topic Re: AmEX Member Since date in General Credit Topics

AmEX Member Since date

Anonymous — Thu, 29 Aug 2019 19:11:52 GMT

Not sure if this is the right place for this topic. But after seeing the different "Memeber Since" dates across all my Amex cards, i got to wondering the method used. I know that their core cards pretty much the same. But I had heard their co-branded cards are different, and in my case some are.

1st CC: BCE July 17, all my other core Amex cards also use this date. But I have noticed that my two Biz cards also use the 17 date, the BBP I can see as it's Amex. However the Marriott Bonvoy(SPG) also says 17, whereas my Delta Gold says 18. I assumed that since I apped the Bonvoy in April of this year, that it would say memeber since 19 on it.

Just sparked my curiosity, thinking that SPG was probably just a glitch. Which had me wondering what would happen if I closed out the Delta Gold, and apped for Blue. Would the Delta Blue now say Memeber Since 19? Or is it based on the year you apply to that family of cards?

Anyone else have something similar happen?

Re: AmEX Member Since date

FinStar — Thu, 29 Aug 2019 20:58:11 GMT

I've had a few anomalies based on the number of AmEx personal + business cards that I've acquired (I've lost count 😜) over some 20+ years and some have had different MSDs. I would believe that there's some sort of system glitch, but no definitive root cause has been identified, at least IME.

Typically, a quick call resolves the MSD situation with their backend support team so that any cards that are issued can have the MSD adjusted (if it matters on a 'cosmetic' level or for consistency purposes). If only "backdating" was allowed again! 😁

Re: AmEX Member Since date

Anonymous — Thu, 29 Aug 2019 21:01:34 GMT

Amex uses the year you became a member consistently across all the cards they issue. However, sometimes the system does not recognize that you are an existing member and will issue a card with the Member Since date shown as the year you applied for that card rather than the year you became an Amex member. If the variance in date Member Since dates bothers you, hop on chat or call and they will reissue the card with the corrected year.

Re: AmEX Member Since date

Anonymous — Fri, 30 Aug 2019 01:18:20 GMT

They are very proactive about the member since being the same and correct on all cards.

They changed with out asking my member since date to a much older date. It is still not my oldest date as that goes with an abacus.

Amex and I have have a very wierd relationship. First time I cancelled card because of id issues. Some one had the card number but not the card and was using it in my city. I even changed card # and it still happened. Second time I used to travel alot for work and would reserve my room with amex and go to check in and card would be declined. I would call and they would fix it again and all would be well for a few months. This time it has been over 2 years and everythng works fine.

Re: AmEX Member Since date

M_Smart007 — Fri, 30 Aug 2019 04:23:54 GMT

@FinStar wrote:
I've had a few anomalies based on the number of AmEx personal + business cards that I've acquired (I've lost count 😜) over some 20+ years and some have had different MSDs. I would believe that there's some sort of system glitch, but no definitive root cause has been identified, at least IME.

Typically, a quick call resolves the MSD situation with their backend support team so that any cards that are issued can have the MSD adjusted (if it matters on a 'cosmetic' level or for consistency purposes). If only "backdating" was allowed again! 😁

Backdating would be nice!, Really wish I could Backdate the girls I dated in High School

sorry .. just had to.

Re: AmEX Member Since date

UncleB — Sat, 07 Sep 2019 14:49:28 GMT

My experience is the same as others have reported... if I apply for a new card while logged in it will come with my old 1995 MSD, but if I apply any other way (including incognito) the new card will come with the current year, but when the card expires (or is reported lost/worn) the replacement will have the 1995 MSD.

Now that backdating is dead (R.I.P.) and most of the time the customer swipes/dips the card themselves it's really a non-issue, anyway.

Re: AmEX Member Since date

Anonymous — Sat, 07 Sep 2019 16:04:25 GMT

@M_Smart007 wrote:
@FinStar wrote:
I've had a few anomalies based on the number of AmEx personal + business cards that I've acquired (I've lost count 😜) over some 20+ years and some have had different MSDs. I would believe that there's some sort of system glitch, but no definitive root cause has been identified, at least IME.

Typically, a quick call resolves the MSD situation with their backend support team so that any cards that are issued can have the MSD adjusted (if it matters on a 'cosmetic' level or for consistency purposes). If only "backdating" was allowed again! 😁
Backdating would be nice!, Really wish I could Backdate the girls I dated in High School
sorry .. just had to.

You hear what they say?

Re: AmEX Member Since date

Anonymous — Sat, 07 Sep 2019 19:07:58 GMT

That's weird, the only card i apped for incogneto was the ED. Which has my accurate MSD. The only oddball is Delta Gold, which was apped the same time a the PRG. Yet the PRG came with my accurate MSD.

As for backdating, does that mean if I closed all my accounts today. Then reapplied later in the year or even next, they wouldn't use my previous 2017 MSD?

Re: AmEX Member Since date

UncleB — Sat, 07 Sep 2019 19:46:24 GMT

@Anonymous wrote:
That's weird, the only card i apped for incogneto was the ED. Which has my accurate MSD. The only oddball is Delta Gold, which was apped the same time a the PRG. Yet the PRG came with my accurate MSD.

As for backdating, does that mean if I closed all my accounts today. Then reapplied later in the year or even next, they wouldn't use my previous 2017 MSD?

Backdating is dead - on this site, Amex "backdating" refers to the account open date that is reported to the credit bureaus being backdated to when you first became an Amex cardholder.

The MSD on the card is cosmetic - it's strictly for you to 'ooh and ahh' over - and if your new cards don't automatically come with the right year you can call to have it corrected (or just wait until the card is replaced).