topic Repeated failure at Citibank SL GW in Rebuilding Your Credit

Repeated failure at Citibank SL GW

ACG23 — Sat, 21 Jun 2014 12:58:43 GMT

You all have been a big help in my reuniting proces. Thank you!

The remaining big issues on my credit reports are student loans -- one with Nelnet, which was rehabilitated, but the bad tradeline still reports. The other with Citibank, never went into default, but has a few 90 day lates from when I couldn't pay. At the time I asked for a hardship deferment/forbearance to avoid having to pay late; Citibank denied every time. It was very upsetting.

I've been trying to "goodwill" both of these lenders. Nelnet sent a letter saying the report is accurate and would not be corrected; Citibank, though, is something special.

First attempt: sent to the address on my credit report. Citibank marked the tradeline disputed -- which I specifically asked they NOT do!!! -- and sent a letter saying the line was reporting accurately.
Second attempt: sent to Michael Corbat by email. I said I understood that they couldn't remove the lates, but maybe they could "retroactively" grant a forbearance for the time period at issue. Just got a letter. They must have barely read what I sent. They said the account was reporting accurately, construed my letter to request a forbearance TODAY (!!!), and denied it anyways,

I don't want to give up on Citibank. But I'm out of points of contact. Does ANYONE have a good Citibank GW address, for student loans or corporate generally?

Thank you all

Re: Repeated failure at Citibank SL GW

Loques — Sat, 21 Jun 2014 09:18:38 GMT

I was in the same situation with 1 30 day late on a Citibank SL from 6 years ago. Unfortunately, I didn't have any success and have to wait about 1 more year for the account to fall off. Citibank was quite stubborn - I sent multiple GW letters.

Best of luck to you though!

Re: Repeated failure at Citibank SL GW

ACG23 — Mon, 23 Jun 2014 20:32:47 GMT

@Loques wrote:
I was in the same situation with 1 30 day late on a Citibank SL from 6 years ago. Unfortunately, I didn't have any success and have to wait about 1 more year for the account to fall off. Citibank was quite stubborn - I sent multiple GW letters.

Best of luck to you though!

Thanks! I just re-read my latest denial, and it actually gave the name and (605) number of the person who wrote it. I think it might be worth a call. Did you ever try to call them at a number like that? Any tips?

Re: Repeated failure at Citibank SL GW

Loques — Thu, 26 Jun 2014 02:20:36 GMT

@ACG23 wrote:
@Loques wrote:
I was in the same situation with 1 30 day late on a Citibank SL from 6 years ago. Unfortunately, I didn't have any success and have to wait about 1 more year for the account to fall off. Citibank was quite stubborn - I sent multiple GW letters.

Best of luck to you though!
Thanks! I just re-read my latest denial, and it actually gave the name and (605) number of the person who wrote it. I think it might be worth a call. Did you ever try to call them at a number like that? Any tips?

I can't say that I did. But it is worth a shot! Any luck?