topic Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS in General Credit Topics

Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Iusedtolurk — Sun, 14 May 2023 13:25:02 GMT

Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

All accounts show...

"credit card status changed from "Current" to "Consumer Deceased"

What should her steps be in correcting this?

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

GZG — Sun, 14 May 2023 13:29:06 GMT

@Iusedtolurk wrote:
Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

All accounts show...
"credit card status changed from "Current" to "Consumer Deceased"

What should her steps be in correcting this?

Was this on credit karma or directly from an Equifax report?

There's also people reporting this on reddit, so hopefully it's just a glitch that's rolled back without too much trouble

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Alleycat2003 — Sun, 14 May 2023 13:41:21 GMT

This happened to me also this morning. It is showing as deceased with an N/A score from Credit Karma. I logged into my Equifax account and my account shows my credit score and says nothing about me showing deceased. I attempted to contact a CSR at Equifax, but all lines were busy and I opted for them to give me a call back. I'll update if and when I get a call back. I also already submitted a complaint with Credit Karma for this issue.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

CH-7-Mission-Accomplished — Sun, 14 May 2023 13:41:54 GMT

@Iusedtolurk wrote:
Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

All accounts show...
"credit card status changed from "Current" to "Consumer Deceased"

What should her steps be in correcting this?

I got the exact same thing this morning for myself and my spouse. It's the Equifax score on CreditKarma. Says we're dead and all accounts closed and mark "deceased." I'm feeling pretty well this morning for a guy who's dead!

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Iusedtolurk — Sun, 14 May 2023 14:22:29 GMT

@GZG wrote:
@Iusedtolurk wrote:
Has anyone had this Happen? This just happened to my daughter when she was checking her Equifax. All her accounts were showing closed and credit score was N/A

All accounts show...
"credit card status changed from "Current" to "Consumer Deceased"

What should her steps be in correcting this?
Was this on credit karma or directly from an Equifax report?

There's also people reporting this on reddit, so hopefully it's just a glitch that's rolled back without too much trouble
@GZG @CH-7-Mission-Accomplished @Alleycat2003
Yes she saw it on credit karma. Had not checked Equifax as of this writing.

Good to know it's not an isolated event. That may help it to get correctly in whatever reports it's being generated erroneously in.

At least with this information it can reduce any stress for people experiencing this craziness.

*Update

Just checked my Credit Karma and they got me too. Checked Equifax and it's all good.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

House1204 — Sun, 14 May 2023 14:40:35 GMT

I'm dead also. Oh well.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Iusedtolurk — Sun, 14 May 2023 14:47:22 GMT

@House1204 wrote:
I'm dead also. Oh well.

@House1204 Shame because it looks like Equifax was your highest score by far too.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

bbrown0828 — Sun, 14 May 2023 15:57:14 GMT

Currently dealing with the same. Saw a Reddit thread where it’s been going on for about 24 hours now. I stayed on hold with Equifax for over an hour and never got anyone to answer.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

Horseshoez — Sun, 14 May 2023 16:47:43 GMT

I'm feeling left out; Credit Karma still shows me as being alive; guess I need to continue to pay my bills.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

WildestDreams — Sun, 14 May 2023 17:00:37 GMT

I guess i'm cool too?

Yesterday May 13th CK started showing all of open accounts (CC, Auto Loan, Student Loans) as being 'closed ' ... today May 14th CK shows all of my accounts closed or removed (looks like my accounts that were old/not open show as removed) due to me being dead

This must be a glitch. Like others Equifax *dot* com and all my accounts I can log into are NOT showing this info

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

DONZI — Sun, 14 May 2023 17:03:12 GMT

..second thread about this.

IMO these should be [re]titled properly, Equifax is not responsible for this bad data.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

chickadee_feeder — Sun, 14 May 2023 21:47:32 GMT

My husband and I had this same issue all day as well. Finally I deleted my Credit Karma account completely and recreated it. Now all the Equifax data is flowing correctly. Maybe some migration issue over there at Credit Karma with existing profile data or something?

if its myfico, same thing. try to delete your account and recreate it.

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

chickadee_feeder — Sun, 14 May 2023 22:10:25 GMT

Yes, my husband and I had this same issue all day as well. Finally I deleted my Credit Karma account completely and recreated it. Now all the Equifax data is flowing correctly. Maybe some migration issue over there at Credit Karma with existing profile data or something?

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

GZG — Sun, 14 May 2023 22:58:01 GMT

@DONZI wrote:
..second thread about this.

IMO these should be [re]titled properly, Equifax is not responsible for this bad data.

it's telling how many people equate CK = Equifax

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

GApeachy — Sun, 14 May 2023 23:04:07 GMT

@chickadee_feeder wrote:
My husband and I had this same issue all day as well. Finally I deleted my Credit Karma account completely and recreated it. Now all the Equifax data is flowing correctly. Maybe some migration issue over there at Credit Karma with existing profile data or something?

if its myfico, same thing. try to delete your account and recreate it.

You're a smart cookie! If everyone did that that could make for an interesting Manic Monday over at CK.😁😂👍

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

willmsbrg — Mon, 15 May 2023 00:45:21 GMT

Had the same issue myself this morning with just Karma... Deceased with EQ... Annual report and EQ's website were perfectly fine..

This evening when logging back into Karma, everything is back to normal (without the need to delete the account on my part) so must have been a corrupted file upload this morning..

Re: Help Needed...Equifax Shows Consumer Deceased? Deleted CS

GreatLife — Tue, 16 May 2023 22:12:48 GMT

Wonder if CK issues were related to an Intuit Credit Karma platform conversion? I updated the mobile app 1 or 2 weeks ago and was never captured as a dead person.