topic Re: How can I speak to a human at Experian?! in General Credit Topics

How can I speak to a human at Experian?!

Invictus2905 — Wed, 09 Mar 2022 17:46:50 GMT

I have called multiple times to speak to someone regarding a dispute I want to file with Experian. I have attempted to file a dispute online but I get a message saying that I need to call in. When I do that I get an automated message asking for my social and then it only gives me one option to "ask general questions about my credit report". I click that because its the only option and then it tells me how I can order my report. I have tried pressing other keys and she just repeats herself. I have asked for a representative and she says that she can do that but needs to figure out why first and then I go back to step one.

Does anyone have any tips or tricks to actually speak to a human at Experian?

Re: How can I speak to a human at Experian?!

coldfusion — Wed, 09 Mar 2022 18:09:55 GMT

Have you recently pulled a copy of your report from Experian and are you calling them at the contact number listed on that report during their business hours?

You can call in and try to just keep saying "representative" when Robolady keeps asking you why you need to speak to one. While not universally true it isn't unusual when dealing with Roboladies that after you repeat the cycle 3-4 times they will give up and just transfer you.

Ultimately there is the fallback of submitting your dispute in writing via CMRR (Certified Mail Return Receipt requested).

Re: How can I speak to a human at Experian?!

ocheosa — Fri, 11 Mar 2022 00:40:29 GMT

This number worked for me in January, 1-800-509-8495. Called late afternoon and only waited about 3-5 minutes. I just kept repeating agent or dispute over and over unitl the system transferred me.

If no results using that number you can also try -

Experian Dispute Specialists are available to assist you: 1-855-414-6048
Mon - Fri: 9am - 5pm

Re: How can I speak to a human at Experian?!

DaveInAZ — Fri, 11 Mar 2022 17:54:12 GMT

They have humans working at Experian??? I've never found any evidence of that.

Re: How can I speak to a human at Experian?!

PhatPiggi — Sat, 10 Sep 2022 21:30:38 GMT

I don't know if you still need help, but here's the number I called today. 1.866.617.1894. Mon-Fri 6-8 Sat-Sun 8-5.