topic Re: Credit Report Account Error in myFICO® Product Feedback

Credit Report Account Error

NycKid175 — Sun, 05 Jun 2016 17:08:56 GMT

I pulled my latest Credit Report 3 days ago and I was looking at my revolving accounts and I noticed an error where I have a Bank of America account together with my Chase account does anybody have any idea why this is happening? That Bank of America account should be separate from my Chase account I called myFICO and they are escalating this error to upper management to see what is going on.

Re: Credit Report Account Error

Revelate — Mon, 24 Aug 2015 07:59:31 GMT

It's just a parse error and likely you have an additional (or missing tradeline) on one of the reports. I get that sometimes on a 3B pull, isn't something to be concerned about other than the display bug.

Re: Credit Report Account Error

NycKid175 — Mon, 24 Aug 2015 21:00:34 GMT

Ohhh ok I see overall this error is not affecting my score in any way I was just wondering why it was displaying my report like that but I really appreciate your help and your information have a great day thanks!

Re: Credit Report Account Error

NycKid175 — Wed, 07 Oct 2015 02:52:12 GMT

So after almost two months I am getting the same error the myFICO customer service keeps insisting for me to contact Experian to fix the problem and I keep telling them that I have contacted Experian several times and they have informed me my report is perfectly fine on their end. Experian gave me a free credit report pull and everything is displaying as it should. However, I keep getting the run around with this issue so today I canceled my membership and I went with Experian's Credit Check Total which is 10x better!