topic Re: Credit Control Corp./Cox Communications Paid Collection HELP! in Rebuilding Your Credit

Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Thu, 09 Dec 2010 18:43:34 GMT

Has anyone had success removing Credit Control Corp from their CRs??

My situation sucks. I had an old cable bill from Cox from 2007. Credit Control Corp of course listed it as TWO separate accounts on my CRs (one for cable and one for the bill).

I thought that if I paid Cox directly I could dispute with CCC and have them remove it. I was wrong. They are now showing up as paid. I sent GW letters to the higher ups at Cox and had the matter looked into for me. After several days of deliberation they declined to have the two entries removed.

I also tried to dispute with the CRAs and they all came back verified.

I am really bummed out. What should I do?

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

IMPROVELIFE — Fri, 10 Dec 2010 06:22:30 GMT

I am in the process of trying to have them delete a couple of TL's for payment; I'll let you know how it goes

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

masseye — Fri, 10 Dec 2010 15:56:11 GMT

I tried last yr on a 56 dollar Cox bill for them to only tell me no and to update the file to current... aargghh...so please let me know if you have any luck.

Thanks

masseye

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Tue, 14 Dec 2010 00:29:30 GMT

Thanks guys keep me posted. Any info would be great. What a PITA

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

RobertEG — Tue, 14 Dec 2010 04:20:40 GMT

Kinda confusing.

I presume that Cox was the OC, and that CCC is a debt collector, who then reported a CA?

If so, if you paid the OC, that indicates that the OC still owned the debt, and that the CA was just an assigned debt collection agent for the OC.

If you paid the OC, that does not invalidate the accuracy of the prior reporting of the CA by the debt collector. Derogs are not negated by later payment of the debt. So the CRA saw no evidence of the inaccuracy of their actual reporting. Payment of debt is not evidence of inaccuacy of prior reporting by either the OC or debt collector.

I dont see any disputable issues.

Remaining course is GW letters.

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Thu, 27 Jan 2011 22:16:53 GMT

I hired [Edited]on 12-20-2010 and I just got a letter from TransUnion saying my Credit Control Corp/ Cox bad mark was deleted. I just Goggled Credit Control Corp to make sure it was for the Cox bad mark and it was. I used these guys back on 07 to get a bad mark off and they left me with perfect credit and when Cox popped up in December I gave them a try again and it took them 1 month and 4 days to get it removed. And no I don' work for them or even know them except for when I used them. The contact info is below. Good luck

Steve

[Edited]

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

IMPROVELIFE — Fri, 28 Jan 2011 06:08:09 GMT

Steve, can you pm me the information? Thanks in advance

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Tue, 17 May 2011 22:54:44 GMT

I recently was given two collection accounts (one for the cable box and one for the bill) on each of my three credit bureaus. They did show as paid and I was very pissed off because I didn't even know I owed money. The employee told me that my account was paid when I cancelled and didn't let me know that I had to bring the box back. I swear they do this to F you over. When I received the collection account notice, after not even receiving a bill or a notice that my action was needed to avoid collections, the Credit Department at Cox told me to call Credit Control Corp.. When I did, CCC told me to call Cox back and ask them what to do. They pretty much told me that even though I was told my account was paid off, they will not delete the collection from any bureau. I was furious. I disputed all 6 collections (2 on each bureau) by calling the Credit Information Hotline for my credit managing company, and they were all taken off. I then called the same person from the credit department at Cox and told him that he was wrong and that he should get some more training before telling former customers that the dings wouldn't be taken off no matter who was at fault. I talked to him about 6 times, and he would always sigh like I was wasting his time, and then would say something like, "well, before you interrupted me, I was going to tell you that there is nothing we can do for you." Done with Cox!

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Tue, 31 May 2011 20:17:59 GMT

Hey everyone,

Just wanted to update that I went through ACA International and had these all removed from my reports. I typed up a long story to them online, and faxed them my receipt from Cox Communications. The entries were removed within 48 hours!!!

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

pmarti8 — Tue, 31 May 2011 23:32:11 GMT

They can most certainly recall the debt from the collector at their discretion (have you returned the equipment and paid the final bill?) It certainly won't happen if you are insulting the employees however.

Why didn't you receive the final bill or the subsequent collection letter? Did you not provide your forwarding address? I know from experience that accounts you immediately try to rectify once being made aware of the delinquency they are good about removing the notation if you are kind, courteous, and more importantly take some ownership in the matter (not that I'm saying you are at fault by the way).

I think you will have a better chance of getting the collector to delete than Cox. If you haven't paid them neogiate a PFD if you have, GW them until they are tired of wasting their time responding to a customer who has already paid.

Good luck.

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Mon, 02 Jul 2012 19:09:06 GMT

Hello, I need to have a paid $61.00 Cox bill removed from all 3 credit bureaus asap!! Did you talk to anyone at ACA International?? Where can I write an email and who do I Send it to? Frustrating!!! This is the only negative I have on my credit!! Please help

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Mon, 02 Jul 2012 19:37:01 GMT

no, I didn't talk to anyone. I submitted my whole story online on ACA's website including printouts of my receipts when I paid Cox directly. ACA followed up with me really quickly.

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Tue, 03 Jul 2012 02:25:48 GMT

These folks agreed to PFD last week. Paid the full balance on a 6.5 year old account.

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Tue, 03 Jul 2012 03:06:21 GMT

Got It! Thank you,

I will email ACA regarding a paid cable bill for
$61.00 from Cox! Thanks again

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Tue, 03 Jul 2012 03:10:46 GMT

Was it removed from your credit after you paid it??

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Tue, 03 Jul 2012 03:17:18 GMT

It was removed from my credit after I filed the complaint with ACA.

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Sat, 28 Jul 2012 18:05:02 GMT

Does ACA remove the marks once you pay Credit Control Corp? I just looked them up and I see the area to do an online complaint. Is this the area you all went to? Cox Cable and Credit Control Corp have made my life miserable for the last year. Neither of these people want to cooperate. It's like they intentionally want to ruin my credit. Not happy at all with either of them.

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Jadakyss — Tue, 31 Jul 2012 18:15:16 GMT

I recently (2 weeks ago) had a Cox/Credit Control Corp deletion with a simple email. I literally took about 2 hours after my email and everything was in motion and I was receiving an phone call from Cox with an apology and an email from Credit Control Corp with my deletion letter.

Re: Credit Control Corp./Cox Communications Paid Collection HELP!

Anonymous — Tue, 31 Jul 2012 18:28:17 GMT

I typed up a long and threatening letter to Credit Control Corporation. I demanded they send me proof that I deserve the collections on my credit report. I also added that I never received a final bill. Within a couple weeks, all 6 (2 on each credit agency for the Box and the bill) collections were removed. I was not nice, and I didn't have to be. I told them I would take legal action if they didnt' respond to me within 30 days. You need to be assertive, not aggressive, when dealing with companies like Cox and CCC.

Re: Credit Control Corp/Cox Communications Paid Collection HELP!

Anonymous — Sun, 23 Sep 2012 19:01:31 GMT

Can you PM me your contact info for Credit Control?