topic Re: Experian Credit reports in General Credit Topics

Experian Credit reports

joeblow2 — Sun, 24 Jan 2010 16:25:53 GMT

When i go to Experian.com/reportaccess you are supposed to obtain a free report if you were denied credit. I get this error:

We are unable to process your request. Please call us at 1 800 311 4769

I also get this same error going thru annualcreditreport.com for experian. I cant speak to anyone at that number without having a credit report number. Has anyone ever had this problem ? Or where i can go to resolve it

Re: Experian Credit reports

Anonymous — Sun, 24 Jan 2010 16:48:26 GMT

@joeblow2 wrote:
When i go to Experian.com/reportaccess you are supposed to obtain a free report if you were denied credit. I get this error:
We are unable to process your request. Please call us at 1 800 311 4769
I also get this same error going thru annualcreditreport.com for experian. I cant speak to anyone at that number without having a credit report number. Has anyone ever had this problem ? Or where i can go to resolve it

In the past when I wanted toview my free credit report after being denied, and I have already burned my free for the year report, I have had to mail the CRAs with a copy of my denial letter requesting a new free copy.

Re: Experian Credit reports

joeblow2 — Sun, 24 Jan 2010 16:50:35 GMT

even still the annualcreditreport.com which everyone is entitled to a free 1 once per year it takes me to the experain site and i get the same error

Re: Experian Credit reports

Anonymous — Sun, 24 Jan 2010 21:30:39 GMT

have you already pulled your one free report for the year?

Re: Experian Credit reports

joeblow2 — Sun, 24 Jan 2010 21:49:34 GMT

No i have not. I shoudl not be gettign this error msg. not sure where to go because I am entilted to 1 free 1 per year

Re: Experian Credit reports

laz98 — Wed, 27 Jan 2010 01:05:54 GMT

you do know that 1 per year doesn't mean 1 per calendar year, right? it really means every 12 months. just to clarify. it's kind of misleading.

Re: Experian Credit reports

haulingthescoreup — Wed, 27 Jan 2010 01:14:55 GMT

I get this error message, saying that I can't get my annual (full) freebie because I have credit monitoring through them. Maddening.

Re: Experian Credit reports

joeblow2 — Wed, 27 Jan 2010 01:18:15 GMT

It has been over 1 year and it takes me to the same screen that the www.experian/com/reportaccess takes me too. Same error msg

Re: Experian Credit reports

Anonymous — Sun, 10 Mar 2013 11:55:46 GMT

Having same exact issue with Experian not letting me pull my credit report after Chase denied credit. Getting the same exact error message in the OP.

Re: Experian Credit reports

BOTTS — Sun, 10 Mar 2013 16:27:46 GMT

WHEN YOU CALL AND THEY ASK FOR REPORT NUMBER TRY ZERO YOU MY BE FORWARD TO CUSTOMER SERVICE///

Re: Experian Credit reports

Anonymous — Sun, 10 Mar 2013 18:06:43 GMT

I have been having a problem with Experian as well. I was denied credit, and decided I should probably check my annual credit report. I couldn't access Experian. Well, to make a long story short, I was starting to get calls about debts I didn't owe so i filed a fraud alert and tried to get my credit report again. I failed verification and had to send in paperwork. Still haven't gotten my report mailed to me yet, but I've gotten some information off the report through another credit site I was using, and it looks like there are quite a few things on there that aren't mine. Well, some of the creditors calling to collect from me, when they ask me information it doesn't match their files. It is starting to look like experian merged my file with someone with a similar name living in the same city since my other two reports are completely clean. I think that is why I am failing verification because they have his address on my file. From the research I have been doing, it sounds like quite a few people are having similar problems with them lately. Now I'm just trying to figure out how to get this corrected.