topic Re: Credit Check Total in General Credit Topics

Credit Check Total

victornewman — Mon, 25 Feb 2019 22:15:13 GMT

Thanks in advance for any help. I cannot get Creditcheck total canceled no matter what I do. Cannot log in- doesn't email new login info when I request it.

The email doesn't work. I called the number and spoke to Experian and she sent me a new password but of course, it doesn't work.

I have been billed for months now and cannot even log in. I have read several threads here but still do not know exactly what I can do other than just dispute the charges with my credit card company. I took a break from here at the end of last year because I bought a new home and got busy. I guess I REALLY missed out on the whole CCT going away thing.

Any advise?

Re: Credit Check Total

Anonymous — Mon, 25 Feb 2019 22:45:56 GMT

They've probably got their wires crossed on your CCT account verses Experian Credit Works. They may think they're sending you a reset on CCT, but since that product is no longer their focus (Credit Works is) they're probably just accessing CW. Tell them you want a refund for the charges and they'll be good about issuing them IMO.

Re: Credit Check Total

CreditInspired — Mon, 25 Feb 2019 23:54:54 GMT

Have you emailed
help@creditchecktotal.com. That’s what I used every time I canceled when I couldn’t get through on the phone. Worked like a
charm. Make sure you put in subject line “Cancel Membership Number __________ effective today, February 25, 2019. “

Re: Credit Check Total

victornewman — Tue, 26 Feb 2019 00:13:49 GMT

@CreditInspired wrote:
Have you emailed
help@creditchecktotal.com. That’s what I used every time I canceled when I couldn’t get through on the phone. Worked like a
charm. Make sure you put in subject line “Cancel Membership Number __________ effective today, February 25, 2019. “

Thank you so much for your response. I tried that email first but it is no longer active. After sitting on hold for 45 minutes and passed around 4 times, I finally got someone to cancel my CCT.

Re: Credit Check Total

CreditInspired — Tue, 26 Feb 2019 01:52:10 GMT

WooHoo OP. So happy for you. This is good news!