GW to NFCU - Please review

Anonymous — Fri, 22 May 2009 23:57:52 GMT

I have an account that is showing 3 30 Day lates, and am sending this letter to NFCU. Would you all mind reading and posting your thoughts/comments? Thanks!

Regarding: Account #XXXX

To Whom It May Concern,

I have been a Navy Federal Credit Union customer since 1999 and during that time I have enjoyed my experience with NFCU greatly. I am writing to see if you would be willing to make a goodwill adjustment to your reporting to the three credit bureaus. I have numerous late payments on the above referenced account that date back from the earliest on 01/05 to the latest on 09/08. Since 10/08, I have been an exceptional customer paying every month on time, and have never missed a payment on any of my other multiple NFCU accounts.

Because of my exceptional payment history with multiple accounts with NFCU over the last 10 Years, I would like you to consider removing the negative payments from my credit report. At the time of the late payments, there were various reasons for me being late, I was going through a separation from my marriage and this bill “fell though” on who was responsible to pay. With my address change I was not receiving the statements, and unfortunately my ex spouse did not forward them to me. I made the payment immediately after discovering it was late, and have since paid the account in full. I give these excuses not to justify why the payments were late, but rather to show that the late payments are not a good indicator of my actual credit history with NFCU. I hope that NFCU is willing to work with me on erasing these late marks from my credit reports.

I have been a very happy customer in the past and hope to continue a long relationship with Navy Federal Credit Union. With today’s credit industry so competitive, I know how important it is to maintain good relationships with customers. NFCU has been exceptional in my book so far and I highly recommend you to all my former Sailors, friends and relatives. I hope that you will consider my request and prove once again, why Navy Federal is heads above the rest. I look forward to your reply.

If you need any more information concerning this matter, please send me an email at gmail.com. Thank you for your time on this matter and again, any help will be greatly appreciated.

Sincerely,

Edited to fix your link. Your e-mail address link was still active.

Message Edited by llecs on 05-22-2009 04:14 PM

Message Edited by Sooner1278 on 05-22-2009 04:57 PM

topic GW to NFCU - Please review in General Credit Topics

GW to NFCU - Please review