topic Re: Kohls late charge removed -- success in Rebuilding Your Credit

Kohls late charge removed -- success

Anonymous — Mon, 18 Jan 2016 05:45:46 GMT

Hi,

I forgot to pay a small balance on kohls charge a few months ago. I didn't even realize the 30day overdue was reported to credit bureau until recently I pulled a report to get loan approval and was surprised by the score.

I googled and came across a few helpful posts from this forum. What I did was to write an honest email to the CEO of kohls explaining the issue and requesting the bad record to be removed from the three agencies. I didn't expect it to be handled so efficiently. Two days after the email, I received a call from ceo office telling me the issue is taken care of and I also received a written letter days later formally stating that it is done.

I would like to thank for all the ppl who shared similar experience and successful stories.

A few tips:

1. Write your own letter. Be personal. show how trustworthy you are.

2. You can find the email address from investor relations section on the website, as kohls is a public company.

3. Kohls now has autopay option. Set it up! Don't forget it a second time!

Re: Kohls late charge removed -- success

gdale6 — Mon, 18 Jan 2016 20:02:30 GMT

Nicely done

Re: Kohls late charge removed -- success

browneyesmke — Sun, 18 Sep 2016 08:10:34 GMT

That's awesome!

I just did the same thing (e-mailed Koh's), but since it's Sunday, we'll see what happens. Great to hear news of success.

Re: Kohls late charge removed -- success

browneyesmke — Mon, 26 Sep 2016 06:31:53 GMT

I haven't heard back from anyone at Kohl's. I emailed the CEO and VP of Customer Experience. Any thoughts on who else I might try or other steps to take? Would you be willing to share the email you used?

Thank you,

ALY

Re: Kohls late charge removed -- success

Anonymous — Sat, 21 Jan 2017 03:51:09 GMT

Hi,

I read about your sucess. I have been trying for 4 months to get my credit score back to where it was before Kohls lowered for a missed payment. Actualy I made the full payment online, but it apparently did not go through. Then Kohls never sent me a bill to indicate that I still had that balance. I found out I had a balance when my credit score dropped and I got a notice. I have written letters and talked to Experian- and no change in my credit score- Kohls will not budge. In your case, are you talking about you had success with your credit score or just late charges taken off your bill? I had the late fees reversed, but I want it off of my credit report since the nonpayment was not my fault. Thanks

Re: Kohls late charge removed -- success

Anonymous — Mon, 17 Apr 2017 00:39:36 GMT

Where do I find the investor forum?