topic Re: UpdateHad to school the Verizon chick today on HP's in General Credit Topics

UpdateHad to school the Verizon chick today on HP's

pizza1 — Mon, 20 Apr 2015 19:53:02 GMT

so, Ive dropped my iphone several times (ive got protector case and screen on it), and nothing has ever happened to it. Well, it slipped off my bathroom counter onto my tile floor face down and &*&*^$^&&*^......screen cracked like a spider web. I can still use it though, LOL...but, went to Verizon today to check on my upgrade eligabilty and Im not able to upgrade with a discount till July 3rd...ugh!!

In the meantime...she offers me the "Edge" program to wear I can upgrade early, and pay over time my new phone...I declined naturally..... and then this is where it gets ugly....

me: They do a HP for that Edge program, and I dont want another one right now.

rep: Oh, its ok!! a HP doesnt affect your credit at all!!

me: (staring at her with a deer in the headlight look...and just blinking)

me: um, actually....a HP DOES affect your credit, and actually stays on your report for 2 yrs.

her: Its not a big deal...really, I know all about this ...I can get you signed up right now.

me: (staring in disbelief that Im actually having this conversation....."blinking"....thinking happy thoughts....staring and blinking)

her: I can tell youre thinking about this and want to do it

me: no, Im actually Im wondering where you get your info from...like, who trains you on credit, and for the record...you have to tell the customer that you are going to pull a credit report before doing it...

(this is where the manager steps in after overhearing the conversation of his new little gungho trainee)

Me: ( Immediately shoots him down)...tell them Ill wait, I can still use the phone, but if it see that they ran my credit on my reports, Ill have both of their jobs, and their high pressure sales and credit ignorance doesnt work with me.

I left in complete disbelief, and frustration, LOL...why must I have these conversations...(only Creditaddict will feel my pain)

Re: Had to school the Verizon chick today on HP's

Jmill79 — Fri, 17 Apr 2015 11:46:44 GMT

I was under the impression that VZ used internal scoring for the Edge program. Can you cite where your info is from?

Re: Had to school the Verizon chick today on HP's

takeshi74 — Fri, 17 Apr 2015 11:59:24 GMT

While an HP does affect one's credit whether it's a big deal or not can vary. They generally have more of an impact with thinner and poor profiles whereas they're generally not a big deal with thicker profiles in good shape.

Re: Had to school the Verizon chick today on HP's

Anonymous — Fri, 17 Apr 2015 15:47:33 GMT

I have multiple lines on the Edge program and they do not pull credit at all.

Re: Had to school the Verizon chick today on HP's

Hokies2379 — Fri, 17 Apr 2015 16:02:59 GMT

Yeah, they only pull credit if you're a new customer.

Re: Had to school the Verizon chick today on HP's

pizza1 — Fri, 17 Apr 2015 17:23:41 GMT

I was actually told this by 2 different managers at two separate Verizon stores...I only had that to go from and from what I was told specifically. Whether or not it is true, I had to believe it was since 2 different managers told me that. hopefully they are wrong! LOL

One of the managers said.."we can't just hand over an $800 iPhone 6+ on the edge program with checking someones credit first"...

Re: Had to school the Verizon chick today on HP's

Hokies2379 — Fri, 17 Apr 2015 17:32:34 GMT

Well, unless something has changed (which is quite possible with Verizon) they have never once hard pulled my wife's credit (bc, trust me, she's a member here and would kick my ass if they did.) We have 6 lines with them, 4 of which are on the edge program. The most recent was November.

Re: Had to school the Verizon chick today on HP's

pizza1 — Fri, 17 Apr 2015 17:35:13 GMT

@MANNING2379 wrote:
Well, unless something has changed (which is quite possible with Verizon) they have never once hard pulled my wife's credit (bc, trust me, she's a member here and would kick my ass if they did.) We have 6 lines with them, 4 of which are on the edge program. The most recent was November.

