topic Re: "Date Major Delinquency First Reported" Equifax Problem in General Credit Topics

"Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Fri, 15 Dec 2023 02:34:18 GMT

Hi, I had a charged off Kohl's card way back in 2017. It was paid in full in 2018. The date of 1st delinquency is August 2017. I disputed it with Transunion for early exclusion and it worked! It was removed from Transunion. However... Equifax, the infamous problem child, updated the account with the description "Date Major Delinquency 1st Reported: November 2023". Now my FICO 8 has dropped 23 points, citing a "late payment in the past 30 days". I did read a couple posts about this on these forums. They said to call Equifax and immediately request a supervisor. Well, I did that, and the woman said her supervisor was busy. She filed a "complaint" as opposed to a dispute for me, since this is a problem with Equifax reporting it incorrectly, not the creditor. Unfortunately, it updated again today with the same thing. This is crazy. I don't really need a high score right now for anything, but I'm hoping to resolve this before it falls off in August 2024. If you have any ideas, I'd really appreciate it! Thanks

Re: "Date Major Delinquency First Reported" Equifax Problem

SouthJamaica — Fri, 15 Dec 2023 04:50:33 GMT

@larryfish96 wrote:
Hi, I had a charged off Kohl's card way back in 2017. It was paid in full in 2018. The date of 1st delinquency is August 2017. I disputed it with Transunion for early exclusion and it worked! It was removed from Transunion. However... Equifax, the infamous problem child, updated the account with the description "Date Major Delinquency 1st Reported: November 2023". Now my FICO 8 has dropped 23 points, citing a "late payment in the past 30 days". I did read a couple posts about this on these forums. They said to call Equifax and immediately request a supervisor. Well, I did that, and the woman said her supervisor was busy. She filed a "complaint" as opposed to a dispute for me, since this is a problem with Equifax reporting it incorrectly, not the creditor. Unfortunately, it updated again today with the same thing. This is crazy. I don't really need a high score right now for anything, but I'm hoping to resolve this before it falls off in August 2024. If you have any ideas, I'd really appreciate it! Thanks

Dispute it until they correct it. And if they don't correct it report them to the CFPB.

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Fri, 15 Dec 2023 06:19:27 GMT

Unfortunately I can't dispute it because Kohl's is not reporting incorrect info, Equifax is. It's an internal mistake. I may have to go the CFPB route. Thank you!

Re: "Date Major Delinquency First Reported" Equifax Problem

SouthJamaica — Fri, 15 Dec 2023 12:39:05 GMT

@larryfish96 wrote:
Unfortunately I can't dispute it because Kohl's is not reporting incorrect info, Equifax is. It's an internal mistake. I may have to go the CFPB route. Thank you!

I don't know where you got that idea. You can certainly dispute it if Equifax is making a mistake.

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Fri, 15 Dec 2023 13:06:38 GMT

Because when you send a dispute, the credit bureaus ask the lender to verify the information. Then of course it comes back as accurate, because it is. It's just not being reported correctly by Equifax. I literally did that and that's what the completed dispute stated.

Re: "Date Major Delinquency First Reported" Equifax Problem

SouthJamaica — Fri, 15 Dec 2023 15:51:39 GMT

@larryfish96 wrote:
Because when you send a dispute, the credit bureaus ask the lender to verify the information. Then of course it comes back as accurate, because it is. It's just not being reported correctly by Equifax. I literally did that and that's what the completed dispute stated.

Like I said you should keep disputing it until they correct it. IMHO you should try at least one more time before opening up a CPFB case.

Re: "Date Major Delinquency First Reported" Equifax Problem

EE13188 — Mon, 18 Dec 2023 19:34:51 GMT

I am having the same issue with a old Capital One acct that I just settled. Equifax had both fields (date of delinquency) and (date of major 1st delinquency) with the same date. Dec 1st came around the account was updated to date of 1st major delinquency 12/1/2023 which is impossible. I disputed it 3 times with equifax and once with capital one. I have talked to 3 different supervisors some don't even know what I'm talking about. The last supervisor I spoke with did understand said he would file a dispute with capital one again and it would be fixed well it wasn't. Capital one is verifying the original date which is accurate but say equifax second date is a internal and they need to correct it. I'm at a loss. Scored dropped 27 points as well. I send them all documents via certified mail disputing and waiting for a response. This is frustrating and don't know what else to do.

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Thu, 21 Dec 2023 13:24:49 GMT

I am baffled honestly. I submitted a second dispute and it seems they are taking their sweet time again. Sorry you are going through the same thing!

Re: "Date Major Delinquency First Reported" Equifax Problem

Junejer — Thu, 21 Dec 2023 20:49:51 GMT

Unfortunately, EQ is extremely incompetent with this sort of thing. I learned to take the path of least resistance with them, because trying to get them to do the right thing ends up compounding the problem. When the second dispute comes back as "verified", I'd file a claim against them.

Re: "Date Major Delinquency First Reported" Equifax Problem

EE13188 — Thu, 21 Dec 2023 21:21:32 GMT

What are the steps to file a claim against them? Should I seek legal help? This is inaccurate information and are not only hurting my score but hurting my chances for better rates.

Re: "Date Major Delinquency First Reported" Equifax Problem

Junejer — Thu, 21 Dec 2023 22:53:49 GMT

I'd start here. https://www.consumerfinance.gov/complaint/

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Fri, 22 Dec 2023 13:40:57 GMT

My 2nd dispute came back as verified. Submitted a CFPB complaint today🤞 will update when they get back to me

Update 5 hrs later: got this from the CFPB.

"The company has responded that it is still working on your issue.
We expect companies to respond to every complaint within a reasonable amount of time. The company has responded that it is still working on your issue. You should hear from them again with a final response within 60 days."

Re: "Date Major Delinquency First Reported" Equifax Problem

EE13188 — Sun, 24 Dec 2023 22:27:41 GMT

Update. I got mine corrected. I re disputed online and via certified mail and uploaded all documents I was able to get. I contacted capital one who provided me a letter which showed original date of delinquency and all statements leading up to delinquency, payoff/settlement letter and a screenshot of equifax report showing incorrect dates for date of 1st Major delinquency. I wrote a cover letter explaining the situation. I just got a alert just now that my capital one info has changed and my score increased by 23 points which is what it had origanlly dropped. Best bet for anyone going through this is gather as much evidence and write a clear explanation on what's going on upload all documents online or mail them certified to equifax.

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Mon, 25 Dec 2023 23:46:19 GMT

Thanks for sharing! That gives me hope. So wild that it's such a drawn out process to correct their mistake.

Re: "Date Major Delinquency First Reported" Equifax Problem

settleddifferences — Thu, 28 Dec 2023 01:16:03 GMT

Alabama Consumer Protection Lawyers - search them on youtube. I can't remember the exact name of the video, but Equifax is notorius for that delinquincy date thing, and it is generally THEIR issue, not the creditors. You will be able to find it though I am sure if you look at their videos. Good information they offer for free, and they are lawyers.

Re: "Date Major Delinquency First Reported" Equifax Problem

larryfish96 — Tue, 23 Jan 2024 20:19:51 GMT

Update: CFPB just emailed that Equifax concluded their investigation. They finally fixed it, a month later