topic Re: Capital One Reporting Balance when PIF by statement date in General Credit Topics

Capital One Reporting Balance when PIF by statement date

learningcredit54 — Sat, 23 Jul 2022 22:58:44 GMT

Good afternoon, so I am having an issue with Capital One SavorOne and the balances they are reporting. I recently saw that they reported a balance of 723.00 to my Equifax however I pay my card in full before statement date. Has any forum member had similiar issues with them?

Also, it seems that the prior month they reported a 132.00 when once again I PIF PRIOR to statement date. My payments owed are 0.00 on each statement. I pay WELL before statement date and dont use the card until new statement cycle has ran a few days.

Re: Capital One Reporting Balance when PIF by statement date

OmarGB9 — Sat, 23 Jul 2022 23:45:25 GMT

That's strange. No, I haven't had this issue nor heard of anyone else that has. Have you tried calling and asking them?

Re: Capital One Reporting Balance when PIF by statement date

learningcredit54 — Sun, 24 Jul 2022 00:00:53 GMT

I will be reaching out on monday, I just noticed when I made the thread. This hasn't happened with any other card. Super odd.

Below my last statement. As you can tell the balance was 0.00 yet it is reporting 723.00

It didn't ding my credit or anything but I am worried they may one day randomly report my balance before being paid and I am sure I will take a hit.

Re: Capital One Reporting Balance when PIF by statement date

disdreamin — Sun, 24 Jul 2022 00:15:01 GMT

Did you pay before the due date or the statement date? I wonder if that's making a difference here.

Re: Capital One Reporting Balance when PIF by statement date

GatorGuy — Sun, 24 Jul 2022 00:16:04 GMT

What is showing as your reporting date?

Remember that it is reporting date that is important not statement date if you want a zero balance to report. Usually statement and reporting dates are similar if not the same but sometimes completely unrelated like with US Bank.

For me, Capital One reports the last day of the statement period. Look and see what day it is reporting and make sure you have a zero balance by that day.

Re: Capital One Reporting Balance when PIF by statement date

purebulldogs — Sun, 24 Jul 2022 00:40:20 GMT

I've had that happen with us bank. It seems the reporting date was different than the statement date. Even though I had a zero balance on the statement date, it was still showing the higher balance I had during the reporting date.

I always thought they all reported according to what the statement shows but it seems they dont do it that way

with us bank, I kept it at a zero balance longer and got lucky and it showed zero on the reports. Us bank told me the reporting date could be any date they choose and wasn't a snap shot of each statement

Re: Capital One Reporting Balance when PIF by statement date

learningcredit54 — Sun, 24 Jul 2022 01:47:46 GMT

I paid in full 06/30 and statement date was the 07/14. No balance being carried.

After paying in full 06/30 there were no charges until 07/17 (new cycle) -

@disdreamin wrote:
Did you pay before the due date or the statement date? I wonder if that's making a difference here.

Re: Capital One Reporting Balance when PIF by statement date

learningcredit54 — Sun, 24 Jul 2022 01:49:43 GMT

@GatorGuy wrote:
What is showing as your reporting date?

Remember that it is reporting date that is important not statement date if you want a zero balance to report. Usually statement and reporting dates are similar if not the same but sometimes completely unrelated like with US Bank.

For me, Capital One reports the last day of the statement period. Look and see what day it is reporting and make sure you have a zero balance by that day.

I may have to reach out and see what happened.
I was at 0.00 well before statement date and didn't run new charges until 2 or 3 days in new billing cycle. Appreciate the feedback

Re: Capital One Reporting Balance when PIF by statement date

GatorGuy — Sun, 24 Jul 2022 02:16:48 GMT

@learningcredit54 wrote:

@GatorGuy wrote:
What is showing as your reporting date?

Remember that it is reporting date that is important not statement date if you want a zero balance to report. Usually statement and reporting dates are similar if not the same but sometimes completely unrelated like with US Bank.

For me, Capital One reports the last day of the statement period. Look and see what day it is reporting and make sure you have a zero balance by that day.
I may have to reach out and see what happened.
I was at 0.00 well before statement date and didn't run new charges until 2 or 3 days in new billing cycle. Appreciate the feedback

Credit Karma is terrible for credit scores but one of the easiest free ways to see the reporting date for your CCs.

Re: Capital One Reporting Balance when PIF by statement date

OmarGB9 — Sun, 24 Jul 2022 04:44:44 GMT

@purebulldogs wrote:
I've had that happen with us bank. It seems the reporting date was different than the statement date. Even though I had a zero balance on the statement date, it was still showing the higher balance I had during the reporting date.

I always thought they all reported according to what the statement shows but it seems they dont do it that way

with us bank, I kept it at a zero balance longer and got lucky and it showed zero on the reports. Us bank told me the reporting date could be any date they choose and wasn't a snap shot of each statement

It's pretty well documented on here that US Bank is one of those outliers that reports your balance at the end of the month, not the balance at statement cut. Don't listen to the garbage their CSRs told you.

