topic Capital One Website broken? in General Credit Topics

Capital One Website broken?

GApeachy — Sun, 27 Oct 2019 22:35:21 GMT

This has happened this afternoon. Anyone getting a money movement message? Tell me what you see.

So they can't take phone calls either. Hope this isn't a bad sign. Anyone check?

Re: Capital One Website broken?

GApeachy — Sun, 27 Oct 2019 22:26:37 GMT

Payment history disappeared on all accts. Not just mine, everyone's. No past payments, nothing. LOL, someone tell me it's not just mine. Maintenance maybe?

Re: Capital One Website broken?

Anonymous — Sun, 27 Oct 2019 22:52:31 GMT

I already told you this privately but I'll say it publicly for everyone else too. It's definitely down. The app says "We've hit a snag" when I try to view payment activity.

It does show my running ledger though and payment info is there.

Re: Capital One Website broken?

Andypanda — Sun, 27 Oct 2019 22:55:25 GMT

Just logged in , and got the same message. Haven't tried calling in.

Re: Capital One Website broken?

GApeachy — Sun, 27 Oct 2019 22:58:07 GMT

@Andypanda wrote:
Just logged in , and got the same message. Haven't tried calling in.

Don't bother, they are not able to take calls.

@Saeren Logged in to three different accts. Six different cards....all payment history is gone. No history.

Re: Capital One Website broken?

Anonymous — Sun, 27 Oct 2019 23:10:50 GMT

@GApeachy wrote:
@Andypanda wrote:
Just logged in , and got the same message. Haven't tried calling in.
Don't bother, they are not able to take calls.

@Saeren Logged in to three different accts. Six different cards....all payment history is gone. No history.

This is how it looks on the app for me.

Re: Capital One Website broken?

GApeachy — Sun, 27 Oct 2019 23:14:33 GMT

I had that about two hours ago....now it's all "poof!"

Re: Capital One Website broken?

Anonymous — Sun, 27 Oct 2019 23:18:27 GMT

That's quite the system failure they are having...

Re: Capital One Website broken?

GApeachy — Sun, 27 Oct 2019 23:18:52 GMT

Re: Capital One Website broken?

M_Smart007 — Mon, 28 Oct 2019 01:24:31 GMT

@GApeachy wrote:
This has happened this afternoon. Anyone getting a money movement message? Tell me what you see.
So they can't take phone calls either. Hope this isn't a bad sign. Anyone check?

"We're experiencing issues with money movement and account information. We're working as fast as we can to fix the issues."

I just got a Cap1 account, by takeover of Synch Walmart. .. so far not impressed

Re: Capital One Website broken?

Andypanda — Mon, 28 Oct 2019 02:48:48 GMT

Just logged back in, looks like it is working normal again.

Re: Capital One Website broken?

M_Smart007 — Mon, 28 Oct 2019 04:11:22 GMT

@Andypanda wrote:
Just logged back in, looks like it is working normal again.

seems to be working now ..

Re: Capital One Website broken?

GApeachy — Mon, 28 Oct 2019 04:40:11 GMT

Yep, mine's working too.

Re: Capital One Website broken?

GApeachy — Mon, 28 Oct 2019 05:46:24 GMT

Ds's is still down.

Re: Capital One Website broken?

SoCalifornia — Wed, 30 Oct 2019 00:22:06 GMT

When I was with CapOne, it seemed to me that they frequently had site and app issues. Even now with two old closed accounts, I get occasional emails- as if I were still a customer.

Re: Capital One Website broken?

Anonymous — Fri, 01 Nov 2019 12:12:35 GMT

I just logged in and it's saying it hit a snag in showing my transactions. I know for a fact that I received a direct deposit today, but it's not showing up in online banking.

Re: Capital One Website broken?

Boss2Boss — Fri, 01 Nov 2019 12:48:21 GMT

Yes. I think their site is down again. I am unable to access my direct deposit as well. Waiting for customer service now. They have high call volumes.

Re: Capital One Website broken?

Rebuild2019 — Fri, 01 Nov 2019 15:51:46 GMT

CAP1 not working again. Good thing I had made my payment. Wouldn’t have been late, but before the statement cut.