Tablet Bug

lonelyisland — Sat, 23 Aug 2014 21:36:49 GMT

Hi -

One more bug - sorry I have been checking the redesign all over the place LOL - cannot log-in from the homepage on tablet.

When on my Nexus 7, Android version 4.4 , chrome browser, I get the desktop version of the home page instead of mobile.

That is fine, but it wont let me scroll side to side, or pinch and zoom - meaning I cannot access my account because I cannot view the right side of the screen.

So I had to go to a forum thread I had open on a seperate tab, log-in through the forum, then I was able to click through to my account - which then shows the mobile optimized version of the dashboard and other pages. If you could fix this in an upcoming batch, it would be great.

Thanks!!

Pic: Stuck here, cannot move to the right to log-in- was able to access in the end by going back to the tab on the left, which was in the forums, and clicking through to My Account from there.

Re: Tablet Bug

Anonymous — Mon, 25 Aug 2014 18:18:09 GMT

@lonelyisland wrote:

Hi -

One more bug - sorry I have been checking the redesign all over the place LOL - cannot log-in from the homepage on tablet.

When on my Nexus 7, Android version 4.4 , chrome browser, I get the desktop version of the home page instead of mobile.

That is fine, but it wont let me scroll side to side, or pinch and zoom - meaning I cannot access my account because I cannot view the right side of the screen.

So I had to go to a forum thread I had open on a seperate tab, log-in through the forum, then I was able to click through to my account - which then shows the mobile optimized version of the dashboard and other pages. If you could fix this in an upcoming batch, it would be great.

Thanks!!

Pic: Stuck here, cannot move to the right to log-in- was able to access in the end by going back to the tab on the left, which was in the forums, and clicking through to My Account from there.

Hey there - Yes, I noticed this as well and have let the "powers be" know of this issue. The team is actively working to resolve items as quickly as possible, but it will take some time to get through them all. Thanks for your patience!

topic Tablet Bug in myFICO® Product Feedback

Tablet Bug

Re: Tablet Bug