topic Re: Verizon Inquiries in General Credit Topics

Verizon Inquiries

xiownthisplacex — Fri, 03 Aug 2012 22:41:41 GMT

I purchased my house back in October and I decided to put Verizon FiOS. Applied online and they needed to check my credit and so forth, resulted in a HP. They requested I sent them a notorized letter with my DL and SS cards, which I did about a week later (no time to get it notorized).

I was scrolling through my Credit Inquiries and noticed that they did a HP on 10/17/2011 and another on 10/31/2011. Why did they pull it twice? Can I have one of those removed? If yes, do I contact them?

Re: Verizon Inquiries

pizzadude — Sat, 04 Aug 2012 01:35:57 GMT

I'd call them and ask why they needed to pull your reports twice. Maybe they can remove one of the inquiries.

Re: Verizon Inquiries

RobertEG — Sat, 04 Aug 2012 10:07:31 GMT

However, dont argue with them about whether it was permissible. The FCRA places no restriction on frequency of permissible pulls.

Re: Verizon Inquiries

Anonymous — Sat, 04 Aug 2012 12:23:57 GMT

I don't know about OP but I was told it was going to be a internal soft pull. They were just checking to make sure you didn't owe them or switiching because you owe comcast, direct, etc. I found the hard inquiry too, and I am extremely mad. I specifically told the CSR that if this was going to result in a HP then forget about it. He kept saying "No only the internal System" I am thinking about writing a letter as well.

Re: Verizon Inquiries

xiownthisplacex — Sat, 04 Aug 2012 15:03:08 GMT

I'm gonna call them up on Monday to see if they can lift one and I will report back.

Re: Verizon Inquiries

pizzadude — Sat, 04 Aug 2012 15:03:49 GMT

Unfortunately most CSRs don't know the difference between a soft & hard pull and/or the when their companies will do either one ~ you might be able to get them to remove the inquiry but it's not likely to happen.

Re: Verizon Inquiries

xiownthisplacex — Sat, 04 Aug 2012 15:16:24 GMT

What's the big deal to remove the inquiry for them?

Re: Verizon Inquiries

Anonymous — Sun, 05 Aug 2012 08:17:26 GMT

@xiownthisplacex wrote:
What's the big deal to remove the inquiry for them?

ask them that