topic Re: TjRe: Clearing alerts needed in myFICO® Product Feedback

Clearing alerts needed

Anonymous — Fri, 07 Apr 2017 12:27:48 GMT

It's useless seeing the same alerts over and over again.

There needs to be done way to set stays on alerts so only the ones you want to see show up.

Having a read, unread, and flagged status for each alert would be nice along with corresponding tabs to view alerts with each of those statuses and an all alerts for those people who like to see everything.

Additional filtering by type of alert would be nice.

This area needs a lot of work to make it useful.

If you made all your developers use the products they are developing, might realize how user unfriendly some of these features are.

TjRe: Clearing alerts needed

Anonymous — Mon, 10 Apr 2017 22:26:14 GMT

Agreed. This is annoying and backward. This is 2017. Fix it.

Re: TjRe: Clearing alerts needed

gabbygail — Wed, 12 Apr 2017 18:50:29 GMT

Totaly agree. Their alert system needs a tremendous amount of work. Mass delete for starters. I don't have the time to click on each one to delete. If anyone is looking to buy this product know that their alert system needs a ton of work.

Re: TjRe: Clearing alerts needed

Anonymous — Tue, 02 May 2017 17:47:50 GMT

I cant even find the delete, if i could i'd sit and do it. I can find no way to clear them off, its kinda tiresome to have 3 years of alerts show up when all i really want is the current month, maybe, and even then probably not so much.

Re: TjRe: Clearing alerts needed

Anonymous — Sat, 10 Feb 2018 14:05:37 GMT

Agreed, I have 90+ alerts and I have to open each one to remove. Add a feature similar to email where you can mark them all read, deleted etc... Also, allow filtering so you can filter by alert type, credit bureau etc...

Thank you!

Re: TjRe: Clearing alerts needed

BungalowMo — Sat, 10 Feb 2018 20:11:56 GMT

Crickets from the FICO team.

Just keep paying & shut up!

Re: TjRe: Clearing alerts needed

Cindy_FICO — Mon, 12 Feb 2018 18:25:20 GMT

wrote:

Agreed, I have 90+ alerts and I have to open each one to remove. Add a feature similar to email where you can mark them all read, deleted etc... Also, allow filtering so you can filter by alert type, credit bureau etc...

Thank you!

We've added this feature to our iOS app and hope to add it to other areas.

Re: TjRe: Clearing alerts needed

gabbygail — Mon, 19 Feb 2018 16:54:25 GMT

Need to add it to your main site as well

Re: TjRe: Clearing alerts needed

Anonymous — Mon, 19 Feb 2018 18:37:54 GMT

Wow the technical aspect of this website has gone from bad to worse over the corse of a few months.

Alerts are disappearing.

Unable to start new topics due to technical error with having to add tags and site not excepting them. (Hence posting this here)

Your editor looks amatuer and low quality in IE at least. No margins or even padding. Quote box and editor are nearly off the page. Editor as three lines with middle line with only one choice.(ABC)

Your check out e commerce system is malfunctioning. Example. Payment goes through and still asking to update payment.

For being a larger company I would think this site would be technically steller. Whatever company is doing your tech support needs to be shown the door. I will be cancelling my account as soon as my mortgage goes through. I'm fastly losing comfident in your ability to offer a functional website for the high cost and to keep my personal data secure.

Re: TjRe: Clearing alerts needed

Anonymous — Sun, 11 Mar 2018 13:15:44 GMT

Don't most people use Android?

Re: TjRe: Clearing alerts needed

Anonymous — Thu, 22 Mar 2018 17:29:04 GMT

Hmm... disappointing to see this thread with so little response. I was going to provide similar feedback. For one, clearing alerts is a huge pain and that alone decreases their value drastically. The other issue is the sheer number of pointless alerts coming in. I don't need an email because the balance changed on one of my accounts. Doesn't that seem like that's how accounts work? At this point, the alerts being sent are just noise and if they were to identify any real issue, I'd likely gloss right over them and not even notice. Is that not half the value of paying for this service? Seeing as this thread is nearly a year old and we've still seen no improvement, I'll have to strongly consider if paying for this product is worthwhile.