topic Re: Is anyone else experiencing a problem? I have not receive... in General Credit Topics

Is anyone else experiencing a problem? I have not receive...

sl — Thu, 26 Jul 2007 13:38:09 GMT

Is anyone else experiencing a problem?

I have not received a SW in several weeks and I know my settings are set to alert me if an account increases by $1.00 and one did two weeks ago (no score watch). Also, had a change in two accounts in two weeks (no score watch) and have been waiting for one. So this morning I pulled my report from myfico.com and all the above are on my report, plus my score went up 5 pts.

I am thinking of cancelling but I like the product.

Re: Is anyone else experiencing a problem? I have not receive...

Anonymous — Thu, 26 Jul 2007 13:48:55 GMT

yes.

Re: Is anyone else experiencing a problem? I have not receive...

Anonymous — Thu, 26 Jul 2007 13:49:43 GMT

Don't you have to pay for score watch every time? They only give you one freebie right?

Re: Is anyone else experiencing a problem? I have not receive...

sl — Thu, 26 Jul 2007 13:50:00 GMT

I think I will give CS a call when they open and explain things. For awhile, it was working well, however, not sure what but something is going on there.

Re: Is anyone else experiencing a problem? I have not receive...

sl — Thu, 26 Jul 2007 13:51:56 GMT

That is correct, it costs $10.95 a pull, so I feel they need to credit my account for a free pull.

Re: Is anyone else experiencing a problem? I have not receive...

sl — Thu, 26 Jul 2007 14:17:48 GMT

I called Myfico and spoke with an awesome CSR. She gave me a credit on my account and also said to make sure you have all your setting set. She said sometimes if not all settings are set, you may miss a score watch.

Re: Is anyone else experiencing a problem? I have not receive...

Anonymous — Thu, 26 Jul 2007 16:12:35 GMT

sl wrote:
I called Myfico and spoke with an awesome CSR. She gave me a credit on my account and also said to make sure you have all your setting set. She said sometimes if not all settings are set, you may miss a score watch.

Have you not had all of your settings set? I changed mine a while back to the most sensitive setting......hadn't really helped!!

Re: Is anyone else experiencing a problem? I have not receive...

sl — Thu, 26 Jul 2007 16:49:16 GMT

The only setting I did not have was to alert me if the target score went above X amount. I did not have that checked because in April, I was told by the supervisor there (she is not longer there) that there is a conflict if you check that box and also check alert me if my score changes. So I checked that box and put in 654 which is my score now.

Apparently they have had a few complaints on this. I am giving it until October and if things don't change, I will cancel.

Message Edited by sl on 07-26-2007 09:49 AM

Re: Is anyone else experiencing a problem? I have not receive...

chartley3 — Thu, 26 Jul 2007 16:53:32 GMT

I had one alert in 2 weeks and by score hasnt changed in over 17 days. No clue whats going on with SC and EQ.

Re: Is anyone else experiencing a problem? I have not receive...

Anonymous — Thu, 26 Jul 2007 17:52:49 GMT

I have recieved two score watches since I joined No change in score but I am getting the alerts that accounts have changed. I just paid of few on July 13th and they are starting to come through now.

Re: Is anyone else experiencing a problem? I have not receive...

angelmcd — Thu, 26 Jul 2007 18:12:59 GMT

i've been receiving mine...sometimes i can go weeks without getting alert, but just today i got one, with new credit added and score change.

Re: Is anyone else experiencing a problem? I have not receive...

Anonymous — Thu, 26 Jul 2007 18:13:25 GMT

I just got an email today from truecredit saying there has been a change to my equifax report--I know what it is--payment history on one account improved.

SCOREWATCH did not give me anything. As usual.