topic Re: Commenity Bank in General Credit Topics

Commenity Bank

credit8502020 — Tue, 15 Dec 2020 20:10:41 GMT

Hi All!

Can anyone share data points about Commenity Bank and their timing to report? I know someone that has a Commenity Bank credit card and it is 7 days late reporting.

Has anyone been successful updating their reports by sending a letter from Commenity Bank showing a $0/specific balance?

Thanks in advance for your feedback.

Re: Commenity Bank

Remedios — Tue, 15 Dec 2020 20:13:17 GMT

@credit8502020 wrote:
Hi All!

Can anyone share data points about Commenity Bank and their timing to report? I know someone that has a Commenity Bank credit card and it is 7 days late reporting.

Has anyone been successful updating their reports by sending a letter from Commenity Bank showing a $0/specific balance?

Thanks in advance for your feedback.

Are you talking about disputing balance reported or late payment?

It's not quite clear (at least to me) from your post

Re: Commenity Bank

credit8502020 — Tue, 15 Dec 2020 20:32:12 GMT

@Remedios wrote:
@credit8502020 wrote:
Hi All!

Can anyone share data points about Commenity Bank and their timing to report? I know someone that has a Commenity Bank credit card and it is 7 days late reporting.

Has anyone been successful updating their reports by sending a letter from Commenity Bank showing a $0/specific balance?

Thanks in advance for your feedback.

Are you talking about disputing balance reported or late payment?
It's not quite clear (at least to me) from your post

@Remedios Disputing the balance reported because it has not updated correctly yet. They don't have any late payments.

Re: Commenity Bank

Remedios — Tue, 15 Dec 2020 20:47:48 GMT

They can dispute, but there should be a reasonable amount of time that passed since statement closed. I don't think one week is grounds for dispute.

If they decide to go with dispute, keep in mind that they are disputing previous balance (which is correct, and may result in it being verified, since new reporting hasn't occured yet) so one cannot claim that current reporting period has inaccuracy since nothing reported yet.

Even if you send a letter, CRA still has to send query to Comenity with "Is this correct for this date". It's totally up to your friend, but I'd wait. No need to complicate it after only a week. If whole another statement period goes without reporting, then you have more solid grounds for dispute.

In other words, one week is nothing.

Re: Commenity Bank

credit8502020 — Wed, 16 Dec 2020 00:29:41 GMT

@Remedios wrote:
They can dispute, but there should be a reasonable amount of time that passed since statement closed. I don't think one week is grounds for dispute.

If they decide to go with dispute, keep in mind that they are disputing previous balance (which is correct, and may result in it being verified, since new reporting hasn't occured yet) so one cannot claim that current reporting period has inaccuracy since nothing reported yet.

Even if you send a letter, CRA still has to send query to Comenity with "Is this correct for this date". It's totally up to your friend, but I'd wait. No need to complicate it after only a week. If whole another statement period goes without reporting, then you have more solid grounds for dispute.
In other words, one week is nothing.

@Remedios Thank you for your reply.

Re: Commenity Bank

Iusedtolurk — Wed, 16 Dec 2020 08:52:52 GMT

@credit8502020 wrote:
@Remedios wrote:
They can dispute, but there should be a reasonable amount of time that passed since statement closed. I don't think one week is grounds for dispute.

If they decide to go with dispute, keep in mind that they are disputing previous balance (which is correct, and may result in it being verified, since new reporting hasn't occured yet) so one cannot claim that current reporting period has inaccuracy since nothing reported yet.

Even if you send a letter, CRA still has to send query to Comenity with "Is this correct for this date". It's totally up to your friend, but I'd wait. No need to complicate it after only a week. If whole another statement period goes without reporting, then you have more solid grounds for dispute.
In other words, one week is nothing.

@Remedios Thank you for your reply.

My Comenity account always takes longer than my other 11 accounts to report. Generally averaging 7-8 days before showing up on CR.

Re: Commenity Bank

chiefone4u — Wed, 16 Dec 2020 09:58:17 GMT

If the friend needs the account to update one time quickly, ask for a Zero Balance letter. I'm not sure how many times this will work so don't expect it to work more than once per account.

For me, Comenity goes through cycles where they report promptly; then don't report for 90 day's (especially a zero balance).

I have changed how I pay them now... I either pay in full before statement cuts, or I pay all but $1 after statement cuts (they tend to report on schedule if there is a statement balance) then PIF after statement issues. This makes sure I don't have large balances reporting for month's after balance is paid.

Re: Commenity Bank

credit8502020 — Wed, 16 Dec 2020 18:25:45 GMT

@Iusedtolurk wrote:
@credit8502020 wrote:
@Remedios wrote:
They can dispute, but there should be a reasonable amount of time that passed since statement closed. I don't think one week is grounds for dispute.

If they decide to go with dispute, keep in mind that they are disputing previous balance (which is correct, and may result in it being verified, since new reporting hasn't occured yet) so one cannot claim that current reporting period has inaccuracy since nothing reported yet.

Even if you send a letter, CRA still has to send query to Comenity with "Is this correct for this date". It's totally up to your friend, but I'd wait. No need to complicate it after only a week. If whole another statement period goes without reporting, then you have more solid grounds for dispute.
In other words, one week is nothing.

@Remedios Thank you for your reply.
My Comenity account always takes longer than my other 11 accounts to report. Generally averaging 7-8 days before showing up on CR.

@Iusedtolurk Thank you! I appreciate you sharing this data point.

Re: Commenity Bank

credit8502020 — Wed, 16 Dec 2020 18:28:55 GMT

@chiefone4u wrote:
If the friend needs the account to update one time quickly, ask for a Zero Balance letter. I'm not sure how many times this will work so don't expect it to work more than once per account.

For me, Comenity goes through cycles where they report promptly; then don't report for 90 day's (especially a zero balance).

I have changed how I pay them now... I either pay in full before statement cuts, or I pay all but $1 after statement cuts (they tend to report on schedule if there is a statement balance) then PIF after statement issues. This makes sure I don't have large balances reporting for month's after balance is paid.

@chiefone4u Thank you for your feedback. The reporting concern is because it throws off AZEO. I appreciate you sharing this data point.

Re: Commenity Bank

dumaine — Wed, 16 Dec 2020 22:52:25 GMT

FWIW, I paid off my Sony Visa (Comenity) and it took a bit longer than normal (11 days if I remember correctly) to report, but eventually it showed on all 3 reports

Re: Commenity Bank

credit8502020 — Thu, 17 Dec 2020 02:32:55 GMT

@dumaine wrote:
FWIW, I paid off my Sony Visa (Comenity) and it took a bit longer than normal (11 days if I remember correctly) to report, but eventually it showed on all 3 reports

Thank you for sharing this data point @dumaine !

Re: Commenity Bank

Anonymous — Thu, 17 Dec 2020 03:23:54 GMT

@credit8502020 for Comenity, when I have $0 balance it can be several months before they make another update, which I find really annoying. It seems like they do not like to report unless you have a balance.

There are times where they uodate the payment fields and dates, but the "green check mark" or "ok" can take several months. I would look at the actual info, if you have not already.

7 days from the due date is generally when the statement closes, so it usually takes several days after that for them to update when I do have a balance.

I have 2 Comenity accounts: Victoria's Secret and Williams Sonoma.