LOL... well, I can wait until July 3rd, and then just buy the phone at the $299 with a new 2 yr contract. I just need to learn patience, LOL..plus Im surprised that I can still use the phone, its just hard to see throughall the cracks

Re: Had to school the Verizon chick today on HP's

Kirmie2010 — Sat, 18 Apr 2015 02:20:17 GMT

Hah I wouldnt be too sure whether or not they do a HP either. (even when it says they do or dont) When I tried to sign up awhile back, I gave the guy my info he turned around to the computer(at one of the mall kiosks), said my credit report looks great and I can get a phone. He wasnt facing the computer long enough to even type my first name in Had he actually put in my info I would of been declined. (I was declined before, sub 500 or low 500s score at the time, piles of collections and judgements)

It is very frustrating talking to someone trying to make a sale though when they are spouting off all kinds of mis information. Even if you want it, know what will happen, sometimes you dont want it anymore just to spite the annoying people. Im thinking more of wal mart though since getting them to follow any of their own policies is a pain in the bum bum.

Re: Had to school the Verizon chick today on HP's

Anonymous — Sat, 18 Apr 2015 15:39:49 GMT

I would make use of a chiller before applying for Verizon.

Screw taking HP for a new phone.

Re: Had to school the Verizon chick today on HP's

Berk — Sat, 18 Apr 2015 16:19:32 GMT

@pizza1 wrote:
so, Ive dropped my iphone several times (ive got protector case and screen on it), and nothing has ever happened to it. Well, it slipped off my bathroom counter onto my tile floor face down and &*&*^$^&&*^......screen cracked like a spider web. I can still use it though, LOL...but, went to Verizon today to check on my upgrade eligabilty and Im not able to upgrade with a discount till July 3rd...ugh!!

In the meantime...she offers me the "Edge" program to wear I can upgrade early, and pay over time my new phone...I declined naturally..... and then this is where it gets ugly....

me: They do a HP for that Edge program, and I dont want another one right now.
rep: Oh, its ok!! a HP doesnt affect your credit at all!!
me: (staring at her with a deer in the headlight look...and just blinking)
me: um, actually....a HP DOES affect your credit, and actually stays on your report for 2 yrs.
her: Its not a big deal...really, I know all about this ...I can get you signed up right now.
me: (staring in disbelief that Im actually having this conversation....."blinking"....thinking happy thoughts....staring and blinking)
her: I can tell youre thinking about this and want to do it
me: no, Im actually Im wondering where you get your info from...like, who trains you on credit, and for the record...you have to tell the customer that you are going to pull a credit report before doing it...
(this is where the manager steps in after overhearing the conversation of his new little gungho trainee)
Me: ( Immediately shoots him down)...tell them Ill wait, I can still use the phone, but if it see that they ran my credit on my reports, Ill have both of their jobs, and their high pressure sales and credit ignorance doesnt work with me.

I left in complete disbelief, and frustration, LOL...why must I have these conversations...(only Creditaddict will feel my pain)

And here I was hoping you would take Verizon's offer and then hoping you would tell us how you looked in the Edge program.

I have 12 lines of service with Verizon (personal - not business) and I have never, ever had a hard pull from Verizon. Ever. I've had them for about 10 years.

Re: Had to school the Verizon chick today on HP's

pizza1 — Mon, 20 Apr 2015 19:54:41 GMT

@Jmill79 wrote:
I was under the impression that VZ used internal scoring for the Edge program. Can you cite where your info is from?

Got info from managers and it states it on their site.

Re: Had to school the Verizon chick today on HP's

apehar24 — Mon, 20 Apr 2015 20:14:25 GMT

Just put the insurance on it, then pay $150 for a new phone.

Re: Had to school the Verizon chick today on HP's

Revelate — Mon, 20 Apr 2015 20:54:28 GMT

Verizon has done an HP for every single service I've ever aquired from them. This is when I've paid for the device (like the jetpack) in full, and have NEVER signed a 2 year agreement. Everything paid up front, month to month, and still credit checked.

