topic Re: American Express no longer offering FICO credit scores? in General Credit Topics

American Express no longer offering FICO credit scores?

Yankee2 — Sun, 18 Oct 2020 00:36:16 GMT

I used to get Experian Fico 8 scores on AMEX's website, but now it looks like they moved to TU V3?

I can still click on FICO Score, but it hasn't updated since last month. (Normally it's updated by now) But if you use the link lower in the screen for "Links you may like" for credit score and report, it goes to another page with TU V3 scores.

What led me to think this is a permanent change is I got an email the "your updated credit score is here!" That was new, never got emails before.

Kind of a bummer, I get TU Fico 8 on Discover, and AMEX was my way to Experian Fico 8.

Re: American Express no longer offering FICO credit scores?

Gunnerboy — Sun, 18 Oct 2020 00:42:43 GMT

On the desktop version, I see my EX FICO Score 8, last updated September 26th, 2020. I see the exact same thing on the IOS app.

Re: American Express no longer offering FICO credit scores?

Anonymous — Sun, 18 Oct 2020 00:53:07 GMT

It still offers FICO, just updates randomly and can take a while

You can get free EX FICO scores from Discover scorecard, or directly from Experian

Re: American Express no longer offering FICO credit scores?

Yankee2 — Sun, 18 Oct 2020 01:01:31 GMT

@Gunnerboy wrote:
On the desktop version, I see my EX FICO Score 8, last updated September 26th, 2020. I see the exact same thing on the IOS app.

I only use the desktop and my EX Fico was last updated September 12, 2020.

I hope that they are just late, but can't think they would do both.

Re: American Express no longer offering FICO credit scores?

Yankee2 — Sun, 18 Oct 2020 01:02:55 GMT

@Anonymous wrote:
It still offers FICO, just updates randomly and can take a while

You can get free EX FICO scores from Discover scorecard, or directly from Experian

You can get EX FICO on Discover? I thought it was only TU?

Re: American Express no longer offering FICO credit scores?

Slabenstein — Sun, 18 Oct 2020 01:07:40 GMT

@Yankee2 wrote:
@Anonymous wrote:
It still offers FICO, just updates randomly and can take a while

You can get free EX FICO scores from Discover scorecard, or directly from Experian
You can get EX FICO on Discover? I thought it was only TU?

TU w/ one of their cards, EX at creditscorecard.com, which is a Disco site.

Re: American Express no longer offering FICO credit scores?

dragontears — Sun, 18 Oct 2020 01:08:17 GMT

@Yankee2 wrote:
@Anonymous wrote:
It still offers FICO, just updates randomly and can take a while

You can get free EX FICO scores from Discover scorecard, or directly from Experian
You can get EX FICO on Discover? I thought it was only TU?

Card members get TU. Anyone can get EX from their scorecard site

Re: American Express no longer offering FICO credit scores?

Yankee2 — Sun, 18 Oct 2020 01:16:59 GMT

I've got my credit frozen on all three bureaus.

I'm guessing I would have to unfreeze to get it from creditscore.com? (which is why I have only used what my credit card issuer provides to get credit scores)

Re: American Express no longer offering FICO credit scores?

TheFIGuy — Sun, 18 Oct 2020 02:09:50 GMT

They're extremely late for me too: EX FICO 8 September 5th last update. Usually, it's around 5-9th they update.

Re: American Express no longer offering FICO credit scores?

Anonymous — Wed, 18 Nov 2020 02:40:45 GMT

I haven't thought to look at mine in a while, but my last update was Sept 19, so within the last month which seems reasonable.

Re: American Express no longer offering FICO credit scores?

Anonymous — Sun, 18 Oct 2020 10:43:21 GMT

In September, mine updated on the 2nd. I looked just now and it shows that it was updated October 7th, so it was a little late but still updating.

Re: American Express no longer offering FICO credit scores?

Yankee2 — Sun, 18 Oct 2020 14:49:24 GMT

Thanks everyone, looks like since others are updating that my update is just slow.

What made me think there was a change was the email I got from AMEX that pointed to the V3 score. (American Express MyCredit Guide)

thanks all!

Re: American Express no longer offering FICO credit scores?

FlaDude — Sun, 18 Oct 2020 15:29:04 GMT

I would think that if they were removing it, they would actually take it off the page rather than just stop updating, but you never know. When Chase stopped showing FICO scores, they just removed it entirely.

That said, my daughter's account is a couple of days late updating, and I would expect mine to update next week, so we'll see.

