topic Re: CC payment UX in General Credit Topics

CC payment UX

expatCanuck — Thu, 24 Mar 2022 21:09:57 GMT

Is it just me, or have others found that some card apps are making changes that make the payment process harder? (More clicks, more scrolling, no useful default values, generally slower performance.)

Looking at USocks & PenFed for starters.

Re: CC payment UX

dragontears — Thu, 24 Mar 2022 21:10:01 GMT

@expatCanuck wrote:
Is it just me, or have others found that some card apps are making changes that make the payment process harder?

Looking at USocks & PenFed for starters.

I haven't noticed anything being more difficult to make a payment on US Bank cards (don't have any Penfed cards).

Are you using a different bank to make the payments from?

Re: CC payment UX

OmarGB9 — Thu, 24 Mar 2022 22:31:38 GMT

Can't comment on US Bank, but Penfed has always been difficult. I find it easier to just use their mobile app.

As for other issuers, no, no differences.

Re: CC payment UX

SoCalGardener — Thu, 24 Mar 2022 22:41:34 GMT

@expatCanuck wrote:
Is it just me, or have others found that some card apps are making changes that make the payment process harder? (More clicks, more scrolling, no useful default values, generally slower performance.)

Looking at USocks & PenFed for starters.

If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!

Re: CC payment UX

OmarGB9 — Thu, 24 Mar 2022 22:54:01 GMT

@SoCalGardener wrote:
@expatCanuck wrote:
Is it just me, or have others found that some card apps are making changes that make the payment process harder? (More clicks, more scrolling, no useful default values, generally slower performance.)

Looking at USocks & PenFed for starters.
If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!

lol you really are a huge advocate for billpay and BoA, huh?

Re: CC payment UX

Remedios — Fri, 25 Mar 2022 02:16:04 GMT

@OmarGB9 wrote:
@SoCalGardener wrote:
@expatCanuck wrote:
Is it just me, or have others found that some card apps are making changes that make the payment process harder? (More clicks, more scrolling, no useful default values, generally slower performance.)

Looking at USocks & PenFed for starters.
If you don't have some specific reason for wanting to use each card's own app/site to make payments, why not use your checking account's bill pay feature? You can set up your payees and from then on it's a couple of keystrokes to make a payment. That's how I've paid all my bills forever, via BofA, and it's super easy!
lol you really are a huge advocate for billpay and BoA, huh?

What gave it away...

Re: CC payment UX

Anonymous — Fri, 25 Mar 2022 02:41:18 GMT

US Socks has been running on normal for me. As to Pen Fed, I am not a customer.