topic Re: SW Alert Issue in myFICO® Product Feedback

SW Alert Issue

Barry — Mon, 20 Jul 2009 22:38:01 GMT

Score Watch subscribers may want to be aware that alerts did not go out today due to some processing issues at Equifax. I'll keep you posted as to when the alerts will resume.

Re: SW Alert Issue

aquatic1 — Mon, 20 Jul 2009 23:03:43 GMT

thank you for the update. I love that you all will freely let everyone know whats going on!!!!

Re: SW Alert Issue

Barry — Tue, 21 Jul 2009 21:17:31 GMT

I'm glad to be able to report that the SW alerts have resumed as of today. Those that should have gone out yesterday will be sent today.

Thanks for your patience, SW subscribers!

Re: SW Alert Issue

Anonymous — Wed, 22 Jul 2009 23:13:45 GMT

I did an online app with Cabela's Visa last night, and everything I've read states they pull EQ. I figured I'd have some sort of alert today, but none. I know it's pretty much instantaneous that EQ would have the info & probably record it. So does it take some time for SW to get updated from EQ or is it maybe due to the glitch?

Thanks

Re: SW Alert Issue

Anonymous — Wed, 22 Jul 2009 23:23:55 GMT

@Anonymous wrote:
I did an online app with Cabela's Visa last night, and everything I've read states they pull EQ. I figured I'd have some sort of alert today, but none. I know it's pretty much instantaneous that EQ would have the info & probably record it. So does it take some time for SW to get updated from EQ or is it maybe due to the glitch?

Thanks

So goes... I no sooner clicked post, and 7 seconds later I got the alert. Score dipped 7 points because of IQ - ouch. You know how the saying goes - be careful what you wish for...

Re: SW Alert Issue

Anonymous — Thu, 23 Jul 2009 22:55:43 GMT

@Barry wrote:
I'm glad to be able to report that the SW alerts have resumed as of today. Those that should have gone out yesterday will be sent today.

Thanks for your patience, SW subscribers!

I can't understand why SW is not alerting me about changes that occurred on my accounts since a week ago.

Three of my accounts in dispute are now showing current but SW has always been quick in picking up these changes before, I don't know why it seems dead at this point.

I believe those changes must have improved my EQ score somewhat.

Re: SW Alert Issue

Barry — Sat, 25 Jul 2009 15:40:43 GMT

scrambler wrote:

@Barry wrote:
I'm glad to be able to report that the SW alerts have resumed as of today. Those that should have gone out yesterday will be sent today.

Thanks for your patience, SW subscribers!
I can't understand why SW is not alerting me about changes that occurred on my accounts since a week ago.

Three of my accounts in dispute are now showing current but SW has always been quick in picking up these changes before, I don't know why it seems dead at this point.

I believe those changes must have improved my EQ score somewhat.

Hi scrambler....While I would caution you on assuming that accounts coming out of a disputed status and that are now showing current will necessarily improve your score, there's one way to find out. Since it's been a while since you pulled your EQ, there's a free report for you to check. Good luck!

Re: SW Alert Issue

aquatic1 — Sun, 26 Jul 2009 00:06:34 GMT

@Anonymous wrote:
@Barry wrote:
I'm glad to be able to report that the SW alerts have resumed as of today. Those that should have gone out yesterday will be sent today.

Thanks for your patience, SW subscribers!
I can't understand why SW is not alerting me about changes that occurred on my accounts since a week ago.

Three of my accounts in dispute are now showing current but SW has always been quick in picking up these changes before, I don't know why it seems dead at this point.

I believe those changes must have improved my EQ score somewhat.

I feel you on this. I added a new card and still nothing! The last alert I received from SQ or TU quarterly was over a month ago. I have been approved for a cc as well as its inquiry on TU and also a collection that was not listed in my collections section on EQ was deleted and STILL not one alert. Its very frustrating. Even if it lowered my score it would be better to know than to not know......I want to scream sometimes!!!!!!!!

Re: SW Alert Issue

Anonymous — Mon, 27 Jul 2009 01:31:41 GMT

Does the SW/FQM work right then? I mean if I just wanted an occassional CR/Score from TU, I'd just purchase as needed, not subscribe for the whole year...

According to my CreditKarma account, my TU FAKO dropped a few points a few days ago but I did not get an alert/score change from FQM, so I'm not sure... I'm in the process of disuting a collection and would like to know if the CA posted it - it wasn't there before, and maybe this caused the drop at CK? Or, it could be because I opened a new account & it posted, or because I consolidated my student loans & they reported, etc. Anyway, no alerts, but according to CK my TU CR has changed - heard nothing from myFICO?

Re: SW Alert Issue

Anonymous — Mon, 27 Jul 2009 01:38:01 GMT

@Anonymous wrote:
Does the SW/FQM work right then? I mean if I just wanted an occassional CR/Score from TU, I'd just purchase as needed, not subscribe for the whole year...

According to my CreditKarma account, my TU FAKO dropped a few points a few days ago but I did not get an alert/score change from FQM, so I'm not sure... I'm in the process of disuting a collection and would like to know if the CA posted it - it wasn't there before, and maybe this caused the drop at CK? Or, it could be because I opened a new account & it posted, or because I consolidated my student loans & they reported, etc. Anyway, no alerts, but according to CK my TU CR has changed - heard nothing from myFICO?

OK, I just went back to my account to FQM. I was under assumption that this was a real-time or at least daily monitoring - is it just quarterly monitoring? In other words, do the "alerts" only update quaterly with your report?

Re: SW Alert Issue

Anonymous — Mon, 27 Jul 2009 02:29:44 GMT

@Anonymous wrote:
@Anonymous wrote:
Does the SW/FQM work right then? I mean if I just wanted an occassional CR/Score from TU, I'd just purchase as needed, not subscribe for the whole year...

According to my CreditKarma account, my TU FAKO dropped a few points a few days ago but I did not get an alert/score change from FQM, so I'm not sure... I'm in the process of disuting a collection and would like to know if the CA posted it - it wasn't there before, and maybe this caused the drop at CK? Or, it could be because I opened a new account & it posted, or because I consolidated my student loans & they reported, etc. Anyway, no alerts, but according to CK my TU CR has changed - heard nothing from myFICO?
OK, I just went back to my account to FQM. I was under assumption that this was a real-time or at least daily monitoring - is it just quarterly monitoring? In other words, do the "alerts" only update quaterly with your report?

I guess I found my answer:

Credit Monitoring

Quarterly FICO® credit score and report monitoring

I'm all good though. Thanks.