Re: American Express no longer offering FICO credit scores?

Brian_Earl_Spilner — Sun, 18 Oct 2020 15:35:48 GMT

Amex started using VS3 a while back. FICO was still being offered to most if they went into their account management options. In my case, it never changed. I don't have VS anywhere, only FICO.

Re: American Express no longer offering FICO credit scores?

Curious_George2 — Sun, 18 Oct 2020 15:37:06 GMT

Yeah, Amex is doing strange things with the credit scores/reports they provide. They have been tinkering with it over the last few months. They are promoting that MyCredit Guide thing more and more, including sending emails like the one you mention. For a little while, the FICO score button on the Account Services dashboard was gone, but they put it back now. Despite that, it has always been possible to get the EX8 FICO score from their site and mobile app somehow. I have two theories for what the underlying explanation for all the changes might be.

Hopefully they intend to continue providing a FICO score indefinitely, but they also want to provide a credit report. I am not aware of any service that FIs can subscribe to that gives their customers both of those things from a single source. To my knowledge, the FICO score providers don't give reports, and the report providers only give VantageScores. So to give us FICO and reports, Amex has to use two different vendors, which is what they are doing now. It looks a little confusing but it's good for the consumer.

Or maybe they are transitioning away from providing FICO scores and moving towards a future in which they only provide a VantageScore and report. That would be disappointing to those of us who understand and care about the difference between the scoring systems but, if I'm being totally honest, I have to acknowledge that (a) it's a very small percentage of the population that understands the difference between the score brands, and (b) the particular FICO score that Amex provides, EX8, is the easiest one to get elsewhere (i.e. directly from Experian, for free, no strings attached) so its disappearance from Amex would not hurt us in any way.

Re: American Express no longer offering FICO credit scores?

NoHardLimits — Sun, 18 Oct 2020 23:27:51 GMT

My Amex FICO score last updated on October 10th. I seem to receive about 3 updated scores each month from Amex. Not sure if that's because I have multiple card accounts or some other reason.

Re: American Express no longer offering FICO credit scores?

FlaDude — Fri, 23 Oct 2020 15:36:53 GMT

@NoHardLimits wrote:
My Amex FICO score last updated on October 10th. I seem to receive about 3 updated scores each month from Amex. Not sure if that's because I have multiple card accounts or some other reason.

My daughter's FICO score finally updated a few days late, mine updated more or less when expected. I have 6 Amex cards and never receive more than one update a month, I'm surprised they give you three.

Re: American Express no longer offering FICO credit scores?

NoHardLimits — Fri, 23 Oct 2020 20:49:37 GMT

@FlaDude wrote:
@NoHardLimits wrote:
My Amex FICO score last updated on October 10th. I seem to receive about 3 updated scores each month from Amex. Not sure if that's because I have multiple card accounts or some other reason.
My daughter's FICO score finally updated a few days late, mine updated more or less when expected. I have 6 Amex cards and never receive more than one update a month, I'm surprised they give you three.

During the month of September, the "Your FICO Score as of" date changed 3 times for me (5th, 12th, 19th). The actual score was the same on each date. In August, my scores updated on the 8th, 15th, and 19th with a score change between the first two dates. I have no idea why I get multiple updates, but I'm certainly not going to complain about it.

Re: American Express no longer offering FICO credit scores?

NoHardLimits — Wed, 18 Nov 2020 02:16:13 GMT

@NoHardLimits wrote:
@FlaDude wrote:
@NoHardLimits wrote:
My Amex FICO score last updated on October 10th. I seem to receive about 3 updated scores each month from Amex. Not sure if that's because I have multiple card accounts or some other reason.
My daughter's FICO score finally updated a few days late, mine updated more or less when expected. I have 6 Amex cards and never receive more than one update a month, I'm surprised they give you three.
During the month of September, the "Your FICO Score as of" date changed 3 times for me (5th, 12th, 19th). The actual score was the same on each date. In August, my scores updated on the 8th, 15th, and 19th with a score change between the first two dates. I have no idea why I get multiple updates, but I'm certainly not going to complain about it.

Well, I guess I jinxed myself. After saying that I get 3 FICO updates a month from Amex, I only received one during the month of October. :-(

Re: American Express no longer offering FICO credit scores?

Anonymous — Wed, 18 Nov 2020 04:08:04 GMT

I have never seen my Amex Fico score update more than once monthly personally. Quite odd IMO that you saw multiple months with multiple updates.