https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Error-in-myfico-app/m-p/6751916#M16648 <P>Hello,&nbsp;<a href="https://ficoforums.myfico.com/t5/user/viewprofilepage/user-id/1168857">@HoustonRider</a><A href="https://www-adpvantage.com" target="_self">ADP Vantage</A>&nbsp;</P><P>&nbsp;</P><P>It seems you’ve encountered an issue with the myFICO app. Let’s break it down:</P><P>&nbsp;</P><P><STRONG>Alerts Discrepancy</STRONG>: You received alerts indicating a Transunion score increase of +14 points (in green). However, the beacon scores at the top decreased by 14 points (in red).<BR /><STRONG>Possible Explanations</STRONG>:<BR />Time Zone Difference: One user in a forum suggested that the alerts (+16) might be from the previous day (7/27), while the -16 could be from today (7/28), accounting for time zone differences.<BR />Delayed Updates: The myFICO app can sometimes be behind by a day, and the scores and reasons given may be 24 hours or more apart.<BR />Alerts vs. Score Changes: myFICO alerts don’t necessarily correlate directly with score changes. Alerts trigger based on specific events, but the score change might reflect other factors not monitored by the alert.<BR /><STRONG>Resolution:</STRONG><BR />You’ve already taken the right step by contacting customer service. They should be able to investigate the discrepancy and provide clarity.</P><P>&nbsp;</P><P>Remember, credit scores can be complex, and sometimes even the best apps have their quirks!&nbsp;<BR /><BR /></P><P>Best Regard,<BR />ryan1969</P><P>&nbsp;</P> Tue, 09 Apr 2024 04:25:52 GMT ryan1969 2024-04-09T04:25:52Z https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Error-in-myfico-app/m-p/6736677#M16633 <P>So I get alerts on any changes as some do, I got a few alerts today that showed a Transunion score increase of +14pts (in green)&nbsp;</P><P>&nbsp;</P><P>But instead of the beacon scores at the top increasing +14pts, it was reduced (in red, -14pts).&nbsp;</P><P>&nbsp;</P><P>I mailed customer service, hope they can find the error. Anyone else see any whacky math in the app?&nbsp;<BR /><BR /></P><P>&nbsp;</P> Fri, 02 Feb 2024 19:23:40 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Error-in-myfico-app/m-p/6736677#M16633 HoustonRider 2024-02-02T19:23:40Z https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Error-in-myfico-app/m-p/6751916#M16648 <P>Hello,&nbsp;<a href="https://ficoforums.myfico.com/t5/user/viewprofilepage/user-id/1168857">@HoustonRider</a><A href="https://www-adpvantage.com" target="_self">ADP Vantage</A>&nbsp;</P><P>&nbsp;</P><P>It seems you’ve encountered an issue with the myFICO app. Let’s break it down:</P><P>&nbsp;</P><P><STRONG>Alerts Discrepancy</STRONG>: You received alerts indicating a Transunion score increase of +14 points (in green). However, the beacon scores at the top decreased by 14 points (in red).<BR /><STRONG>Possible Explanations</STRONG>:<BR />Time Zone Difference: One user in a forum suggested that the alerts (+16) might be from the previous day (7/27), while the -16 could be from today (7/28), accounting for time zone differences.<BR />Delayed Updates: The myFICO app can sometimes be behind by a day, and the scores and reasons given may be 24 hours or more apart.<BR />Alerts vs. Score Changes: myFICO alerts don’t necessarily correlate directly with score changes. Alerts trigger based on specific events, but the score change might reflect other factors not monitored by the alert.<BR /><STRONG>Resolution:</STRONG><BR />You’ve already taken the right step by contacting customer service. They should be able to investigate the discrepancy and provide clarity.</P><P>&nbsp;</P><P>Remember, credit scores can be complex, and sometimes even the best apps have their quirks!&nbsp;<BR /><BR /></P><P>Best Regard,<BR />ryan1969</P><P>&nbsp;</P> Tue, 09 Apr 2024 04:25:52 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Error-in-myfico-app/m-p/6751916#M16648 ryan1969 2024-04-09T04:25:52Z