topic Re: Anybody else having problems pulling their report from MyEquifax? in General Credit Topics

Anybody else having problems pulling their report from MyEquifax?

GZG — Wed, 28 Sep 2022 19:09:35 GMT

Re: Anybody else having problems pulling their report from MyEquifax?

mortimerwereback — Tue, 10 Jan 2023 20:13:34 GMT

@GZG wrote:

Wow! It's like you were reading my mind. Yes, I'm also seeing the same error so it must be a glitch on their side. I first noticed it when trying to pull my annualcreditreport.com Equifax report. It kept giving me some kind of error message and prompting me to call. Then I tried the website itself and I was able to log in, however, the option to view your credit report is not available.

Spoke with a phone rep and she assured me my credit report was fine and there was nothing wrong on her side. I told her I'd just wait for the issue to resolve itself.

Re: Anybody else having problems pulling their report from MyEquifax?

OmarGB9 — Wed, 28 Sep 2022 20:26:15 GMT

Interesting. I'm having problems opening up my EX report via their (EX themselves) website.

Re: Anybody else having problems pulling their report from MyEquifax?

GZG — Tue, 10 Jan 2023 20:14:00 GMT

@mortimerwereback wrote:
@GZG wrote:
Wow! It's like you were reading my mind. Yes, I'm also seeing the same error so it must be a glitch on their side. I first noticed it when trying to pull my annualcreditreport.com Equifax report. It kept giving me some kind of error message and prompting me to call. Then I tried the website itself and I was able to log in, however, the option to view your credit report is not available.

Spoke with a phone rep and she assured me my credit report was fine and there was nothing wrong on her side. I told her I'd just wait for the issue to resolve itself.

I've literally always had problems pulling reports from there. Some of the time it fixes by using private mode browsing or a different browser entirely. Other times I think it just randomly decides it doesn't want to work.

You know what always works? TU's free daily report. Gov't pls make that mandatory for all 3.

Re: Anybody else having problems pulling their report from MyEquifax?

M_Smart007 — Wed, 28 Sep 2022 21:11:01 GMT

@OmarGB9 wrote:
Interesting. I'm having problems opening up my EX report via their (EX themselves) website.

@OmarGB9, I did have problems with EX this morning. (kept getting error, -> try later)

I was able to finally get in, but website was super slow.

This may explain -> https://downdetector.com/status/experian/

Re: Anybody else having problems pulling their report from MyEquifax?

OmarGB9 — Wed, 28 Sep 2022 21:36:20 GMT

@M_Smart007 wrote:
@OmarGB9 wrote:
Interesting. I'm having problems opening up my EX report via their (EX themselves) website.
@OmarGB9, I did have problems with EX this morning. (kept getting error, -> try later)
I was able to finally get in, but website was super slow.
This may explain -> https://downdetector.com/status/experian/

I finally got in via incognito on browser, though it could just be coincidence. But prior to that, I couldn't even get in at all. It just kept trying to load, but never gave an error or anything.

Re: Anybody else having problems pulling their report from MyEquifax?

RobynJ — Wed, 28 Sep 2022 21:53:59 GMT

I also had the same issue with both of them. I hope it wasn't a cyber attack and another data leak

Re: Anybody else having problems pulling their report from MyEquifax?

Iusedtolurk — Tue, 10 Jan 2023 20:14:27 GMT

@GZG wrote:

@GZG Saw this and decided to check mines through MyEquifax and no problem. Report pulled right up.

The only thing wrong with my Equifax report is my Merrick Bank card hasn't updated in 3 months (still showing a 13 dollar balance and it's really zero BUT that's not on Equifax it's on Merrick. Every since they switched over their card my Equifax has been wrong.

Re: Anybody else having problems pulling their report from MyEquifax?

mortimerwereback — Tue, 10 Jan 2023 20:14:54 GMT

@Iusedtolurk wrote:
@GZG wrote:
@GZG Saw this and decided to check mines through MyEquifax and no problem. Report pulled right up.

