topic Experian & Equifax in General Credit Topics

Experian & Equifax

Anonymous — Thu, 01 Feb 2018 19:30:30 GMT

So I log into my Experian (experian.com) & Equifax (trustedid.com) accounts today and both reports are completely blank. Idk if this is a glitch or something horrific is going on. True Identity from Transunion was working fine.

Re: Experian & Equifax

Anonymous — Thu, 01 Feb 2018 19:40:33 GMT

Experian is why I'm here

wrote:
So I log into my Experian (experian.com) & Equifax (trustedid.com) accounts today and both reports are completely blank. Idk if this is a glitch or something horrific is going on. True Identity from Transunion was working fine.

. Neither the site nor the app will open. I can log in but neither bring up info, just keep spinning.

Re: Experian & Equifax

thornback — Thu, 01 Feb 2018 19:43:59 GMT

Same here...though I did manage to get into both, briefly - all accurate info was there. But lost them both again upon page refresh - both reports had no data.

Super odd that both are experiencing server issues at the same exact time tho.

Re: Experian & Equifax

Anonymous — Thu, 01 Feb 2018 19:44:51 GMT

I can't log into either anymore either.

Re: Experian & Equifax

Anonymous — Thu, 01 Feb 2018 20:30:27 GMT

I am also unable to get my Experian to bring up any information. Wonder what that is all about?

Re: Experian & Equifax

Anonymous — Thu, 01 Feb 2018 22:08:39 GMT

Once I got far enough to get a "sorry, there's an issue" "we are alerting our team." Also, I was able to see an alert of score increase. But clicking on report sent me back into the EX-TwilightZone. Now, site won't open at all.

I reported it to @ExperianHelp_US on Twitter. They said to DM details... nope... they don't follow me. At least they know there's an issue.

Re: Experian & Equifax

Anonymous — Fri, 02 Feb 2018 00:25:24 GMT

I had the same issue with Experian earlier today. Tried logging in several times, finally got in. Everything looks correct!

Re: Experian & Equifax

Anonymous — Sat, 03 Feb 2018 22:30:37 GMT

Experian was having server issues. We are so use to everything just working that we forget that there are thousands of parts that all must work perfectly.
That 'landing page' is not stored on the same server as your data(much more secure (I hope)) - a t-1 could have been down, a blade burned, etc. I would lay odds that they are backing up frequently. To diagnose a problem, rectify it and then restore data takes time.