topic iOS app not updating 3-bureau product in myFICO® Product Feedback

iOS app not updating 3-bureau product

EvilR-T — Mon, 25 Aug 2014 01:40:49 GMT

I signed up for the new 3 report. I am getting emails letting me know about EQ score changes but no alerts on the iphone as well as no score changes.

Re: iOS app not updating 3-bureau product

Anonymous — Tue, 26 Aug 2014 05:30:04 GMT

@EvilR-T wrote:

I signed up for the new 3 report. I am getting emails letting me know about EQ score changes but no alerts on the iphone as well as no score changes.

To clarify, if you purchased the new 3-Bureau Credit Monitoring product, then the iOS app has not yet updated to accomodate the new products. The team is working on it though. Thanks for your patience.

Re: iOS app not updating 3-bureau product

EW800 — Tue, 26 Aug 2014 15:51:06 GMT

Thanks for keeping us updated, Karin. I hope we see the updated iOS app soon! 😄

Re: iOS app not updating 3-bureau product

Anonymous — Wed, 27 Aug 2014 03:00:58 GMT

@Anonymous wrote:
@EvilR-T wrote:
I signed up for the new 3 report. I am getting emails letting me know about EQ score changes but no alerts on the iphone as well as no score changes.
To clarify, if you purchased the new 3-Bureau Credit Monitoring product, then the iOS app has not yet updated to accomodate the new products. The team is working on it though. Thanks for your patience.

Cant wait for the update, we should get like a free month for that xD

Re: iOS app not updating 3-bureau product

EW800 — Wed, 27 Aug 2014 03:48:39 GMT

I am *really* hoping that they do not make us wait too long for the app... Like you, I miss it.

Re: iOS app not updating 3-bureau product

TRC_WA — Sun, 31 Aug 2014 15:06:40 GMT

Thanks for the info.

I myself was wondering why I am no longer getting my iPhone notifications after upgrading to the 3 bureau monitoring.

Re: iOS app not updating 3-bureau product

Anonymous — Wed, 03 Sep 2014 04:33:27 GMT

It took me awhile to figure out that it wasn't updating. Can't wait to see it!

Re: iOS app not updating 3-bureau product

Ysettle4 — Sun, 28 Sep 2014 00:07:29 GMT

I started receiving notifications on my iPhone from the app today. However, when I logged into the app the alerts received were not present and my score did not reflect a change as it does on the desktop version. Looks as if they are making progress

Re: iOS app not updating 3-bureau product

Anonymous — Sun, 28 Sep 2014 04:23:28 GMT

The question remains, why do they think it's all right to charge full price for an incomplete product?