topic Re: Nfcu Fraud Activity in General Credit Topics

Nfcu Fraud Activity

gingerflower — Wed, 04 Aug 2021 16:13:25 GMT

Received a $1.00 declined purchase on my Navy Platinum Cc. Called Navy and sure enough a company called Alibaba Cloud Co was trying to make a purchase on my Cc. Thank God I have my Cc's with Navy on Text Alert! I will be issued a new account number. Be on the lookout everyone !

Re: Nfcu Fraud Activity

Anonymous — Thu, 05 Aug 2021 03:24:07 GMT

@gingerflower wrote:
Received a $1.00 declined purchase on my Navy Platinum Cc. Called Navy and sure enough a company called Alibaba Cloud Co was trying to make a purchase on my Cc. Thank God I have my Cc's with Navy on Text Alert! I will be issued a new account number. Be on the lookout everyone !

Whoever it was used it for that small amount to make sure the card was not closed yet. Alot of times scammers will run a small charge thru just to make sure the card is working.

Re: Nfcu Fraud Activity

gingerflower — Thu, 05 Aug 2021 03:52:46 GMT

@Anonymous

Thank you for your reply! Yes, it seems whoever it was tried to get a $1 charge but , thank God Navy declined the charge and I was quick to call Navy and was told it was a international attempt charge from London. Good grief....😳 all is good Navy sent out a new Cc.

Re: Nfcu Fraud Activity

Anonymous — Thu, 05 Aug 2021 11:50:19 GMT

@gingerflower wrote:
@Anonymous
Thank you for your reply! Yes, it seems whoever it was tried to get a $1 charge but , thank God Navy declined the charge and I was quick to call Navy and was told it was a international attempt charge from London. Good grief....😳 all is good Navy sent out a new Cc.

Well that's good to hear you got your new card. Yes Navy has some good computers that can detect something that may not be right and call and email you about it. It's always good to check your account online several times a week also to ensure something like this doesn't happen.

Re: Nfcu Fraud Activity

Mr_Mojo_Risin — Thu, 05 Aug 2021 20:36:17 GMT

Glad that was straightened out before it went any further.

Last month I had to have all of my accounts with Navy closed (checking, savings and 2 CCs) and reopen all new accounts.

Some scrub from St. Petersburg, FL (I'm in OH) called into Navy and changed my address to I assume their's in St. Pete. Navy said this person knew my code word, which is impossible, I'm the only one who knew it, not my SO or anyone.

This person changed my address later on in the day after I called in that morning to ask a question

I've kind of thought something shady might have went on from the Navy side, idk.

Re: Nfcu Fraud Activity

gingerflower — Fri, 06 Aug 2021 01:08:50 GMT

@Mr_Mojo_Risin

Wow! That sounds Scary someone new your code word. That is impossible how can someone know your code word. I myself was shocked my Cc was used bcuz my Cc is in my safe box. Now I been paranoid and been checking all my accounts every other day. I have to say your situation is very Scary!! Thk you for sharing this information. Glad everything been straighten out.

Re: Nfcu Fraud Activity

Anonymous — Fri, 06 Aug 2021 01:31:08 GMT

Ok, I have two Navy stories.

1st: I consistently have a "pending" charge from Wayfair (I never shop there) on my account. I think my daughter may have shopped there once using my card. Navy always blocks the charge but they stated they don't need to reissue me a card because it won't go through. So far, it hasn't.

2nd: My daughter received a call from a scammer. They told her that her account had been compromised and asked her to verify some information. Anyway- she was felt uncomfortable and said well can I just call you back and then provide the info. They said ok, but we'll need to disable your account until you call back. She was like "cool". They hung up... she checks her account and whyyyy they had successfully taken a loan out from NFCU in her name! The only problem was they needed to have access to her account to get the funds which is what prompted them to call her. This also sounds like an inside job.

Re: Nfcu Fraud Activity

gingerflower — Fri, 06 Aug 2021 02:54:27 GMT

@Anonymous

First of with your first story regarding pending charges I don't understand why Navy haven't issued a new Cc so you wouldn't have to keep having a pending charge from Wayfair.

Second story, how in the world did this Scammers get thru to Navy applying for a loan in your daughter's name? Seems like these Scammers got a hold of her sign on and password. Kinda sound fishy to me!! 🤔

Re: Nfcu Fraud Activity

Anonymous — Fri, 06 Aug 2021 03:17:17 GMT

@gingerflower Idk, how it happened & i can push the issue and get a new card but I just haven't. My daughter's situation was really upsetting to me. They had a lot of her info.

Re: Nfcu Fraud Activity

gingerflower — Fri, 06 Aug 2021 03:47:30 GMT

@Anonymous

In my opinion I would push the issue in requesting a new Cc bcuz one day the pending transaction might just go thru. I can understand your frustration with your daughter situation . I am surprised Navy haven't reissued a new account for your daughter. Might want to check into it with Nfcu being these Scammers have her info.

Re: Nfcu Fraud Activity

Anonymous — Fri, 06 Aug 2021 04:10:03 GMT

Oh, no they definitely issued her a new account. Just me that wasn't issued a new card. I think I will have a new card issued- as was mentioned this could be an inside job and that could also be why I was discouraged from requesting a new card.

Re: Nfcu Fraud Activity

gingerflower — Fri, 06 Aug 2021 06:39:24 GMT

@Anonymous

I am glad Navy issued a new account for your daughter. And definitely yes, you should request a new Cc. Hopefully no more issues.

Re: Nfcu Fraud Activity

Anonymous — Fri, 06 Aug 2021 12:24:30 GMT

@Anonymous wrote:
Ok, I have two Navy stories.

1st: I consistently have a "pending" charge from Wayfair (I never shop there) on my account. I think my daughter may have shopped there once using my card. Navy always blocks the charge but they stated they don't need to reissue me a card because it won't go through. So far, it hasn't.

2nd: My daughter received a call from a scammer. They told her that her account had been compromised and asked her to verify some information. Anyway- she was felt uncomfortable and said well can I just call you back and then provide the info. They said ok, but we'll need to disable your account until you call back. She was like "cool". They hung up... she checks her account and whyyyy they had successfully taken a loan out from NFCU in her name! The only problem was they needed to have access to her account to get the funds which is what prompted them to call her. This also sounds like an inside job.

A little weird and a lot of creepy. Hopefully you get it worked out.

Re: Nfcu Fraud Activity

Mr_Mojo_Risin — Fri, 06 Aug 2021 18:09:20 GMT

@gingerflower wrote:
@Mr_Mojo_Risin
Wow! That sounds Scary someone new your code word. That is impossible how can someone know your code word. I myself was shocked my Cc was used bcuz my Cc is in my safe box. Now I been paranoid and been checking all my accounts every other day. I have to say your situation is very Scary!! Thk you for sharing this information. Glad everything been straighten out.

The way I found out this had happened was multiple alerts from myFICO that a new address had been added to my reports from all 3 bureaus. Navy was reporting this new address!

It took almost a week before the address was removed from the last bureau.

I'm not gonna be calling into Navy anymore unless it's absolutely necessary.

Sorry about the rant in your thread, enjoy your weekend 😁

Re: Nfcu Fraud Activity

gingerflower — Fri, 06 Aug 2021 22:37:08 GMT

@Mr_Mojo_Risin

No problem it's nice to know I am not the only person having issues with Nfcu. Thank you for your feed backs. Have a enjoyable weekend.