topic Re: AFNI - anyone experience this in General Credit Topics

AFNI - anyone experience this

Anonymous — Fri, 29 Feb 2008 23:50:50 GMT

I have had three accounts with AFNI reported on my CR's in the past. All have been disputed, one was deleted, two were verified. I paid one verified account for 60 bucks (pre myfico) and then disputed it about a week later. It was deleted and has yet to come back. Has anyone else ever experienced this?

After months of trying PFD with AFNI I went ahead and paid the 80 bucks that they wanted (and I owed) in hopes that I can repeat the same thing. I have already launched a new dispute with EQ, we'll see what happens.

Re: AFNI - anyone experience this

Anonymous — Sat, 01 Mar 2008 15:43:56 GMT

John O'Donnell
c/o afni inc
404 Brock Dr
Bloomington IL 61701-2654

Bruce F. Griffin
Chairman and Chief Executive Officer

Ronald L. Greene
President and Chief Operating Officer

Greg Donovan, CPA
Vice President of Employee Services

Stenia Dziadiw
Vice President of Sales & Business Development

Michael D. Garner
Vice President of Call Center Services

John Mobley, Jr.
Vice President, Information Technology Services and

Chief Information Officer

John O'Donnell
Vice President of Credit & Collections Services

I e-mailed and CMRRR'ed the VP of Collections and it worked for me the e-mail addresses are @AFNI.com. Also try Lisa Anderson she is the manager or collections and Mr. O'Donnell assistant.

Good Luck

Re: AFNI - anyone experience this

ngerasimatos — Sat, 01 Mar 2008 16:07:04 GMT

What are the email addresses?

Re: AFNI - anyone experience this

Anonymous — Sat, 01 Mar 2008 16:21:09 GMT

1st and last name @afni.com

lisaanderson@afni.com

johnodonnell@afni.com

I had 1 collection what a pain, never a reply from cmrrr dv's or pfd's, got mad and went net surfing for anybodies name @ afni among other companies. It pretty easy to find someone higher up than a scum of the earth phone collector. Now I address all DV's to a name with in the CA not just the CA.

Message Edited by Tex927 on 03-01-2008 08:21 AM

Re: AFNI - anyone experience this

Anonymous — Sat, 01 Mar 2008 16:55:01 GMT

Just a piece of advice- before contacting ANY "higher ups" like VP's, Directors, Etc.. be sure you have you facts straight, copies ready, everything you need to come out swinging. Also what actually has worked for me is to start off presenting the facts in a semi-nice way then start punching and kicking. Once a compalint has reached this level of management all they want is for you to go away quickly.

Good Luck

Re: AFNI - anyone experience this

Anonymous — Mon, 03 Mar 2008 23:01:00 GMT

@Anonymous wrote:
I have had three accounts with AFNI reported on my CR's in the past. All have been disputed, one was deleted, two were verified. I paid one verified account for 60 bucks (pre myfico) and then disputed it about a week later. It was deleted and has yet to come back. Has anyone else ever experienced this?

After months of trying PFD with AFNI I went ahead and paid the 80 bucks that they wanted (and I owed) in hopes that I can repeat the same thing. I have already launched a new dispute with EQ, we'll see what happens.

I would be very interested in seeing how this works out. I have two AFNI collections 1 paid, 1 unpaid (82). IF this works for you I now what my next step is for them.

jask

Re: AFNI - anyone experience this

Anonymous — Mon, 03 Mar 2008 23:41:55 GMT

My experience with AFNI is every time I get them dropped from my CRA, they keep coming back as a different name or style of account.

I hate these people.

I just sent a PFD over a $190 account, because I just want it to be gone ASAP.

If I don’t hear anything back in a week or two I will DV these names that you guys have provided. Thanks for the input.

Are all of these people at the same mailing address?

Regards

Chuck

Re: AFNI - anyone experience this

ngerasimatos — Fri, 07 Mar 2008 22:55:32 GMT

While their customer service reps are quite nice, the comapny is too slow to handle issues. Also, the address they list on my credit report and on their website is incorrect.

http://afniupsourcing.com/contact/contact.htm

They state the following.

For collection-related inquiries, contact our Recovery Team at 1.800.371.3645, by mail at Afni, Inc. PO Box 3517, Bloomington, IL 61701 or email at recoveryteam@afninet.com.

This is NOT the correct address. SOmeone needs to sue them again.

http://www.9wsyr.com/content/news/your_stories/story.aspx?content_id=c2fd654e-ef16-49c1-8a0e-87f622d8502a

Re: AFNI - anyone experience this

ngerasimatos — Fri, 07 Mar 2008 22:58:22 GMT

and this is my email I wrote them.

