topic Waiting on the phone to identify myself in myFICO® Product Feedback https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/36552#M841 <DIV>... for 20 minutes so far.</DIV><DIV>&nbsp;</DIV><DIV>With one horrible song playing over and over and over again.</DIV><DIV>&nbsp;</DIV><DIV>It's some old western folk song or something. It has lots of dramatic pauses in it so that you keep thinking someone is going to pick the phone up. But nooooooo.....</DIV><DIV>&nbsp;</DIV><DIV>What sadist came up with this idea?</DIV><DIV>&nbsp;</DIV><DIV>I'm about ready to give up on the whole thing.</DIV> Sat, 21 Jul 2007 17:07:51 GMT Anonymous 2007-07-21T17:07:51Z Waiting on the phone to identify myself https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/36552#M841 <DIV>... for 20 minutes so far.</DIV><DIV>&nbsp;</DIV><DIV>With one horrible song playing over and over and over again.</DIV><DIV>&nbsp;</DIV><DIV>It's some old western folk song or something. It has lots of dramatic pauses in it so that you keep thinking someone is going to pick the phone up. But nooooooo.....</DIV><DIV>&nbsp;</DIV><DIV>What sadist came up with this idea?</DIV><DIV>&nbsp;</DIV><DIV>I'm about ready to give up on the whole thing.</DIV> Sat, 21 Jul 2007 17:07:51 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/36552#M841 Anonymous 2007-07-21T17:07:51Z Re: Waiting on the phone to identify myself https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/36574#M842 <DIV>Is this a credit related call?&nbsp; <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://ficoforums.myfico.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></DIV> Sat, 21 Jul 2007 17:56:36 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/36574#M842 MidnightVoice 2007-07-21T17:56:36Z Re: Waiting on the phone to identify myself https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/37395#M847 At least you got in. All I ever get is a busy signal. I'm getting a little concerned and a lot hot under the collar. Patti Mon, 23 Jul 2007 17:22:48 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/37395#M847 Anonymous 2007-07-23T17:22:48Z Re: Waiting on the phone to identify myself https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/89949#M1431 <DIV>Sorry to hear that you were waiting on the line for 20 minutes for a customer service representative.&nbsp; The hours that they are available is Mon-Fri from 8:00am-8:00pm and Sat from 9:00am-6:00pm central standard time so maybe I would try back later in the evening or on Sat when there less busy.&nbsp; Hope this helps.</DIV> Thu, 01 Nov 2007 21:08:32 GMT https://ficoforums.myfico.com/t5/myFICO-Product-Feedback/Waiting-on-the-phone-to-identify-myself/m-p/89949#M1431 Anonymous 2007-11-01T21:08:32Z