that is where its at; (in login & security section)

@gdale6ok, I found what you're talking about.... Now I'm more confused as it says it's turned off, but I had to get a code to get there in the first place

@CYBERSAM, I don't have any settings on my browser that would be clearing cookies off that quickly. Using Firefox for Android.

Re: New 2 step verification process....

FinStar — Fri, 11 Mar 2022 04:15:27 GMT

If the above suggested options do not remedy the 2FA instances, my suggestion would be to sync up or update the email address to where you can receive the code/alerts to your mobile device. I'm not aware of any options that can extend the device authentication timeframe, though. We can check to determine if there may be other viable workarounds. Have you tried accessing mFF through any other browsers such as Edge, Chrome or Safari, for example?

Unfortunately, due to privacy and security reasons, the text option is not available on the myFICO Forums side.

Re: New 2 step verification process....

Have1 — Sun, 13 Mar 2022 12:34:42 GMT

The new two step login is highly annoying and this morning I am getting it every time I switch devices to look at the forum even though I checked the remember this device option.

If that keeps up I may just give up on logging in anymore. I just have a few minutes to read something and half the time is taken up with the two step tango. It seems excessive for forum access to be honest. I get it for access to the service side, but not for a forum.

Verification email

Anonymous — Mon, 14 Mar 2022 17:42:31 GMT

[Yes, doesn't belong here but not sure where it does!]

For the past week or so, I keep getting Verification Code requests from MyFico forums when I try to login. I haven't seen others mention this (perhaps I didn't find the right place, see above!). Is this new, or is something strange/wrong with my account?

Re: Verification email

FormerCollegeDJ — Mon, 14 Mar 2022 17:46:02 GMT

I've also been getting those emails and have required verification to log in.

Re: Verification email

800wannabe420 — Mon, 14 Mar 2022 17:46:04 GMT

I've been getting them also...a PIA...

Re: Verification email

SoCalGardener — Mon, 14 Mar 2022 21:21:41 GMT

It hasn't hit me yet (for this forum), but 2-step authentication in general annoys me to no end. The one that REALLY gets me mad is ADT! (Mod cut - this thread is about the myFICO Forums 2FA instances, not about ADT. Please keep comments on topic!)

Re: New 2 step verification process....

Anonymous — Wed, 16 Mar 2022 15:35:59 GMT

@Have1 wrote:

If that keeps up I may just give up on logging in anymore. I just have a few minutes to read something and half the time is taken up with the two step tango.

I sort of agree, but if you don't log in, things you view don't get marked as read, so even just viewing the forums would take more effort, may as well login!

What I would like, but assume is too complex, would be for additional authentication to be needed only for "write" actions, such as posting or sending a message. (While giving kudos is also a write, not sure authentication is really needed for that!)

Re: New 2 step verification process....

W261w261 — Thu, 17 Mar 2022 17:24:51 GMT

And, just to continue **MOD CUT No Profanity per myFICO TOS**, when you go to retrieve the code, you have to scroll down and down (at least on a mobile phone) to get it. Everyone else, quite logically, puts it at the top.

Re: Verification email

Anonymous — Fri, 18 Mar 2022 00:15:09 GMT

@Anonymous wrote:
[Yes, doesn't belong here but not sure where it does!]
For the past week or so, I keep getting Verification Code requests from MyFico forums when I try to login. I haven't seen others mention this (perhaps I didn't find the right place, see above!). Is this new, or is something strange/wrong with my account?

Well in your case I best not violate the TOS

Re: New 2 step verification process....

Anonymous — Fri, 18 Mar 2022 00:23:04 GMT

@gdale6 wrote:
2 step can be manually turned on/off by going to your member profile section

Can find nothing concerning the on/off for two step verification in the member profile section? Would turn it off in a heart beat!

Re: New 2 step verification process....

Anonymous — Fri, 18 Mar 2022 08:14:43 GMT

@gdale6 As a follow-up I went to the actual "LOGIN" for the FICO site and looked through the master profile. Found two-step verification turned off. Well it worked once and now back to the two step verification after doing all that I mentioned below!

Did find the option for a Text Message for two-step verification on my master Fico profile. Did not test it.

~~So I went in to the same location site and changed the existing password to something new that included a: 1) capital letter, 2) small letter,~~ ~~3) number and, a 4) symbol. Came back to the "Community" My Fico site and logged in using the new pass word and the two-step login verification was gone. YES!~~

~~Now for some truth ... my previous password did not meet the present day Fico Site standards (if that has anything to do with it?) for passwords.~~

~~Contributions can be sent to ___?~~

Re: New 2 step verification process....

W261w261 — Sat, 19 Mar 2022 03:14:11 GMT

Me too with the problem. I signed in to Myfico.com, went to my profile, where I read that 2 step verification was turned off. But it isn't.

Security code needed

NoMoreE46 — Fri, 01 Apr 2022 20:38:24 GMT

So I use three four devices to login to this site.

Despite selecting Remember Me, I am always getting the verification emails.

I was wondering if anyone else is running into this?

I am Not using a VPN. This occurs with Windows, IOS and Android devices.

Re: Security code needed

Save-n-Invest — Fri, 01 Apr 2022 18:39:47 GMT

This just happened again on an iOS device I have used since registration. It happens on my Macs, too. No idea why.

I don't visit frequently. This post is the first time I've considered participating in months. That's a story unrelated to code verification hopefully.