topic is creditchecktotal.com support down?? in General Credit Topics

is creditchecktotal.com support down??

Anonymous — Mon, 31 Dec 2018 22:25:30 GMT

Tried to log in but the system's not recognizing my account, even AFTER I enter my name/ss# to retrieve/reset password.

Tried calling the 877-284-7942 and 866-617-1894 #s on the website, and it never lets me connect to a live person to get my account reset. Anyone else having problems? I signed up for the trial and then cancelled, and then Experian sent password reset emails but I never clicked on the link, so I guess they've locked me out until I talk to someone.

Re: is creditchecktotal.com support down??

Anonymous — Mon, 31 Dec 2018 22:39:29 GMT

They are closed for the holiday. I called and eventually got that message.

Re: is creditchecktotal.com support down??

Anonymous — Mon, 31 Dec 2018 23:37:05 GMT

thanks!

Re: is creditchecktotal.com support down??

Anonymous — Tue, 01 Jan 2019 03:28:02 GMT

I'd suggest doing your next trial through Experian.com, as that's essentially what CCT is linking people to at this point since the CCT trial itself is no more. I think when trying to log in through CCT it causes issues since it basically sends you to an Experian credit works premium trial.