Hello,

I am writing this letter seeking help regarding an account Afni
currently is collecting on. In 2001 I was a victim of identity theft
and as such have been suffering ever since.

Afni currently is collecting on an account that was opened fraudulently without my
knowledge or consent. I have disputed this account multiple times,
sent copies of the following information (FTC theft affidavit,
paperwork from the DA's office in Kern County, California charging
another individual with using my identity, police reports from the
Hunting Beach Police Department, and other various items) and even
sent Afni a debt validation letter.

The letter was signed for and I never received the debt validation paperwork.

To this date the account is still showing on my credit report damaging
my FICO score, and causing undue stress and hardships in my life.

I was advised by the 3 main credit bureaus that I should attempt to
escalate this and as such am writing you this letter. I recently have
filed a grievance with the FTC, BBB, and my local Attorney Generals
office.

I would be more than willing to remove such grievances if this
fraudulently opened account could please be deleted from my credit
bureau.

I also should note, the contact information you have listed on your
website and the credit bureaus is incorrect. When navigating to the
following URL ( http://afniupsourcing.com/contact/contact.htm) or
viewing my credit report the contact address for Afni is listed as
"Afni, Inc. PO Box 3517, Bloomington, IL 61701" to which your customer
service representative have stated is incorrect.

I am looking forward to an uneventful resolution to this situation,
and while I prefer to not use the courts to litigate, I will if
necessary.

http://www.9wsyr.com/content/news/your_stories/story.aspx?content_id=c2fd654e-ef16-49c1-8a0e-87f622d8502a

Nicholas Gerasimatos

Re: AFNI - anyone experience this

homerunstacy — Fri, 07 Mar 2008 23:16:03 GMT

Wow.. great info in this thread. We need a section just for AFNI.

Re: AFNI - anyone experience this

ngerasimatos — Mon, 10 Mar 2008 08:56:20 GMT

AFNI wrote this back 03/09/08 at 9:49PM

Nicholas,

I have forwarded your request to our executive complaint department and asked them to research and rectify this issue. I am traveling this week but have asked for a status update as well.

John O'Donnell
VP RM Operations
JOHNODONNELL@afni.com

Message Edited by ngerasimatos on 03-10-2008 01:56 AM

Re: AFNI - anyone experience this

glamchick — Mon, 10 Mar 2008 14:21:45 GMT

AFNI IS TERRIBLE!!!!!! THE WORST.

I originally disputed them in Jan 08 and they put a duplicate account on my CR bringing me down 27 points

I disputed the both accounts the CB's they verified both accounts!!

Then I wrote a long letter to the CB's explaining what AFNI is doing and Equifax verified both accounts again.

Also, AFNI completely ignored my DV's

I just complained to the BBB. I hope this works.

Re: AFNI - anyone experience this

ngerasimatos — Mon, 10 Mar 2008 19:07:05 GMT

I complained to the BBB, my states Attorney General, and the FTC. If enough of us complain we can shut these terrible people down.

Re: AFNI - anyone experience this

ngerasimatos — Tue, 11 Mar 2008 20:24:05 GMT

My most recent letter to Mr. O'Donnell...

Mr. O'Donnell,

I spoke with a supervisor by the name of Tony today, EID 01806. He
stated that AFNI is currently requesting validation from Verizon
regarding this account and that it is in a pending, hold status.

I find this unacceptable, I have been disputing this account with AFNI
since it has been reported and AFNI has verified it multiple times.
Now, I am being told that AFNI never really verified the account?
After speaking wqith teh FTC I was informaed of the following "The
statute requires that the debt collector obtain verification of the
debt and mail it to the consumer (emphasis mine). Because one of the
principal purposes of this Section is to help consumers who have been
misidentified by the debt collector or who dispute the amount of the
debt, it is important that the verification of the identity of the
consumer and the amount of the debt be obtained directly from the
creditor. Mere itemization of what the debt collector already has does
not accomplish this purpose. As stated above, the statute requires the
debt collector, not the creditor, to mail the verification to the
consumer."

Why would AFNI collect on an item that has been disputed as fraudulent
and NOT fully verify it?

The damage this has done to my credit alone is worth suing over, not
to mention damages, and defamation of character. This has also caused
a great deal of stress, calling and sending letters constantly since
08/07. As I stated previously, I would be more than willing to remove

such grievances if this fraudulently opened account could please be
deleted from my credit bureau.

I am looking forward to an uneventful resolution to this situation,
and while I prefer to not use the courts to litigate, I will if
necessary.

Nicholas