topic Re: Capital One Goodwill Letter Success! in Rebuilding Your Credit

Capital One Goodwill Letter Success!

Anonymous — Mon, 26 Sep 2011 06:57:32 GMT

After reading through this forum over the past several months I decided to try my hand at a goodwill letter (I modified one I found online). This was in regards to an old Capital One credit card account. I sent the letter a few weeks ago and got a reply in the mail yesterday.... and they deleted the account from all 3 credit bureaus! Below is a copy of the letter I sent them if anyone else wants to use it!

To Whom It May Concern:

I have been a loyal card member of Capital One for 7 years and couldn’t be happier with my decision to join the Capital One Family. You’ve always offered some of the most competitive rates and rewards programs and have always provided excellent customer service.

Unfortunately, in January of 2005, I took advantage of our relationship and failed to submit my monthly payment on time. It was an exceptionally busy and chaotic time in my life as I was balancing graduating college, moving, and finding a full time job. I fully respect my obligations to Capital One and have repaid every penny I owe and am now working diligently to amend my relationship with you and regain your trust. I have since opened a personal credit card account in June of 2010 and a business credit card account in May of 2011 and haven’t been late ever on either account.

Recently, I have begun the search for a home it has come to my attention that the charge off with Capital One (from June of 2005) may negatively affect my chances of obtaining competitive financing. As you may know, FICO scores and credit history are being used more and more in the mortgage lending industry.

I know this will fall off my credit report automatically in January of 2012, which is only a few months away, but in light of my renewed focus and demonstrated commitment to rebuilding trust with your company, I am requesting that you give me a second chance at a positive credit rating by deleting the charge off as reported on my three major credit bureau files (Experian, TransUnion, & Equifax). I sincerely hope Capital One believes in their customers and I humbly request your consideration to allow me to pursue the house of my dreams. I appreciate your time and hope for a gesture of goodwill and to continue doing business with Capital One.

Regards

Re: Capital One Goodwill Letter Success!

tennisfan78 — Mon, 26 Sep 2011 09:51:24 GMT

Hi, Congratulations!! And thank you for sharing the info.

Re: Capital One Goodwill Letter Success!

CS800 — Mon, 26 Sep 2011 14:13:43 GMT

It's rare for Cap One to be goodwill friendly but I was successful in getting them to remove a 30 date late that was in 2010.

Happy for you

Re: Capital One Goodwill Letter Success!

MsTucker09 — Mon, 26 Sep 2011 17:00:26 GMT

i was actually able to get cap 1 to delete 2 60 day lates from 2007 in 2008!!!! They are really understanding

@CS800 wrote:
It's rare for Cap One to be goodwill friendly but I was successful in getting them to remove a 30 date late that was in 2010.

Happy for you

Re: Capital One Goodwill Letter Success!

Guava — Mon, 26 Sep 2011 17:11:14 GMT

Congrats! Thanks for sharing your letter with us!

Re: Capital One Goodwill Letter Success!

Anonymous — Mon, 26 Sep 2011 17:32:38 GMT

Did you mail this to the address listed on your credit report, or some other address?

Re: Capital One Goodwill Letter Success!

CS800 — Mon, 26 Sep 2011 18:17:42 GMT

Now if I can get DCU to remove some 30 (about 4) days late, I will be golden but so far no luck.

Re: Capital One Goodwill Letter Success!

Anonymous — Tue, 27 Sep 2011 13:12:13 GMT

I sent it to the following address......

Capital One, ATTN: Customer Relations
PO Box 30281
Salt Lake City, UT 84130

Re: Capital One Goodwill Letter Success!

Mrvlhro — Tue, 27 Sep 2011 15:31:02 GMT

This is an awesome post! Do you think this will work if the card companies I write this letter to, I'm not currently banking with them at the moment? I had a bad account with first premier bank and capital one and I would like to see if they will remove my old account I had with them but I don't have cards with them any longer..

Re: Capital One Goodwill Letter Success!

Anonymous — Wed, 28 Sep 2011 12:22:42 GMT

I would definitely try it out. And if they say no, try again and again.

Re: Capital One Goodwill Letter Success!

Anonymous — Wed, 28 Sep 2011 15:01:44 GMT

@Anonymous wrote:
I would definitely try it out. And if they say no, try again and again.

Agreed! It sometimes take several attempts. Don't get disheartened if you need to repeat.

Re: Capital One Goodwill Letter Success!

