topic Re: Dispute Results - Comenity ? Please help me. in Rebuilding Your Credit

Dispute Results - Comenity ? Please help me.

yomellamoFICO2013 — Mon, 25 Feb 2013 15:00:53 GMT

I submited a direct dispute to Comenity Bank, due to incorrectly reporting a Balance, which they fixed. Now they have updated my Equifax CR to reflect a High Credit amount different from originally reported. Are they allowed to do this ? Was the increase on the HC Field what caused my score to drop 14 points ? I noticed the description was changed as well.

Here is the screenshot:

Any comments, suggestions ?

Thanks you !

Comenity Bank/LIMITED

(XXXXX4719)

Show/Hide Details

Account opened: 5/2004

Description: Account transferred or sold
Charge off account
Charge

	Previously reported	Newly reported
Balance:	$0
Past due:	$0	$0
Status:	Pays account as agreed	Pays account as agreed
Last activity:	2/1/2009	1/1/2007
High credit:	$750	$893
Description:	Account transferred or sold Charge Amount in H/C column is credit limit	Account transferred or sold Charge off account Charge

Contact: Comenity Bank/LIMITED, PO Box 182789, Columbus, OH, 432182789

Re: Dispute Results - Comenity ? Please help me.

rckstrscott — Mon, 25 Feb 2013 15:07:13 GMT

@yomellamoFICO2013 wrote:
I submited a direct dispute to Comenity Bank, due to incorrectly reporting a Balance, which they fixed. Now they have updated my Equifax CR to reflect a High Credit amount different from originally reported. Are they allowed to do this ? Was the increase on the HC Field what caused my score to drop 14 points ? I noticed the description was changed as well.
Here is the screenshot:
Any comments, suggestions ?
Thanks you !

Comenity Bank/LIMITED
(XXXXX4719)
Show/Hide Details
Account opened: 5/2004
Description: Account transferred or sold
Charge off account
Charge
Previously reported Newly reported
Balance: $0
Past due: $0 $0
Status: Pays account as agreed Pays account as agreed
Last activity: 2/1/2009 1/1/2007
High credit: $750 $893
Description: Account transferred or sold
Charge
Amount in H/C column is credit limit
Account transferred or sold
Charge off account
Charge
Contact: Comenity Bank/LIMITED, PO Box 182789, Columbus, OH, 432182789

No. Nothing indicated here would cause the score to change. You mentioned it was showing a balance??!?

Where is that balance reflected? It doesn show that in the first listing....

Re: Dispute Results - Comenity ? Please help me.

llecs — Mon, 25 Feb 2013 15:14:58 GMT

OP, it updated as a CO, or at least in the comments area. Was it a CO?

FICO will ignore the balance, CL, and payment history during a dispute. Did it at anytime show as a dispute under the direct dispute?

You also mentioned they reported a balance. The prior reporting showed $0. Are you sure it showed as a balance?

Finally, take SW alerts with a grain of salt. It'll show the change, but it'll also grab your latest EQ FICO. So, you can have other changes that influenced the score change like changes in util, other TL changes, etc. For example, I once got a SW alert for +20 due to an added inquiry. Inquiries don't increase scores but it was a baddie falling off that SW doesn't alert for that resulted in the increase.

Re: Dispute Results - Comenity ? Please help me.

rckstrscott — Mon, 25 Feb 2013 15:17:42 GMT

@llecs wrote:
OP, it updated as a CO, or at least in the comments area. Was it a CO?

FICO will ignore the balance, CL, and payment history during a dispute. Did it at anytime show as a dispute under the direct dispute?

You also mentioned they reported a balance. The prior reporting showed $0. Are you sure it showed as a balance?

Finally, take SW alerts with a grain of salt. It'll show the change, but it'll also grab your latest EQ FICO. So, you can have other changes that influenced the score change like changes in util, other TL changes, etc. For example, I once got a SW alert for +20 due to an added inquiry. Inquiries don't increase scores but it was a baddie falling off that SW doesn't alert for that resulted in the increase.

Good catch on the CO indicator... I glazed right over that

Re: Dispute Results - Comenity ? Please help me.

llecs — Mon, 25 Feb 2013 15:21:56 GMT

@rckstrscott wrote:

Good catch on the CO indicator... I glazed right over that

Well, in fairness, it did say CO just below the acct info which could mean it was always listed as a CO and therefore no change in the before and after status. I'm thinking it was a util change and that this CC helped OP's overall util, thereby causing a FICO drop. However, that doesn't explain the prev. listed $0 balance. Curious to the response.

Re: Dispute Results - Comenity ? Please help me.

yomellamoFICO2013 — Mon, 25 Feb 2013 16:22:31 GMT

@llecs wrote:
@rckstrscott wrote:
Good catch on the CO indicator... I glazed right over that
Well, in fairness, it did say CO just below the acct info which could mean it was always listed as a CO and therefore no change in the before and after status. I'm thinking it was a util change and that this CC helped OP's overall util, thereby causing a FICO drop. However, that doesn't explain the prev. listed $0 balance. Curious to the response.

Here is how it was posted on my CR back in January'13 (before I sent my direct dispute). This was a paid collection and was originally a CO with WFNNB (which was bought by Comenity).

COMENITY BANK/LIMITE

84248XXXX

05/01/2004

12/01/2009

PAYS AS AGREED

$750

Comenity Bank/LIMITED

PO Box 182789
Columbus, OH-432182789

Account Number:	84248XXXX	Status:	PAYS AS AGREED
Account Owner:	Individual Account.	High Credit:	$893
Type of Account :	Revolving	Credit Limit:	$750
Term Duration:		Terms Frequency:	Monthly (due every month)
Date Opened:	05/01/2004	Balance:	$0
Date Reported:	12/01/2009	Amount Past Due:
Date of Last Payment:	02/2009	Actual Payment Amount:	$315
Scheduled Payment Amount:		Date of Last Activity:	02/2009
Date Major Delinquency First Reported:		Months Reviewed:	67
Creditor Classification:		Activity Designator:	Transfer/Sold
Charge Off Amount:		Deferred Payment Start Date:
Balloon Payment Amount:		Balloon Payment Date:
Date Closed:	08/2005	Type of Loan:	Charge Account
Date of First Delinquency:	N/A
Comments:

Re: Dispute Results - Comenity ? Please help me.

yomellamoFICO2013 — Mon, 25 Feb 2013 16:29:06 GMT

Is it possible that the change on the type/Comments section affected the rating on my CR? therefore causing the decrease ?