topic Re: no SW alert after new account or decrease on my utility??? in myFICO® Product Feedback

no SW alert after new account or decrease on my utility???

chekz — Sun, 31 Aug 2008 06:02:56 GMT

Hello myFico crew. I havent had an alert since 8/10 and i know it doesnt seem that long however since then a new account was added and i went from a 30% utility to about 1% and nothing has been updated. Also when i sign up for my yearly subscription to SW i only received 1 power report. Wasnt i suppose to receive 2. I dont know if it has to do with the time that i did my trial which was over 6 or 7 months before i payed my subscription.

Re: no SW alert after new account or decrease on my utility???

haulingthescoreup — Sun, 31 Aug 2008 12:04:34 GMT

When was the new account added? Do you know if it has posted to EQ yet?

There is always a delay of several days on any of the monitoring services --SW, TrueCredit, and the rest --between when the triggering event occurs and the alert goes out.

Re: no SW alert after new account or decrease on my utility???

chekz — Sun, 31 Aug 2008 18:56:36 GMT

i dont remember the exact date but i know it was right after the 10.

Re: no SW alert after new account or decrease on my utility???

haulingthescoreup — Sun, 31 Aug 2008 20:35:37 GMT

What is the account? (AmEx credit card, new car loan, etc.)

Some new accounts report immediately --Bank of American and Barclays/Juniper are great about this --and others take what seems like forever, AmEx and HSBC being among the worst. Until your new creditor reports the new account to the credit bureaus, and until the credit bureaus add it to your reports, nothing will change with util and scores, and no alert can go out.

Re: no SW alert after new account or decrease on my utility???

chekz — Sun, 31 Aug 2008 21:08:49 GMT

its a CapOne....and what about my 2nd power report that i was suppose to get when i purchased? Because if its counting my trial then i should of receive my 2 new ones then since its already been over a year since i did my trial i think. EDIT: well actually its going to be a year in Sep 13. So with that been said i should expect 2 power reports then correct? Thanks for helping me by the way.

Message Edited by chekz on 08-31-2008 02:08 PM

Re: no SW alert after new account or decrease on my utility???

haulingthescoreup — Sun, 31 Aug 2008 22:44:01 GMT

When you first bought SW, you got a report then, right? Have you pulled another one? Does your screen say that you still have one?

The two reports include the one that you get immediately, plus one pre-paid that is waiting to be used.

You might need to call CS on Tuesday and see if they can determine anything on their end.

I *think* (just think) that Cap1 might be one of the poky ones, but I don't know for sure. Hoping someone else pops in on this--

Cap1 folks, how long does it usually take for a new card to show up on your reports?

edit to add: You might need to start a separate post, probably on Credit Cards, asking what the typical report time for a new Cap1 card is. There's not all that much traffic here on this forum. GL

Message Edited by haulingthescoreup on 08-31-2008 03:44 PM

Re: no SW alert after new account or decrease on my utility???

chekz — Mon, 01 Sep 2008 03:23:48 GMT

yea thanks....and no i dont have a free report. Thats what i found weird when i payed for it.

Re: no SW alert after new account or decrease on my utility???

Barry — Tue, 02 Sep 2008 20:21:49 GMT

chekz wrote:
yea thanks....and no i dont have a free report. Thats what i found weird when i payed for it.

Hi chekz....Looks like a free report was added to your SW subscription. Let us know if that new CapOne is on your report after you pull it.

Re: no SW alert after new account or decrease on my utility???

chekz — Fri, 05 Sep 2008 03:20:23 GMT

yea i called customer service and i was suppose to have gotten it when i first payed for my yearly subscription. Im waiting for my credit cards to post so i can run my report. I was owing 600 on Chase, 600 on CapOne and 600 on Macys and i just PIF all of them and my score still hasnt been updated.

Re: no SW alert after new account or decrease on my utility???

chekz — Fri, 05 Sep 2008 03:24:05 GMT

ok so i just gave in and ran it. Something is fishy with SW. My score was 665 and when i just ran my report it is now 682 with no update? whats up with that? And my PIF payments have yet to post either on my report so i expect it to go up anytime now.

Message Edited by chekz on 09-04-2008 08:24 PM

Re: no SW alert after new account or decrease on my utility???

Barry — Fri, 05 Sep 2008 17:22:42 GMT

chekz wrote:
ok so i just gave in and ran it. Something is fishy with SW. My score was 665 and when i just ran my report it is now 682 with no update? whats up with that? And my PIF payments have yet to post either on my report so i expect it to go up anytime now.

Message Edited by chekz on 09-04-2008 08:24 PM

As for why no alert when your score hit 682....

1. What was your target score at that time?

2. Keep in mind that SW monitors score changes every 7-10 days, so it may have been less than that amount of time since your score reached 682.

Re: no SW alert after new account or decrease on my utility???

chekz — Fri, 05 Sep 2008 22:06:40 GMT

my target score is 700 and has been 700 for a few months. And i dont think it has to do with 7-10 days since nothing new was reported.It still shows me balance of 1300 and i already payed that balance. I used Fico Score Simulator and with paying off that balance my score should be between 722-762 when all of that is reported.

Re: no SW alert after new account or decrease on my utility???

haulingthescoreup — Fri, 05 Sep 2008 22:43:18 GMT

The score alerts get triggered when your score change crosses the target. 665 --> 682 didn't cross 700.

Don't think of it as a target (they really ought to change that term, IMO); just reset it to your current score of 682. If your score changes in either direction, it will move away from and cross it, and an alert will be generated.

It makes my ears ring to think about this, but it does work.

As for the balance pay-down, congrats! Once your lender sends the info to the credit bureaus (CRA's) and they update, you should get another increase. I've noticed that EQ is currently the last to update on my reports, taking about 6 days more that EX.

Re: no SW alert after new account or decrease on my utility???

chekz — Fri, 05 Sep 2008 23:07:19 GMT

thanks....but even though i didnt pass my goal of 700, shouldnt it had been updated on Score Watch when i log in? (receiving or not receiving alerts doesnt really bother me, as long as i can see my updated score on score watch. )

Message Edited by chekz on 09-05-2008 04:07 PM

Re: no SW alert after new account or decrease on my utility???

haulingthescoreup — Fri, 05 Sep 2008 23:30:30 GMT

The only time that your displayed FICO EQ score will change is when you get a Scorewatch alert, or when you pay to pull a new report and score. Otherwise, it will just show the same old score, as do TU and EX. That's why it's a good idea to reset your target score every time that you know that your current score has changed.

Re: no SW alert after new account or decrease on my utility???

chekz — Fri, 12 Sep 2008 04:55:29 GMT

ok back again....so i just pulled my transunion and i know for a fact my scores have gone up since CapOne already reported. But i still havent gotten updated on my Equifax score. Once Chase and Macys post it would go up even more. This is starting to bother me, im looking into purchasing a car but this is holding me back. I dont want to risk a hit unless i know im going to get it.