Mrvlhro — Thu, 29 Sep 2011 19:20:49 GMT

Wouldn't calling be more effective? What if the letter doesn't get to the person it's intended for?

Re: Capital One Goodwill Letter Success!

Mrvlhro — Thu, 29 Sep 2011 19:47:23 GMT

Sorry to double post, but I have a problem with this whole Goodwill letter thing. I can't understand how this works so easily. I just called Target to remove two 30 day late payments I had with them and they weren't hearing it. The only thing they were willing to do is credit me back the $35 late fee that they charged me. Also, they they aren't in control of getting rid of something on my report, that's the bureaus job. I don't know how these letters worked for you guys. I wrote out 5 letters and I'm going to send them anyway but Im really going to cross my fingers on this one.

Re: Capital One Goodwill Letter Success!

MarineVietVet — Thu, 29 Sep 2011 20:24:24 GMT

@Mrvlhro wrote:
Sorry to double post, but I have a problem with this whole Goodwill letter thing. I can't understand how this works so easily. I just called Target to remove two 30 day late payments I had with them and they weren't hearing it. The only thing they were willing to do is credit me back the $35 late fee that they charged me. Also, they they aren't in control of getting rid of something on my report, that's the bureaus job. I don't know how these letters worked for you guys. I wrote out 5 letters and I'm going to send them anyway but Im really going to cross my fingers on this one.

The CRA's can only report the information the creditors send to them. All a creditor has to do is not report a late payment, charge off, collection, etc. Of course convincing the creditor to do such a thing is the hard part just as you and many others experience. But GW's do work. The trick is to not give up.

From a BK years ago to:
EX - 3/11 pulled by lender- 835, EQ - 2/11-816, TU - 2/11-782

"Some people spend an entire lifetime wondering if they've made a difference. The Marines don't have that problem".

Re: Capital One Goodwill Letter Success!

Anonymous — Fri, 30 Sep 2011 03:20:59 GMT

@MarineVietVet wrote:
@Mrvlhro wrote:
Sorry to double post, but I have a problem with this whole Goodwill letter thing. I can't understand how this works so easily. I just called Target to remove two 30 day late payments I had with them and they weren't hearing it. The only thing they were willing to do is credit me back the $35 late fee that they charged me. Also, they they aren't in control of getting rid of something on my report, that's the bureaus job. I don't know how these letters worked for you guys. I wrote out 5 letters and I'm going to send them anyway but Im really going to cross my fingers on this one.
The CRA's can only report the information the creditors send to them. All a creditor has to do is not report a late payment, charge off, collection, etc. Of course convincing the creditor to do such a thing is the hard part just as you and many others experience. But GW's do work. The trick is to not give up.

From a BK years ago to:
EX - 3/11 pulled by lender- 835, EQ - 2/11-816, TU - 2/11-782

"Some people spend an entire lifetime wondering if they've made a difference. The Marines don't have that problem".

Well stated!!!!

Re: Capital One Goodwill Letter Success!

Anonymous — Tue, 26 Jun 2012 16:48:50 GMT

What physical addresses did you use? I am getting ready to send out a wave of GW letters to get 2 30's removed from my record.

Re: Capital One Goodwill Letter Success!

MarineVietVet — Tue, 26 Jun 2012 16:55:11 GMT

@Anonymous wrote:
What physical addresses did you use? I am getting ready to send out a wave of GW letters to get 2 30's removed from my record.

The OP hasn't been back online since this thead was started so you might not get an answer. Hopefully you will.

Re: Capital One Goodwill Letter Success!

2NE1 — Tue, 26 Jun 2012 23:23:39 GMT

@Anonymous wrote:
What physical addresses did you use? I am getting ready to send out a wave of GW letters to get 2 30's removed from my record.

OP does mention the address that was used:

Attn: Customer Relations
Capital One
P.O. Box 30281
Salt Lake City, UT 84130

Re: Capital One Goodwill Letter Success!

Anonymous — Tue, 07 Aug 2012 09:17:08 GMT

Hi,

I am curious if you faxed or mailed this letter and if so, what is the number/address? Thanks!

-- Adam

Re: Capital One Goodwill Letter Success!

OdessaTX — Sun, 13 Oct 2013 02:54:01 GMT

Wish me luck! I am going to send a GW letter to Cap1 right now.

Capital One

PO Box 30281
Salt Lake City, UT-84130-0281

This was the information listed on my credit report so I am going to try!