topic Re: Capital One Reporting Delayed in General Credit Topics

Capital One Reporting Delayed

DaMajor — Wed, 24 May 2023 13:48:41 GMT

My Capital One payoff reported on Equifax on 5/17 which is their normal update time. For some reason it still has not reported on Transunion and Experian as of 5/24 (fresh report plus checked their website version as well). Anyone else experence this..any way to trigger an update? I paid off several but only the Capital One has had the delayed update.

Re: Capital One Reporting Delayed

FireMedic1 — Wed, 24 May 2023 14:20:16 GMT

@DaMajor wrote:
My Capital One payoff reported on Equifax on 5/17 which is their normal update time. For some reason it still has not reported on Transunion and Experian as of 5/24 (fresh report plus checked their website version as well). Anyone else experence this..any way to trigger an update? I paid off several but only the Capital One has had the delayed update.

Where you seeing this? Who's webite version? You can call Cap1 and ask.

Re: Capital One Reporting Delayed

Cowboys4Life — Wed, 24 May 2023 14:48:11 GMT

@DaMajor wrote:
My Capital One payoff reported on Equifax on 5/17 which is their normal update time. For some reason it still has not reported on Transunion and Experian as of 5/24 (fresh report plus checked their website version as well). Anyone else experence this..any way to trigger an update? I paid off several but only the Capital One has had the delayed update.

I am going to back this up and expand on it. Ever since Cap1 changed their statement practice to a rotating time frame (it used to be exactly 3 days after payment due date) the statement drop and reporting date is inconsistent at best. If you owe a balance the statement drops right away especially if you are over 40% usage. If you pay it off or don't owe a significant amount it takes days longer to drop and post. It also will delay if there are pending charges and they can post a higher balance. I too had high usage and thanks to a bonus paid everything down this month on time. Discover posted as usual but Cap1 took 2 days longer and the bureaus haven't registered it yet.

As for triggering an update: any attempt I made to reach out to a Cap1 representative was met with a scripted explanation of how billing works and any attempt to ask for a bureau update simply repeated the script. Waste of my time for sure.

Re: Capital One Reporting Delayed

DaMajor — Wed, 24 May 2023 20:03:25 GMT

I used MyFico Premium plus I have individual logins for all CRAs to check reports.

Re: Capital One Reporting Delayed

cashmerethinker — Thu, 25 May 2023 02:02:24 GMT

My Capital One statement close date was May 19 and still hasn't reported on any of my credit reports yet either.

Anyone know how much longer this might take to show up?

Re: Capital One Reporting Delayed

NoHardLimits — Thu, 25 May 2023 05:33:39 GMT

I am also experiencing a delay in reporting a balance payoff for Capital One. Statement cut on May 18th with a $0 balance. Updated as usual on Equifax on May 22nd, but still showing the April balance on Experian and Transunion as of today.

Re: Capital One Reporting Delayed

NoHardLimits — Fri, 26 May 2023 15:41:37 GMT

@NoHardLimits wrote:
I am also experiencing a delay in reporting a balance payoff for Capital One. Statement cut on May 18th with a $0 balance. Updated as usual on Equifax on May 22nd, but still showing the April balance on Experian and Transunion as of today.

TU finally updated today to show the Capital One balance as $0, eight days after the statement cut. Still waiting for EX to update.

Re: Capital One Reporting Delayed

cashmerethinker — Fri, 26 May 2023 15:49:01 GMT

Has anyone else's updated?

Re: Capital One Reporting Delayed

DaMajor — Fri, 26 May 2023 22:12:47 GMT

TU hit today like 8 days after the normal date. Still waiting on Experian...this may be a Capital One issue. All my other payoffs reported normally.

Re: Capital One Reporting Delayed

cashmerethinker — Fri, 26 May 2023 22:17:08 GMT

What time did TU report at?

Re: Capital One Reporting Delayed

DaMajor — Sat, 27 May 2023 22:31:04 GMT

My TU report says 5/18 but it didn't actually update till 5/25.

Re: Capital One Reporting Delayed

FreedomHammer — Sun, 28 May 2023 12:30:27 GMT

Add me to the list: my Cr1 QS card hasn't updated on EX since 4/17, 41 days ago as of today. They did update on TU and EQ this past Friday. I check EX every day and no update.

This seems to happen to my Cr1 account about once a year.

Edit: corrected statement reporting date.

Re: Capital One Reporting Delayed

cashmerethinker — Sun, 28 May 2023 12:47:56 GMT

Where is everyone viewing their TU and Equifax?

I've had no updates on neither CRA on Credit Karma at all.

Re: Capital One Reporting Delayed

GApeachy — Sun, 28 May 2023 13:01:19 GMT

Y'all pull Annualcreditreport. When I see discrepancies, ACR is my go to to rule in or out an error/delay.

Re: Capital One Reporting Delayed

FreedomHammer — Sun, 28 May 2023 13:05:25 GMT

Interesting enough, my TU update from Cr1 shows an update on May 18th on Cr1's CreditWise Vantage score feature within the app.

Also, I have Equifax's 'MyEquifax' dot com Vantage score model, and that is similarly up to date.

If I pull a 3B report from annualcreditreport dot com, Cr1 hasn't updated since 4/17.

I'm unsure why Vantage scores have the correct balance update but directly from the credit bureau (or MyFICO subscription) it is behind.

It doesn't make any sense.

Re: Capital One Reporting Delayed

GApeachy — Sun, 28 May 2023 13:31:17 GMT

It may be that when you subscribe to a service like myEquifax & TrueIdentity that provide a score on a scheduled date or upon request (like True Identity) they then request your score so you get a current report.

I read online that Cap1 reports anywhere from 30 to 45 days.....just when they are good and ready......but not a specific date as a rule to the cb's and perhaps ACR.

Re: Capital One Reporting Delayed

FreedomHammer — Sun, 28 May 2023 13:38:25 GMT

Just to clarify: they report what your balance is when the statement cuts, and if you make any charges after that date, they will appear on the next statement?

Cr1 is my AZEO card, and I have a suspicion this cycle they might perform a mid-cycle update with charges made after my statement. I hope I am wrong.

Re: Capital One Reporting Delayed

NoHardLimits — Mon, 29 May 2023 00:55:57 GMT

@GApeachy wrote:
Y'all pull Annualcreditreport. When I see discrepancies, ACR is my go to to rule in or out an error/delay.

I just pulled my Annual Credit Report. They confirm that EQ and TU updated with Capital One's May statement info. EX still has April info.

Re: Capital One Reporting Delayed

cashmerethinker — Mon, 29 May 2023 03:25:52 GMT

Has anyone's Capital One balance updated on their Credit Karma?

Re: Capital One Reporting Delayed

NoHardLimits — Mon, 29 May 2023 05:29:28 GMT

@cashmerethinker wrote:
Has anyone's Capital One balance updated on their Credit Karma?

When I logged into Credit Karma just now, it shows an EQ report generated on 5/28 showing my paid off May balance. The TU report was generated on 5/25 and is still showing the balance from April.