topic TU monitoring issues in myFICO® Product Feedback

TU monitoring issues

Anonymous — Tue, 08 Sep 2009 13:47:30 GMT

I just tried to set this up and got a message saying that there is not enough information to tabulate a score...I know this isn't true because I just ordered a report through their website last month and has 3 credit cards reporting as well as a couple collection accounts. Is there a glitch in the system? Is my card still going to be charged?

Re: TU monitoring issues

llecs — Tue, 08 Sep 2009 13:56:53 GMT

There are minimum scoring requirements. See if any of these apply:

At least one account that has been open for six months or more
At least one undisputed account that has been reported to the credit bureau with in the past six months
No indication of deceased on the credit report (Please note: if you share an account with another person this may affect you if the other account holder is reported deceased).

Are the 3 cards you have open and being used?

If they couldn't provide a score then you won't be charged. You may see a pending charge but it won't settle and it will go away in a hurry.

Re: TU monitoring issues

Anonymous — Tue, 08 Sep 2009 14:05:25 GMT

3 open and being used cards that are between 2 and 2 1/2 years old.

No deceased on any accounts.

Re: TU monitoring issues

llecs — Tue, 08 Sep 2009 14:59:48 GMT

I would contact myFICO Customer Care and ask them what's up. The only other thing I can think of is a fraud alert or a credit freeze in place on your file. Other than that, I don't know.