topic Re: Why did I not get alert of new inquiry in myFICO® Product Feedback

Why did I not get alert of new inquiry

Anonymous — Mon, 08 Apr 2013 19:16:11 GMT

Apped for new credit card 4/3 and never have not gotten alert on new inquiry they pulled equifax. Reading the FAQ section says it may take up to 3 days well its been 5 now and no alert on scorewatch. I tried to cancel before the 10 day trial was up last Monday but was on hold for an hour and could not wait. So now I get to pay for something that does not work as promised? Even credit karma will give me an alert the next day and its free.

Re: Why did I not get alert of new inquiry

HiLine — Tue, 09 Apr 2013 00:42:04 GMT

Are you 100% sure they pulled Equifax?

Re: Why did I not get alert of new inquiry

Anonymous — Tue, 09 Apr 2013 04:10:50 GMT

@HiLine wrote:
Are you 100% sure they pulled Equifax?

Yes it was USAA and in thier letter with my fico score it says it pulled Equifax.

Re: Why did I not get alert of new inquiry

Anonymous — Tue, 09 Apr 2013 14:54:46 GMT

I'm experiencing the same thing. I applied for a mortgage with 2 lenders. Both pulled all 3 credit reports and scores. No notification for either inquiries. Each week I get no alert email and that's it. I have the FICO® Quarterly Monitoring. I'm going to cancel it now since it's no use.

Re: Why did I not get alert of new inquiry

llecs — Tue, 09 Apr 2013 16:25:32 GMT

@Anonymous wrote:

@HiLine wrote:
Are you 100% sure they pulled Equifax?
Yes it was USAA and in thier letter with my fico score it says it pulled Equifax.

Are you certain though it was a hard pull? I'd check your EQ report for a soft from USAA. I can't speak to them, but I've had some creditors use a recent report instead of pulling a new one (e.g. NFCU) or pull a soft inquiry. Do you have a CMS that shows hard pulls by EQ to confirm it's on there?

Re: Why did I not get alert of new inquiry

llecs — Tue, 09 Apr 2013 16:27:22 GMT

@Anonymous wrote:
I'm experiencing the same thing. I applied for a mortgage with 2 lenders. Both pulled all 3 credit reports and scores. No notification for either inquiries. Each week I get no alert email and that's it. I have the FICO® Quarterly Monitoring. I'm going to cancel it now since it's no use.

I don't think FICO Quarterly Monitoring alerts to new inquries.

Re: Why did I not get alert of new inquiry

Anonymous — Wed, 10 Apr 2013 00:19:58 GMT

In the letter from them with my fico score it sayed equifax it also had a link to goto equifax and check my report for free. I did goto the equifax site and check my report for free and the inquiry shows up as a hard on the report I have just never recieved any thing from my fico.

@llecs wrote:
@Anonymous wrote:

@HiLine wrote:
Are you 100% sure they pulled Equifax?
Yes it was USAA and in thier letter with my fico score it says it pulled Equifax.
Are you certain though it was a hard pull? I'd check your EQ report for a soft from USAA. I can't speak to them, but I've had some creditors use a recent report instead of pulling a new one (e.g. NFCU) or pull a soft inquiry. Do you have a CMS that shows hard pulls by EQ to confirm it's on there?

Re: Why did I not get alert of new inquiry

llecs — Wed, 10 Apr 2013 02:06:16 GMT

If you see a hard pull on EQ, then certainly SW should have alerted you.

Re: Why did I not get alert of new inquiry

Anonymous — Wed, 10 Apr 2013 12:20:51 GMT

2 new inquiries dropped my score. So I don't get a notification for that? What exact does it monitor then. I though the whole purpose was to monitor inquiries in case of fraud.

Re: Why did I not get alert of new inquiry

llecs — Wed, 10 Apr 2013 13:14:09 GMT

@Anonymous wrote:
2 new inquiries dropped my score. So I don't get a notification for that? What exact does it monitor then. I though the whole purpose was to monitor inquiries in case of fraud.

FICO Quarterly Monitoring (some of us call it TUQM) monitors and alerts quarterly and the alerts come via a new report pull basically. Well, it does have another section for report changes. But any notifications on a new score won't come until the next report generates.

It does monitor your TU report for fraud, but it doesn't use TU for that. They use an outside monitoring service that looks for changes to your phone, address, and other fraud-related items like that.

Re: Why did I not get alert of new inquiry

Anonymous — Wed, 10 Apr 2013 14:03:21 GMT

Then what is the purpose of the weekly update email. I think i'll just cancel it since it doesn't servce the purpose that I thought it would.

Re: Why did I not get alert of new inquiry

llecs — Wed, 10 Apr 2013 16:34:18 GMT

I had TUQM before but I don't recall receiving a weekly e-mail update. I got one with SW, but not TUQM.

IMO TUQM is good if you want to save money. You get the reports quarterly at a discount plus 20% off future TU reports (and I think EQ too, but not sure). IMO, TUQM is not good for monitoring because it doesn't monitor anything, per se.