The only thing wrong with my Equifax report is my Merrick Bank card hasn't updated in 3 months (still showing a 13 dollar balance and it's really zero BUT that's not on Equifax it's on Merrick. Every since they switched over their card my Equifax has been wrong.

Agree. Credit report section of myEquifax is working and I can see my credit report info, unlike a few days ago. That said, I tried to pull my Equifax annualcreditreport.com report and still no go. Says to call Equifax. This is using MS Edge with "strict" security settings.

Used @OmarGB9's advice and tried Firefox in private setting and it worked. Could also be that I had security settings too high on my Microsoft Edge browser. Anyhow, was able to download report very easily. Equifax just asked that I log in and sent me a confirmation text. Gotta love the forums!

Re: Anybody else having problems pulling their report from MyEquifax?

805orbust — Sun, 02 Oct 2022 17:07:12 GMT

If we just accept the reality that EQ is incompetent and just awful at what they do (not to mention the safety of your data), then it's actually pretty easy to understand 🙂

Re: Anybody else having problems pulling their report from MyEquifax?

mfinsmi1 — Thu, 06 Oct 2022 05:44:44 GMT

@GZG have been having an issue for the past 3 weeks....myfico had my monthly update today and it failed to pull equifax told me there was an error ... i have called EQ multiple times they keep telling me they will escalate the issue. also reproted equifax to CFPB becasue the inability for us to be able to access our credit report is a violation of our consumer rights .... but this is getting a little out of hand

Re: Anybody else having problems pulling their report from MyEquifax?

mfinsmi1 — Sun, 09 Oct 2022 20:03:21 GMT

@GZG hey did u find a fix to this?? - im still having an issue with EQ i havent had an update on since mid september even tho things have changed and i still cant pull my report online so im hoping someone has a solution

Re: Anybody else having problems pulling their report from MyEquifax?

GZG — Sun, 09 Oct 2022 20:06:00 GMT

@mfinsmi1 wrote:
@GZG hey did u find a fix to this?? - im still having an issue with EQ i havent had an update on since mid september even tho things have changed and i still cant pull my report online so im hoping someone has a solution

Mine just started working again a week ago, I think the problem was with MyEquifax, not my file.

I think there's something borked about your file specifically that you'll have to figure out

Equifax. Might have a problem

JasonK94Z — Tue, 10 Jan 2023 20:06:11 GMT

When attempting to log in to equifax, I get a message that there is an error and to call customer service and give them code BLNK.

My file shows up blank and there are error messages. My file with them has not updated since 9/24/2022 and I've been in the process of credit repair.
I called them and they said they would escalate the issue and that it would take 4-10 business days to correct the problem.

Any ideas? Anyone else had this before?

Re: Equifax. Might have a problem

CreditCuriosity — Tue, 10 Jan 2023 15:28:47 GMT

Best of luck Equifax always has a problem at least has alot for myself. Give them a call and enjoy the ride or their sytems.

Re: Equifax. Might have a problem

Brian_Earl_Spilner — Tue, 10 Jan 2023 15:39:04 GMT

Try pulling your free annual report. Then you'll really know if there's a serious issue.

Re: Equifax. Might have a problem

JasonK94Z — Tue, 10 Jan 2023 16:22:29 GMT

I cannot pull equifax using the free annual credit report website.

Re: Equifax. Might have a problem

coldfusion — Tue, 10 Jan 2023 16:48:50 GMT

Give them a call. My guess is that code tells the CSR to either reroute the call to a specific internal team or to gather information in order to create and immediately dispatch an escalation ticket without attempting any significant triage.

Re: Equifax. Might have a problem

JasonK94Z — Tue, 10 Jan 2023 17:42:24 GMT

UPDATE! If I go through the motions on myequifax for filing a dispute, it lets me see my updated information on my credit report. One of them reported on January 8 2023 so I'm assuming everything is all up to date there.
Still don't know why I can't just see my report the regular way though. I'll wait the 4-10 business days they told me when I called them last Friday again.

Re: Anybody else having problems pulling their report from MyEquifax?

Anonymous — Wed, 11 Jan 2023 00:32:03 GMT

They just tell me to submit the paper format and that is it! Every time ...