topic Re: New Collection just popped up!!!! Help me please - UPDATE in Mortgage Loans

New Collection just popped up!!!! Help me please

Beasley12 — Thu, 01 Aug 2013 21:03:53 GMT

Last year I did a PFD with Enhanced Recovery. For no reason whatsoever, they decided to put that collection account back on my credit report. It even shows that the collection was paid LAST YEAR but listed on my credit report yesterday. I called Enhanced and explained what happened questioning why they did this and was told that I would have to submit my info for an "investigation". I sent them a copy of my credit report showing the collection along with my address, ssn, etc.

I was just informed that my house is scheduled to be completed by the end of the month with closing scheduled for the first week in September. Somebody please help me figure out what to do. Enhanced told me that it takes three days to complete an investigation and it is then that I will know how they choose to proceed. Should I dispute the account? At this point is it too late to dispute? It is my understanding that you can not have any active disputes on your report. Also....and this is the kicker......there is another account with Enhanced that I PFD. I am scared that this one will pop up too!

Other info:

Date of first Deliquency is sometime in 2009

My Equifax FICO is at 676....a few points above what it was during underwriting. i didnt check the other ones but equifax was used for my loan.

Re: New Collection just popped up!!!! Help me please

toi34 — Thu, 01 Aug 2013 22:54:01 GMT

Quickly file a complaint with CFPB, site "unfair debt collection practice" or whatever option is close to that. Attach a PDF copy of the paid account. CFPB will get you results within 14 days; this should be within your closing timeframe. Do it now!

Re: New Collection just popped up!!!! Help me please

Beasley12 — Thu, 01 Aug 2013 23:52:15 GMT

What is CFPB? have you worked with them before?

Re: New Collection just popped up!!!! Help me please

Anonymous — Sat, 03 Aug 2013 18:19:24 GMT

Consumer Financial Protection Bureau

Re: New Collection just popped up!!!! Help me please

Anonymous — Sat, 03 Aug 2013 23:26:01 GMT

+1 for reporting this to CFPB and also the BBB. I went through the same thing, reported to BBB it was off in a week.

Re: New Collection just popped up!!!! Help me please

Beasley12 — Tue, 06 Aug 2013 00:08:18 GMT

I filed a complaint with both bbb and cfpd last night then called the company today and they said that the account was reported in error and will be removed however they could not tell me how long removal would take. I hope the formal complaints will make them take it off quickly.

Re: New Collection just popped up!!!! Help me please - UPDATE

Beasley12 — Tue, 06 Aug 2013 17:51:31 GMT

As I mentioned yesterday, I called up the company and they told me that they would delete the account. Today I received the company's response to the complaint I filed with the Consumer Financial Protection Bureau. They said that the erroneous reporting of the account was due to a system error and that they submitted a request to delete the account. As of now, the account is only with Equifax. Do anyone of you think that I can call Equifax and ask that they delete it based on that information? What should I say?

Big thank you to toi34 who recommended that I file a complaint with CFPB. I did not know this organization existed until you mentioned them. Thank you!

Re: New Collection just popped up!!!! Help me please

frugalQ — Wed, 07 Aug 2013 00:42:23 GMT

Happy everything worked out. Reminds me of a funny story....

About 12 yrs ago, I pulled my credit report and to my surprise, there were two student loan balances... One was 470k and one was 236k. I nearly passed out. Lol. I didn't know much about credit back then, but I knew enough to call sallie Mae to find out what the fudge was going on. Apparently, there was some error with their reporting tape that month, and everyone's loans on that tape were screwed up. The lady said it was stressful times there because everyone was calling in. Lol

Re: New Collection just popped up!!!! Help me please - UPDATE

toi34 — Wed, 07 Aug 2013 06:32:46 GMT

Thank you @ Beasly! I'm glad it worked ou. All thanks goes to the members of this forum whose insight and advice is invaluable. I learned about the CFPB through other members too, I had never heard of this agency either. Now they are my "to go" agency because I am very impatient.

Re: New Collection just popped up!!!! Help me please

DrJim — Wed, 07 Aug 2013 19:00:53 GMT

Glad it worked out.

If you haven't done so already OPT OUT! It will keep other bottom feeders and trollers from putting something on your report when they see you're applying for a mortgage.

Re: New Collection just popped up!!!! Help me please

Beasley12 — Wed, 07 Aug 2013 19:29:29 GMT

Yes I already did Dr.Jim....I will miss all of those pre approval and prequalified offers of credit though....it boosts the ego...lol But in the end I will have my house and that is all that matters. :-)

Re: New Collection just popped up!!!! Help me please

toi34 — Thu, 08 Aug 2013 00:13:51 GMT

Jefferson Capital and Northland having been soft pulling my Ex since 2011. It wasn't until I applied for a mortgage in July that a few weeks later both sent me dunning notices for CO's from 2003 and 2004. Both collections are beyond the SOL and FCRA. I just sent C&D and as usual they went away.

But...

I wonder if there is anything consumers can do legally to prevent CRA's from sending CA's notice of mortgage app's? Aren't they supposed to be neutral agencies? Didn't EQ jusy get sued by the FTC for selling info?

Re: New Collection just popped up!!!! Help me please

Beasley12 — Mon, 12 Aug 2013 03:06:39 GMT

Thank GOD this is over. I received an alert from myfico. The collection was deleted yesterday.

Re: New Collection just popped up!!!! Help me please

Shogun — Mon, 12 Aug 2013 04:34:59 GMT

@toi34 wrote:
Jefferson Capital and Northland having been soft pulling my Ex since 2011. It wasn't until I applied for a mortgage in July that a few weeks later both sent me dunning notices for CO's from 2003 and 2004. Both collections are beyond the SOL and FCRA. I just sent C&D and as usual they went away.
But...
I wonder if there is anything consumers can do legally to prevent CRA's from sending CA's notice of mortgage app's? Aren't they supposed to be neutral agencies? Didn't EQ jusy get sued by the FTC for selling info?

www.optoutprescreen.com They do sell your info to others, but if you were getting soft pulls from them, then they saw when you were apped for that mortgage and pounced. There's really no way to stop that. You were just lucky it was passed the SOL and CRTP.

Here's an exerpt from EX's own page.

Monitor Unpaid Debt

Customers who've gone into arrears usually become solvent again at some point in time. We'll monitor your debtor accounts and let you know when a customer's ability to pay has improved so you can immediately start working the account again and collect the unpaid balance.