topic Re: Cap One Account Setup Help in General Credit Topics

Cap One Account Setup Help

always41319 — Thu, 30 Jan 2020 04:01:23 GMT

So after I was approved for the SavorOne, I set up my account with Capital One. I completed all the steps but now it keeps telling me to “complete account setup” and when I click it, the only action remaining is adding an authorized user. I have no desire to add an AU, and I want it to quit prompting me to finish setting up an account I’ve already finished just because I don’t want an AU. How can I make this little prompt go away? It’s driving me mad—much like having an unread notification on my phone. 😂

Re: Cap One Account Setup Help

AllZero — Thu, 30 Jan 2020 04:43:40 GMT

Are you doing this on a computer, phone, or app? Have you tried calling customer service?

Re: Cap One Account Setup Help

wasCB14 — Thu, 30 Jan 2020 05:50:51 GMT

I got Savor in February 2019. I remember the same thing. It went away on its own...eventually. Not exactly sure when as I didn't use the card much after meeting the SUB until they introduced Postmates Unlimited.

I push payments from Schwab, so as long as the card was working the account was set up as far as I was concerned.

But it will go away...then they'll start hounding you with mediocre BT offers.

Re: Cap One Account Setup Help

Anonymous — Thu, 30 Jan 2020 20:05:08 GMT

i used to have the same problem with my cap one platinum.

it kept telling me to complete setup by adding the card to my paypal account.

i did that and it stayed on there for over a month or so before it finally stopped.

for the most part, i just ignored it.

Re: Cap One Account Setup Help

Jannelo — Thu, 30 Jan 2020 21:20:07 GMT

I had the same thing. I also did not want an authorized user. It made worry my account setup wasn't completed. I called a customer rep, and she assured me my account was set up. She wasn't able to help me as far as that authorized user step showing up every time I logged on. But it went away after two or three months, maybe sooner. I'm not exactly sure when it went away. One day I realized it was gone.