topic Re: Equifax dispute down? in General Credit Topics

Equifax dispute down?

moadikum — Wed, 14 Jun 2023 17:38:28 GMT

Trying to possibly dispute something online via MyEquifax (Equifax's portal). Getting this message:

Quote
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You are not able to dispute this information. This may be because you have already filed a dispute and it is under investigation.
If you have not filed a dispute or need more information, contact Equifax at 888-836-6351.

I called, and they said there's a system update going on, and to try later. Sounds like possible BS, so just curious if anyone else is able to access the online dispute page.

Re: Equifax dispute down?

moadikum — Wed, 14 Jun 2023 19:49:18 GMT

bump

Re: Equifax dispute down?

FireMedic1 — Thu, 15 Jun 2023 10:38:43 GMT

No need to bump. You tried yesterday at 2pm. Try again today. May not be **.

Re: Equifax dispute down?

moadikum — Thu, 15 Jun 2023 12:25:45 GMT

I tried again today - still getting the same error. Would really appreciate some more data points on people that can test.

Re: Equifax dispute down?

GApeachy — Thu, 15 Jun 2023 12:41:51 GMT

@moadikum I checked for ya and yes, they're down.....I can't put a freeze in place.

Re: Equifax dispute down?

moadikum — Thu, 15 Jun 2023 12:40:27 GMT

Thanks so much for checking @GApeachy Just to confirm, when going to the MyEquifax > Dispute section - you saw this same message:
"

You are not able to dispute this information. This may be because you have already filed a dispute and it is under investigation.

If you have not filed a dispute or need more information, contact Equifax at 888-836-6351."

Re: Equifax dispute down?

GApeachy — Thu, 15 Jun 2023 12:45:02 GMT

No sorry, I clicked too quickly....I can't do a freeze. But I clicked on Dispute center and I got this: So I cannot click on anything below, just like it doesn't work.

Re: Equifax dispute down?

moadikum — Thu, 15 Jun 2023 12:47:31 GMT

@GApeachy What do you mean you can't click on anything? It doesn't work?

Re: Equifax dispute down?

GApeachy — Thu, 15 Jun 2023 12:51:59 GMT

Right, in the above screen shot where it shows to "click" the section I'd want to dispute it won't do anything if I try to click. So I believe it's down, well.....updating and just not responding.

Re: Equifax dispute down?

moadikum — Thu, 15 Jun 2023 12:52:21 GMT

@GApeachy Thanks for testing - that's weird - so you click, and no response at all.

Re: Equifax dispute down?

GApeachy — Thu, 15 Jun 2023 12:54:31 GMT

@moadikum wrote:
@GApeachy Thanks for testing - that's weird - so you click, and no response at all.

You're welcome and yes, weird. Weird like Equifax always is. And yeah, no response at all. No section even acts like I can click on it....just dead.

Re: Equifax dispute down?

moadikum — Fri, 16 Jun 2023 01:12:33 GMT

@GApeachy It's now working for me - thanks again for testing earlier :-)

Re: Equifax dispute down?

GApeachy — Fri, 16 Jun 2023 10:39:52 GMT

You're welcome 👍

Re: Equifax dispute down?

moadikum — Thu, 26 Oct 2023 00:34:20 GMT

Sorry to bump this - anyone seeing issues with MyEquifax dispute again? Not loading for me - and when you log in the fraud and active duty area also don't load.