topic How do I contact Credit Karma? in General Credit Topics

How do I contact Credit Karma?

Booner72 — Thu, 16 May 2013 16:53:33 GMT

I know this morning they had issues but they are resolved. I have emailed for a new password reset and they sent it but that didn't work either. I have emailed again for it and they continue to email back a standard response that they need my name and entire mailing address and they will be happy to reset. I keep sending that. I have 9 emails here.

Does anyone have any ideas on how to contact CK that is not through the support@creditkarma.com email?

Re: How do I contact Credit Karma?

Anonymous — Thu, 16 May 2013 17:11:48 GMT

I've had similar issues this morning. I requested an auto pw change 3 times before submitting a request through customer service. Approx an hour ago it seems those pw requests starting filtering through over 10mins time. I have since gotten the customer support pw request also but nothing is working yet. When I respond to the customer support email I keep getting the same auto response as the original. I suppose the system is still down...

Re: How do I contact Credit Karma?

MidnightVoice — Thu, 16 May 2013 19:51:17 GMT

Had that problem - took them an hour to reset password. But I can get on now

Re: How do I contact Credit Karma?

Countingpennies — Thu, 16 May 2013 21:12:25 GMT

It's not just you, It appears from a number of sources that many are having this problem today. I would just chill until they get these latest bugs sorted out.