topic Re: Capital one GW letter... Grrrrrrrrrrrrr in General Credit Topics

Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Mon, 18 Jun 2007 22:02:25 GMT

I had a Capital One account that was charged off in 2004. They offered me a new card where they added the balance of the charged off card and increased my extremely small limit as I paid it off. I did pay it off completely as agreed. When I started monitoring my CR here I noticed that the bad account showed on all three CR's but the good one only showed on EQ.

I wrote them a very nice GW letter asking them to add the good account to both my TU and EX reports, or remove the bad account from my CR's. I got the response from them and I was THRILLED to see that they deleted the account. But yup, you got it, they deleted the GOOD account!!! Okay, I see why you all call them Crapital One.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Tuscani — Mon, 18 Jun 2007 22:03:54 GMT

Wow... Wish I could say I was surprised.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Mon, 18 Jun 2007 22:14:43 GMT

Do you have a YDM letter I can send them? (That would be You Darn Moron!)

Re: Capital one GW letter... Grrrrrrrrrrrrr

Tuscani — Mon, 18 Jun 2007 22:16:45 GMT

princessofpink wrote:

Do you have a YDM letter I can send them? (That would be You Darn Moron!)

HA! No, but I may draft one.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Tue, 19 Jun 2007 04:38:50 GMT

This is comical and truly typical.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Tue, 19 Jun 2007 05:09:48 GMT

princessofpink wrote:
II wrote them a very nice GW letter asking them to add the good account to both my TU and EX reports, or remove the bad account from my CR's. I got the response from them and I was THRILLED to see that they deleted the account. But yup, you got it, they deleted the GOOD account!!! Okay, I see why you all call them Crapital One.

Is the good account a current, open account? If so, they should report it again next billing cycle.

If not, I say accept the good with the bad and move on. The negative was probably hurting worse than the positive was helping.

Always try to find a way to fill at least half the glass.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Tue, 19 Jun 2007 11:13:29 GMT

I would Noah except for the fact that they didn't delete the bad account, only the good one!! Both accounts are closed since as soon as they got their money back for the original debt they sold the account. I already wrote my new GW letter politely informing them of the error and asking them just to delete the bad account as well. It was very difficult not to use the YDM letter though.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Tue, 19 Jun 2007 14:56:53 GMT

Please let us know how this evolves. I paid off two Cap One charge offs, and sent them a goodwill letter asking them to delete the accounts (did so when they offered me the chance to get a new card). So, our situations are simular. I haven't heard anything back yet from them, but it's only been a little more than a week.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Tue, 19 Jun 2007 16:33:59 GMT

I sure will. I'm really hoping since they screwed up they will actually delete the bad account. I would much rather have the bad one gone than the good one back. It took about 3 weeks to get a response back from them.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 01:00:55 GMT

Try disputing it with the CRAs as inaccurate. They and others seems to sometimes observe a policy of "We won't actively delete, even though we say we will, but if you dispute we won't verify."

Message Edited by Noah_Bodie on 06-19-2007 06:00 PM

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 02:42:20 GMT

Okay... I disputed on TU. We'll see what happens!

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 11:56:01 GMT

Great call Noah, TU deleted the TL overnight. I guess they figured as old as it was why bother. I disputed another old charge off when I did this one and they deleted that one as well.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 12:05:55 GMT

Personally, I think Capital 1 is totally screwed up. No news there. But I, too, had 2 capital one accounts IIB. After the BK was dismissed, they decided to report the accounts as charged off, etc...I was never contacted about the debt or asked to repay it [which I gladly would have, as the amounts were totally insignificant]. I have disputed with them 9 million times [exaggeration, of course]. So, they keep changing the reports to read either charged off or current, depending on the day.

This is the good part: Yesterday, I received a letter from them that stated that they just learned of my intent to file bankruptcy and they regret having to cancel my charging privileges. WHAT?????????? The BK was filed in 2003 and dismissed in 2005. The account was closed in 2002 and I haven't had a card with them since. Anyway, now they would like me to discontinue use of my account and destroy and associated cards. Are they smoking crack????

Just a little snippet to reinforce how nuts they are...

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 13:31:01 GMT

WOW! Really GREAT call Noah!!! Those two deletions raised my TU FAKO score 12 points! Add that with the Carnival Sea Miles card now showing on my EX which raised it 10 points and my day is made!!! Thanks Noah!

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 20 Jun 2007 23:36:20 GMT

dazednconfused wrote:
Personally, I think Capital 1 is totally screwed up. No news there.

I talked to a headhunter once about an IT job with Cap 1. They are a Burroughs/Unisys COBOL shop in Richmond, VA. They are almost always advertising, and for a while I would get calls and Emails at least once a month. High turnover.

They also wanted my SSN and permission to pull credit just for the headhunter to present my resume as a candidate--not even a firm offer, let alone FTE status. Pass.

Very odd place. Had more than a few people tell me stay away. Bad place to work. Real sweatshop and no coherent planning.

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 27 Jun 2007 16:18:40 GMT

Wow. I guess my second letter to Capital One actually worked since the old TL is actually off all three reports this morning. My EX score didn't budge but my EQ report went up 23 FAKO points. I was thrilled. I can't wait to see what happens to my FICO when it hits Scorewatch. I'm going to be keeping my fingers crossed for 700 club!!! I just don't understand why my EX never seems to move when baddies come off of it.

Message Edited by princessofpink on 06-27-2007 09:18 AM

Re: Capital one GW letter... Grrrrrrrrrrrrr

Anonymous — Wed, 27 Jun 2007 16:47:52 GMT

cap1 can be beat!! thats one for the myfico tiger team!! haha congrats