topic Re: Problems with MyFICO Forums... in myFICO® Forums Technical Help

Problems with MyFICO Forums...

Anonymous — Thu, 27 Dec 2007 20:04:41 GMT

It seems that 3 times out of 5, that when I try to reply, it times out and gives me an error.

I notice that it happends in this order:
1) I get an e-mail of a reply to a thread - I click on the link in the e-mail
2) I am not logged in, but I click on reply anyway
3) It forwards me to a log-in page.
4) I log-in then It has a button saying "Return to MyFICO Forums" or something like that.
5) I click on it and then it times out.
6) So I manually navigate the menu at the top to go to the forums.
7) When I find my post, I click on reply and it times out.

This whole process has happened to me many times.

Hopefully there is a fix.
Thanks!

J.J.

Re: Problems with MyFICO Forums...

Anonymous — Sat, 29 Dec 2007 18:36:41 GMT

bump...

Just want to make sure someone is reading this who cares.

Re: Problems with MyFICO Forums...

haulingthescoreup — Sat, 29 Dec 2007 19:21:20 GMT

Sorry, I did see this earlier, but I don't use the e-mail notice function. I remember reading about a similar problem, but it didn't register with me, since I wasn't familiar with it. (I just compulsively read everything, I'm afraid.)

I'll try to get Barry or Raine here, although I don't know if they'll be on over the weekend. I've found that a lot of the people who like to post on technical issues like this haven't been around, probably because of the holidays.

Re: Problems with MyFICO Forums...

Anonymous — Sat, 29 Dec 2007 20:31:38 GMT

I decided to show proof...

I made a quick video:
http://www.frunder.com/forum-error.mov

Re: Problems with MyFICO Forums...

haulingthescoreup — Sat, 29 Dec 2007 20:54:51 GMT

Wow, now that's thorough. Be careful, or you will be put in charge of e-mail notification questions!

I'm hoping that someone will be able to get with you soon, but as I said, the holidays do seem to be disrupting things a bit.

Re: Problems with MyFICO Forums...

Anonymous — Sat, 29 Dec 2007 21:22:38 GMT

Wow, thank you SO much for that movie! It helps a ton!

I'm not sure exactly what the issue is, but I'm going to forward a note to someone at Lithium to see if he can figure out what's causing that problem.

Re: Problems with MyFICO Forums...

llecs — Mon, 23 Aug 2010 03:28:59 GMT

Split post to form a new thread.