topic Re: Amex not reporting paid off acct? in General Credit Topics

UPDATED: Amex not reporting paid off acct?

GApeachy — Wed, 10 Feb 2021 12:21:59 GMT

So typically Amex reports every month on the 4th. Pd. off acct. on the 3rd. Still doesn't reflect a zero balance. Is this typical or no? No update for Jan.

Updated: Okay, so it's now Feb 10th 3cb pull from Exp. Tu and Eq show Amex updated and Exp. still shows last months. It's definitely Exp. being slow and not Amex.

Re: Amex not reporting paid off acct?

thornback — Sat, 16 Jan 2021 01:39:26 GMT

@GApeachy wrote:
So typically Amex reports every month on the 4th. Pd. off acct. on the 3rd. Still doesn't reflect a zero balance. Is this typical or no? No update for Jan.

Mine is slow this month too. Amex, for me, usually updates within a day of the statement closing but not this month -- statement closed on the 11th and still hasn't updated. Of course, not nearly as delayed as yours but still longer than my usual.

Re: Amex not reporting paid off acct?

GApeachy — Sat, 16 Jan 2021 01:45:11 GMT

@thornback wrote:
@GApeachy wrote:
So typically Amex reports every month on the 4th. Pd. off acct. on the 3rd. Still doesn't reflect a zero balance. Is this typical or no? No update for Jan.
Mine is slow this month too. Amex, for me, usually updates within a day of the statement closing but not this month -- statement closed on the 11th and still hasn't updated. Of course, not nearly as delayed as yours but still longer than my usual.

Thanks, glad to know I'm not alone ...maybe a New Year hiccup then.

Re: Amex not reporting paid off acct?

thornback — Sat, 16 Jan 2021 01:48:41 GMT

@GApeachy wrote:
Thanks, glad to know I'm not alone ...maybe a New Year hiccup then.

I guess -- hope it happens soon though. I zeroed out a bunch of balances this month and waiting for them all to update is annoying enough so any additional delays just work my nerves lol.

Re: Amex not reporting paid off acct?

GApeachy — Sat, 16 Jan 2021 02:14:22 GMT

@thornback wrote:
@GApeachy wrote:
Thanks, glad to know I'm not alone ...maybe a New Year hiccup then.
I guess -- hope it happens soon though. I zeroed out a bunch of balances this month and waiting for them all to update is annoying enough so any additional delays just work my nerves lol.

Same here.

Re: Amex not reporting paid off acct?

Ficoproblems247 — Sat, 16 Jan 2021 13:22:24 GMT

Both of my AMEX cards reported about a week late for the last (I think 2) statements.

Re: Amex not reporting paid off acct?

GApeachy — Thu, 21 Jan 2021 01:44:58 GMT

@Ficoproblems247 wrote:
Both of my AMEX cards reported about a week late for the last (I think 2) statements.

Okay, mine updated this morning. Funny, it shows that it updated on the 10th but as of yesterday it still showed the Dec's balance so that's a big negative on report date. Perhaps it's Experian that's being slow. The credit limit is still the same, which it did not update to the new credit limit, just the new balance. That's why I'm thinking it's Exp. being slow. The balance decrease happened about a week before the cl changed.

Re: Amex not reporting paid off acct?

thornback — Thu, 21 Jan 2021 01:55:26 GMT

@GApeachy wrote:
@Ficoproblems247 wrote:
Both of my AMEX cards reported about a week late for the last (I think 2) statements.
Okay, mine updated this morning. Funny, it shows that it updated on the 10th but as of yesterday it still showed the Dec's balance so that's a big negative on report date. Perhaps it's Experian that's being slow. The credit limit is still the same, which it did not update to the new credit limit, just the new balance. That's why I'm thinking it's Exp. being slow. The balance decrease happened about a week before the cl changed.

Same. Updated yesterday but shows reported on the 11th. I'm fairly certain this is an EX bureau delay and not on Amex.

Did your cl change before or after your statement cut? If after, then it wouldn't show on your reports til next statement.

Re: Amex not reporting paid off acct?

Anonymous — Sat, 23 Jan 2021 00:50:45 GMT

My Amex statements cut this month on the same day of the month that they usually do but a couple of them were slow to update (a few days or so). New Year's hangover at the bureaus maybe...

Re: Amex not reporting paid off acct?

GApeachy — Sun, 24 Jan 2021 14:12:11 GMT

@thornback yes, the cl change was after stmt cut. Thanks.

@Anonymous I haven't had a chance to check to other bureaus yet but knowing both of yours reported slowly does seem to indicate exp is the reason for the delay. Thanks.

Re: Amex not reporting paid off acct?

thornback — Sun, 24 Jan 2021 15:46:58 GMT

@GApeachy wrote:
@thornback yes, the cl change was after stmt cut. Thanks.

Good. My thought was EX must be severely screwed up if they failed to report the new limit in addition to their delayed in reporting.

Re: Amex not reporting paid off acct?

Demented1 — Sun, 31 Jan 2021 22:54:21 GMT

As a newbie I’m hard-pressed to either agree or disagree with the thread, What I have experienced from AMEX is they haven’t been reporting on my zero balances since 2018. Paid off the AMEX Magnet in November 2020, got a statement for the interest, paid it and no statement for Jan 2021. AMEX Platinum and Gold same scenario. New Hilton Honors paid in full and got a $0.00 statement for Jan, 2021 new Delta SkyMiles got approved in 12/2020 and received statement…not listed on EX, EQ or TU. Not sure what to think but that they’ll catch up and hopefully post soon.

Updated: Amex not reporting paid off acct?

GApeachy — Wed, 10 Feb 2021 12:23:11 GMT

Updated: Okay, so it's now Feb 10th, 3cb pull from Exp. Tu and Eq show Amex updated and Exp. still shows last months. It's definitely Exp. being slow and not Amex.