topic Problems logging in in myFICO® Forums Technical Help

Problems logging in

ShanetheMortgageMan — Thu, 18 Dec 2025 06:07:46 GMT

Lately when I Sign In to the community forums using the circled button, it doesn't log me into the forums, but instead it logs me in to my myFICO account, where the splash screen shows my myFICO plan. I go back to the forums and click that same Sign In button and it goes right back to the same page, without logging me into the forums. To get logged into the forums, I need to click the myFICO logo in the upper left, then click "Community" and then it loads the forums (without any additional prompting to log in). Just wanted to bring it up in case the community forum's log in process has changed or if it's just a bug that needs to be worked out.

Re: Problems logging in

Follower — Thu, 18 Dec 2025 06:54:14 GMT

This is happening to me as well. (It took me a while to figure out to click the "Community" link.)

Re: Problems logging in

NoHardLimits — Thu, 18 Dec 2025 07:25:56 GMT

I am also experiencing this change in login navigation.

Re: Problems logging in

Vinjints — Thu, 18 Dec 2025 13:17:29 GMT

Yea, getting the same. I don't like it. I don't like change.

Re: Problems logging in

pizzadude — Thu, 18 Dec 2025 21:03:16 GMT

This has happened before if I recall correctly and eventually the landing page after logging in reverted back to the main forum versus what's happening now.

Re: Problems logging in

ShanetheMortgageMan — Fri, 19 Dec 2025 02:54:13 GMT

@pizzadude wrote:
This has happened before if I recall correctly and eventually the landing page after logging in reverted back to the main forum versus what's happening now.

Yup, that's exactly what it seems like.

Re: Problems logging in

Copenix — Fri, 19 Dec 2025 08:28:18 GMT

Same here. Really annoying. We can hope they fix it.

Re: Problems logging in

Beefy1212 — Mon, 22 Dec 2025 01:47:18 GMT

@FICO_Admin

Can you please give us an update on fixing the forum login?

This is not a minor inconvenience for mobile users with some browsers being unable to login at all.

I can use brave (mobile) browser to login but not chrome because in chrome the button to open your profile and click the community link is missing. One shouldn't have to use alternative browsers and backdoor methods sign into a forum.

It shouldn't take days to fix a broken link on a webpage either.

Re: Problems logging in

ShanetheMortgageMan — Wed, 14 Jan 2026 03:41:39 GMT

This has been fixed for me, FYI.

Re: Problems logging in

NoHardLimits — Wed, 14 Jan 2026 05:32:12 GMT

@ShanetheMortgageMan wrote:
This has been fixed for me, FYI.

Fixed for me too, thank you.

Re: Problems logging in

pizzadude — Wed, 14 Jan 2026 18:19:06 GMT

Same here, logging in returns me to the forum homepage now