topic Re: Scorewatch messed up in myFICO® Product Feedback

Scorewatch messed up (update)

Anonymous — Sun, 15 Jun 2008 17:26:54 GMT

I purchased a report today at 9 am and 2:30pm I get an alert for 6/9 saying an account posted and made my score changed. Thanks for the instant notification. I bet if I hadn't purchased another report I wouldn't haven't gotten an alert at all.

Message Edited by JDeans on 06-15-2008 10:26 AM

Re: Scorewatch messed up

Anonymous — Thu, 12 Jun 2008 18:47:59 GMT

Same thing happened to us the other day.

Latest snafu is an e-mail alert stating that an activity happened that wasn't on the website!!

We got an e-mail alert stating that a PR had changed ... logged in (even bought another SP pull) and no credit alert!! Wasted another SP. Rats.

Re: Scorewatch messed up (update)

Anonymous — Sun, 15 Jun 2008 17:27:58 GMT

An update, I just received an alert today that two accounts balances have increased so maybe it's starting to work now. The one account I just reactivated after almost 5 years of no activity.

Re: Scorewatch messed up (update)

marty56 — Sun, 15 Jun 2008 19:49:29 GMT

Funny, I just got an alert also about an INQ.

Re: Scorewatch messed up (update)

Anonymous — Wed, 25 Jun 2008 22:27:07 GMT

I got an alert that my EQ score had dropped 19 points! Did a new pull and another direct from EQ and no new items posted. In fact some negative accounts had dropped off. Im confused. Anybody got a clue?

Re: Scorewatch messed up (update)

Anonymous — Fri, 27 Jun 2008 13:13:10 GMT

No clue at all. I had to purchase EQ to see my score change. I have received no alerts since early June, although there has been significant change to my score in the last 21 days. I have the alerts set to notify me vial text and email. I have checked my email spam and junk folder and there are no alerts there. This SW is costing a lot of money. I love the service, but I'm concerned that it is not working.