Re: Capital One Reporting Balance when PIF by statement date

Zoostation1 — Sun, 24 Jul 2022 05:03:37 GMT

My experience with Cap 1 is they'll report the total of my posted balance plus pending transactions as of 5pm eastern time on my closing date (doesn't matter if closing is on a weekday or weekend).

Re: Capital One Reporting Balance when PIF by statement date

Remedios — Sun, 24 Jul 2022 05:20:06 GMT

@OmarGB9 wrote:
@purebulldogs wrote:
I've had that happen with us bank. It seems the reporting date was different than the statement date. Even though I had a zero balance on the statement date, it was still showing the higher balance I had during the reporting date.

I always thought they all reported according to what the statement shows but it seems they dont do it that way

with us bank, I kept it at a zero balance longer and got lucky and it showed zero on the reports. Us bank told me the reporting date could be any date they choose and wasn't a snap shot of each statement
It's pretty well documented on here that US Bank is one of those outliers that reports your balance at the end of the month, not the balance at statement cut. Don't listen to the garbage their CSRs told you.

It's not end of the month, it's balance on the last business day of the month that gets reported.

Re: Capital One Reporting Balance when PIF by statement date

babygirl1256 — Sun, 24 Jul 2022 05:35:41 GMT

@learningcredit54 Yep, best thing is to call them . . . that's odd!!!

Re: Capital One Reporting Balance when PIF by statement date

OmarGB9 — Sun, 24 Jul 2022 10:50:56 GMT

@Remedios wrote:
@OmarGB9 wrote:
@purebulldogs wrote:
I've had that happen with us bank. It seems the reporting date was different than the statement date. Even though I had a zero balance on the statement date, it was still showing the higher balance I had during the reporting date.

I always thought they all reported according to what the statement shows but it seems they dont do it that way

with us bank, I kept it at a zero balance longer and got lucky and it showed zero on the reports. Us bank told me the reporting date could be any date they choose and wasn't a snap shot of each statement
It's pretty well documented on here that US Bank is one of those outliers that reports your balance at the end of the month, not the balance at statement cut. Don't listen to the garbage their CSRs told you.
It's not end of the month, it's balance on the last business day of the month that gets reported.

Yes, sorry. Last business day of the month.

My point is that it's not "any date they chose" as the CSRs put it.

Re: Capital One Reporting Balance when PIF by statement date

learningcredit54 — Sun, 24 Jul 2022 21:24:01 GMT

So this situation just got even stranger. They just reported AGAIN (24 hours later).

Although no ding on the report (Equifax atleast) I am truly not understanding whats going on.

Re: Capital One Reporting Balance when PIF by statement date

OmarGB9 — Thu, 28 Jul 2022 12:49:48 GMT

@learningcredit54 wrote:
So this situation just got even stranger. They just reported AGAIN (24 hours later).
Although no ding on the report (Equifax atleast) I am truly not understanding whats going on.

Have you called and spoken with them yet?

Re: Capital One Reporting Balance when PIF by statement date

learningcredit54 — Fri, 29 Jul 2022 20:11:29 GMT

Just got off the phone with them and they said I should initiate a dispute because those numbers aren't matching with their system and the statements. The thing is disputes in the past have had my cards blocked so I am at a standstill not sure what I should do. I may hold off to see the next statement cutoff and what is reported. Just PIF right now and will not charge anything until 3 days after statement date.

@OmarGB9 wrote:
@learningcredit54 wrote:
So this situation just got even stranger. They just reported AGAIN (24 hours later).
Although no ding on the report (Equifax atleast) I am truly not understanding whats going on.

Have you called and spoken with them yet?

Re: Capital One Reporting Balance when PIF by statement date

Iusedtolurk — Tue, 02 Aug 2022 04:54:06 GMT

@learningcredit54 wrote:
Good afternoon, so I am having an issue with Capital One SavorOne and the balances they are reporting. I recently saw that they reported a balance of 723.00 to my Equifax however I pay my card in full before statement date. Has any forum member had similiar issues with them?
Also, it seems that the prior month they reported a 132.00 when once again I PIF PRIOR to statement date. My payments owed are 0.00 on each statement. I pay WELL before statement date and dont use the card until new statement cycle has ran a few days.

Haven't experienced with Cap1 but 2 months ago my Disco statement was Zero balance and a pending 21 dollars showed up when reported to the CRAs. The 21 dollars was also stated as posted charges after last statement.

Re: Capital One Reporting Balance when PIF by statement date

Zoostation1 — Wed, 03 Aug 2022 03:48:56 GMT

@Iusedtolurk wrote:
Haven't experienced with Cap1 but 2 months ago my Disco statement was Zero balance and a pending 21 dollars showed up when reported to the CRAs. The 21 dollars was also stated as posted charges after last statement.

A month ago I had a $23 charge initiated at 11pm on my statement closing date (a Saturday FWIW) with Discover. My statement had a 0 balance with no acknowledgement of it but they reported it anyways.