Makes no difference new vs existing customer as I understand it.

1) Home Internet

2) Jetpack Wireless

3) Business Internet.

Verizon is actually the majority of my inquiries in the past year on my credit reports, and I find their practices to be more than a little irritating. That said FIOS is as good as it possibly gets for me in my area so it's not like I'm going anywhere over it... but signing up for additional VZ services past where I'm at now, simply unlikely.

Re: Had to school the Verizon chick today on HP's

Anonymous — Mon, 20 Apr 2015 21:25:12 GMT

It might be worth it for you to see what it would cost to replace the front screen. I think my local Apple store wanted $30 for the back glass (I did it myself for $3), but I have no idea on the pricing of the front glass.

Re: UpdateHad to school the Verizon chick today on HP's

Existentialist — Mon, 20 Apr 2015 21:30:15 GMT

Moral of the story....

try your best to NOT damage your phone.

Re: UpdateHad to school the Verizon chick today on HP's

Berk — Mon, 20 Apr 2015 21:59:52 GMT

Indeed.

Re: Had to school the Verizon chick today on HP's

Jmill79 — Mon, 20 Apr 2015 22:31:08 GMT

@pizza1 wrote:
@Jmill79 wrote:
I was under the impression that VZ used internal scoring for the Edge program. Can you cite where your info is from?
Got info from managers and it states it on their site.

Interesting. I have been able to charge to my account up to $500 per line (or somewhere around that number) multiple times. Renewed contracts, and bought phones outright and can not name a single time a hard pull was done. This does not count the single time they pulled my credit 10 odd years ago when I initiated service with them. Im there with ya, if a hard pull were needed, Id bail and just throw it on a card (or charge to my account).

Re: UpdateHad to school the Verizon chick today on HP's

RobertEG — Mon, 20 Apr 2015 23:22:22 GMT

In the initial post, what shut them down from ability to pull a credit report was not the fact that the consumer did not provide express authorization, it was the fact that the consumer did not initite the request for the service.

The purpose of FCRA 604 is to define circumstances where a party is authorized to recieve your credit report without need for your express authori\ation.

Otherwise, credit and business transactions would come to a crawl.

Consumer-inititiated requests for creidt always provide permissible purpose.

Similarly, consumer-inititated busness transactions that dont involve extension of credit can also proivde permissible purpose to pull the consumer's credit report without their express authorization if the business transaction involves a legitimate business purpose to review a consumer's credit. Transactions such as requests for utilities, phones, apartment rental, etc., are included, as the consumer has the possibility of owing the business $$ that may not be collected.

Thus, I would not assume that a biness will not or cannot pull your credit report unless you downt authorize them to do so.

If they have a legitimate business purpose, they can do so without notifying you. They will oftern notify you as a courtesy or as a good business practice, but there is no statutory requirement that they do so.

Re: UpdateHad to school the Verizon chick today on HP's

Berk — Tue, 21 Apr 2015 01:21:24 GMT

My comment was regarding VZW pulling a credit report period. 10 years ago I had one pulled but that has been it. I've added lines, phones, iPads to the point where I now have a sub account and billed every last penny (at times close to a grand) on my bill with no questions asked. I am surprised that some folks still have credit pulls on Edge with established accounts. Must be something in their past history with Verizon is all I can think.

topic Re: **Update**Had to school the Verizon chick today on HP's in General Credit Topics

**Update**Had to school the Verizon chick today on HP's

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topic Re: UpdateHad to school the Verizon chick today on HP's in General Credit Topics

UpdateHad to school the Verizon chick today on HP's

Re: UpdateHad to school the Verizon chick today on HP's

Re: UpdateHad to school the Verizon chick today on HP's

Re: UpdateHad to school the Verizon chick today on HP's

Re: UpdateHad to school the Verizon chick today on HP's